VAS Complaints: If any subscriber gets VAS activated on his number, he can make a complaint for un-subscription and refund of amount deducted from his mobile within 3 days of activation through call centre toll free number 1503. The un-subscription can be done even after 3 days, but for refund subscriber has to lodge complaint within 3 days. The refund shall be done after verification that subscriber has not sent request for VAS activation through SMS or otherwise.
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