BSNL Customer Service Centers Kolkata, WestBengal




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Customer Service Centers of area Alipore
 
  Address of CSC
Contact Person
Tele. No. & E-mail ID
Facilities offered
Alipore Telephone Exch.,
Doorsanchar Bhawan,
2/5A, Judges Court Road,
Ground floor,
Kolkata - 700027
     SDE/CS/ALP  24495454 � Fault booking
 � All commercial information
 � Bill payment by cash and cheque.
 � VCC/ACC.
 � Duplicate Bill.
 � All types of form available.
Behala Telephone Exchange,
598,D.H. Road
Kolkata-700034
   SDE/CS/BH  24479417 � Fault booking
 � All commercial information
 � Bill payment by cash and    cheque.
 � VCC/ACC.
 � Duplicate Bill.
 � All types of form available
Budge-Budge Telephone Exchange,
M. G. Road, Budge - Budge, PIN-743317
   SDE/CS/BzBz  24701060 � Fault booking
 � All types of form available.
 � Bill payment by cheque.
 � VCC/ACC.
Joka Telephone Exchange,
D. H. Road
Kolkata-700034
      SDE/CS/JKA  24531015 � Fault booking
 � VCC/ACC.
 � All types of form available.
Amtala Telephone Exchange,
P.O. Kanya Nagar,
PIN -743398.
   SDE/CS/AMT  24709259 � Fault booking
 � All types of form available.
Bibirhat Telephone Exchange,
Bibirhat More
P.O. Bishnupur
  JTO/CS/BBH  24952025
--Do--
Taratala Telephone Exchange,
P-1, Taratala Road
Kolkata - 700088
   SDE/CS/Taratala  21009727
--Do--
Batamore Telephone Exchange,
Maheshtala, Bata More
24 Paraganas(South)
   SDE/CS/Batamore  24902025
--Do--
Parnasree Telephone Exchange,
P-546, Parnasree Pally
Kolkata - 700060
   SDE/CS/Parnasree  24511015
--Do--
Garden Reach Telephone Exchange,
61,G.R. Road
Kolkata-700024
     SDE/CS/GR  24692164
--Do--
Bidhangarh Telephone  Exchange,
Kankhuli Ghosh Para
Kolkata-700066
    SDE/CS/BG  24692164
--Do--
PAHARPUR
  
LandLine, BroadBand, GSM, CDMA
SSP
 
 
BroadBand, CDMA, GSM

Customer Service Centers of area Barrackpore
 
Address of CSC
Contact Person
Tele. No. & E-mail ID
Facilities offered
O/o Area Manager Barrackpore,
Chiriamore,
Barrackpore 700120
PRO/BKP
25926565
25935065 
� Receive all types of commercial forms.
� IT Cards/ Recharge coupon/ CD ROMs
� Registration for WLL/Mobile connection.
� Creation of numbers.
 Distribution and explaining of all types of   advertisements   publishedin Newspapers   to Customers.
 Receives all types of sub's complaint.
Barrackpore Telephone Exchange,
Lalkuthi,
24-Pgs.(N)
SDE/MC-II/ BKP
25921382
� Issued computerised docket for faulty   telephones.
� Received all types of sub's complaint.
� IN PCO facility available.
Barasat Telephone Exchange,
Banamalipur
Barasat.
SDE/MC/Barasat
25620000
� Receive and distribute all types of   commercial forms.
� Registration for Bphone/WLL/Mobile   connection.
� Issued duplicate bills .
� Received bills for payment by cheque only   for CellOne
� Selling of IT Card / CD ROMs / Recharge   coupons.
� Fortnightly distribution of STD/ISD Bills   for PCO Sub's.
� Medha/Internet access.
 Distribution and explaining of all types of   advertisements publishedin Newspapers   to Customers.
 Receives all types of sub's complaint.
Panihati Telephone Exchange,
B.T. Road,
Panihati
SDE/MC/PHT
25533292
 Receives all types of sub's complaint.
� 
Selling of IT Card / CD ROMs / Recharge   coupons.
� Registration for Bphone/WLL/Mobile   connection.
 Distribution and explaining of all types of   advertisements  publishedin Newspapers   to Customers.
� Issued duplicate bills .
� Docket booking / INPCO.
Bhatpara
Telephone Exchange,
Rajkrishna Ghat Road,
24Pgs(N) ]
SDE/CSC
25815270
  Except Service briefing center, others are   same as CSC.
KALYANI
 
 
LandLine, BroadBand, GSM, CDMA, CASH & CHEQUE COLLECTION
Customer Service Centers of area Bidhannagar
 
Address of CSC
Contact Person
Tele. No. & E-mail ID
Facilities offered
Salt Lake Telephone Exchange,
DE Block,
Salt Lake,
Kolkata-700064
SDE/CSC/SL
23348700
23692221
� Teleshop / Salt Lake
� New connection, I/C, O/G and local shift,   Name change,Number
  change, Casual Connection, Temp. connection   information.
� WLL, New Case, fault repair information.
� STD/ISD and Fax facility for customer.
� Sub's complaint booking and their remedies   and suggestion.
 CCN mode for CellOne connection with local   facility for customer    information.
 SMS by local telephone service facility   information.
 STD/ISD payphone, local PCO new conn. and   renewal information
 All types of phone plus services excluding   Centrex, DIAS etc.
 All types of forms for Telephone Services is   available at CSC.
 May I help you position is available.
 Internet and Medha Service available
 Telephone Services briefing center.
Dum Dum Telephone Exchange,
264, Jessore Road,
Kolkata-700028
SDE/CSC/DD
25514091
Except Teleshop and Service briefing center, others are same as CSC/SL.
Customer Service Centers of area City
 
Address of CSC
Contact Person
Tele. No. & E-mail ID
Facilities offered
Office of Area Manager City,
P-9/10, Ganesh Ch. Avenue,
Kolkata-700013
PRO (City)
SDE/Mktg & Customer Consultancy Cell
22151256
22158092
� Bphone telephone bill receiving by cheque
  of City area.
� Issue of duplicate bills.
� New connection of bphon, Plan99, Plan499,   ISDN, DIAS, etc.
  Centrex, Shifting, Name transfer.
� Redressal of Sub's complaint.
 Sales & marketing activities of CITY Area.
Customer Service Center at P-10, New C.I.T. Road,
Kolkata-700073
SDE/MC/TBZ
22350000
� Redressal of Sub's complaint.
Customer Service Centers of area Central
 
Address of CSC
Contact Person
Tele. No. & E-mail ID
Facilities offered
Burrabazar Exch. Bldg. 148, C.R. Avenue,
Kolkata-700007
SDE
22418212
22418215
22412901 
� Registration for b-fone
� Registration for Mobile connection
� Receiving of application for Safe custody
� Distribution of various forms and leaflets
� Brochures - display and distribution
� Display of fixed line telephone instruments
� Product / Service demonstration center
� Sales of IT Cards, webfone cards
� Sales of Mobile prepaid cards
� Sales of webfone cards
� Free phone facilities for fault booking,   SAMPARK and bill enquiries.
� Suggestion or Grivance box

� Enquiry counter based on website
 Provision of IN-PCO
� Provision of CCB PCO
� Receiving of letters for all officers in the area
Circus Exch. Bldg. 10/1, Hunger Fort Street,
Kolkata-700017
SDE Circus Internal22473454� Registration for b-fone
� Fault booking and fault status (Manual)
� Distribution of various forms and leaflets
� Brochures - display and distribution
� Display of fixed line telephone instruments
� Product / Service demonstration center
� Sales of IT Cards, webfone cards
� Sales of Mobile prepaid cards
� Sales of webfone cards
� Free phone facilities for fault booking,   SAMPARK and bill enquiries.
� Suggestion or Grivance box
� Provision of CCB PCO
� Receiving of letters for all officers in the area
Circus Extl. Office
67, Shakespeare Sarani,
Kolkata - 700017
SDE Circus External22470868� Registration for b-fone
� Provision of CCB PCO
� Receiving of letters for all officers in the area
Entally Exch. Bldg.
88B, Rafi Ahmed Kidwai Road,
Kolkata - 700013
SDE M/C22297945� Registration for b-fone
� Fault booking and fault status (Manual)
� 
Bill payment-Cheque
� Distribution of various forms and leaflets
� Brochures - display and distribution
� Display of fixed line telephone instruments
� Product / Service demonstration center
� Sales of IT Cards, webfone cards
� Sales of Mobile prepaid cards
� Sales of webfone cards
� Free phone facilities for fault booking,   SAMPARK and bill enquiries.
� Suggestion or Grivance box
� Receiving of letters for all officers in the area
Entally Extl. Office
120, Lenin Sarani,
Kolkata - 700013
SDE22452228� Fault booking and fault status (Manual)
Metro Exch. Bldg.
101/108, Metropolitan Co-Op Housing Society, Sec-B, Kol-700039
SDE23230126� Fault booking and fault status (Manual)
� Free phone facilities for fault booking,   SAMPARK and bill enquiries.
Beniapukur Telephone Exch. 10, Girish Ch. Bose Rd Kolkata-700014SDE22840000� Fault booking and fault status (Manual)
� Distribution of various forms and leaflets

� Sales of IT Cards, webfone cards
� Suggestion or Grivance box
Picnic Garden Exch 209/1, P.G.N. Road Kolkata-700039SDE23441000� Fault booking and fault status (Manual)
� Suggestion or Grivance box
� Receiving of letters for all officers in the area
Tangra Exch. Bldg.
16B, Sil Lane,
Kolkata-700015
SDE23280009� Registration for b-fone
� Fault booking and fault status (Manual)
� Distribution of various forms and leaflets
� Brochures - display and distribution
� Display of fixed line telephone instruments
� Product / Service demonstration center
� Sales of IT Cards, webfone cards
� Free phone facilities for fault booking,   SAMPARK and bill enquiries.
� Suggestion or Grivance box
� Receiving of letters for all officers in the area
Taher Mansion,
8, Bentic Street, (8th floor),
Kolkata-700007
SDE22482503� Registration for b-fone
� Registration for STD/ISD pay phone
� Registration for PCOs
� Registration for DIAS
� Receiving of application for Shift
� Receiving of application for Parmanent   surrender
� Receiving of application for Safe custody
� Receiving of application for Centrex
� Receiving of application for Name transfe
� Refund and status thereof
� Receiving of letters for all officers in the area
Customer Service Centers of area Howrah
 
Address of CSC
Contact Person
Tele. No. & E-mail ID
Facilities offered
Satyabala Telephone Exchange,
200 & 201
G T Road (N),
Howrah -711107
  SDE
Tele. No.
         26555045
         26661820
Fax No.          26559818
Telephone No. 26555440
       26555605
FAX No.
       26559818
� Application forms for New connection,
� Registration of new connection,
� Registration of Broadband.
� Registration of CellOne and Excel SIM    selling.
� Broadband demonstration terminal for customer.
� Accepting request for accessories &   phone    plus facility,
� Accepting request for shifting
� Handling of complaints on Telephone    service,
� Sale of telephone directories (including CD)
� Issue of Duplicate bills
� Receipt of Payment of telephone bill by Cash   / cheque
� Reconnection of Telephone after payments.
 Local,STD/ISD & Fax facility for customers.
� INPCO for subscribers.
� All types of forms available.
� Meadha service available.
� Briefing of different Telephones services.
� Complaints & suggestion box.
Shibpur Telephone Exchange,
4, Dr. P.K. Banerjee Road.
Howrah -711101

  SDE
Tele. No.
     26660000
     21197923
Fax 26608080
Telephone No.26500180
  
FAX 26608080
� Receive of application for new connection.
� Registration of new telephone connection
� Registration of Broadband.
� Excel SIM Card selling.
� Acceptance of phone plus facility
� Acceptance of Shifting.
� Sub’s complaints booking
� Sale of Telephone directories(including CD)
� Issue of duplicate bills.
� Meadha service available.
� All types of forms available
� Receipt of telephone bills in cheque.
� Briefing of different Telephones services.
Andul Telephone Exchange, Andul Gulab Bagan, Andul Road, Mouri,
Howrah -711302
  SDOP
Tele. No.
        26692200
        26691015
Fax 26691111
Telephone No.26691000
  
FAX 26691111
� Receive of application for new connection.
� Registration of new telephone connection
� Excel SIM Card selling.
� Acceptance of phone plus facility
� Acceptance of Shifting.
� Sub’s complaints booking
� Sale of Telephone directories(including CD)
� All types of forms available
� Receipt of telephone bills in cheque.
� Local PCO
Uluberia Telephone Exchange, Uluberia Station Road,
Howrah -711315
   SDOP
Tele. No.
          26611015
          26612025
Fax    26610111
Telephone No.26610099

FAX 26610111
� Receive of application for new connection.
� Registration of new telephone connection
� Excel SIM Card selling
� Acceptance of phone plus facility
� Acceptance of Shifting.
� Sub’s complaints booking
� Sale of Telephone directories(including CD)
� Issue of duplicate bills.
� Meadha service available.
� All types of forms available
� Receipt of telephone bills in cheque.
� Local PCO
Mandirtala Telephone Exchange, 142/2 Shibpur Road,
Howrah -711102
  SDOP/   Mandirtala
Tele. No.     
        26782025
FAX 26781111
Telephone No.
     26780005
� Receive of application for new connection.
� Registration of new telephone connection
� Excel SIM Card selling.
� Acceptance of phone plus facility
� Acceptance of Shifting.
� Sub’s complaints booking
� Sale of Telephone directories(including CD)
� All types of forms available
� Receipt of telephone bills in cheque.
� Local PCO
B.E. College Telephone Exchange, Shibpur B.E. College Campus Howrah -711103SDOP Tele. No.
         26682025
FAX 26681111 
Telephone No.
     26680001 
� Receive of application for new connection.
� Registration of new telephone connection
� Registration of Broadband.
� Excel SIM Card selling.
� Acceptance of phone plus facility
� Acceptance of Shifting.
� Sub’s complaints booking
� Sale of Telephone directories(including CD)
� Issue of duplicate bills.
� Meadha service available.
� 
All types of forms available
� Receipt of telephone bills in cheque. 
� 
Briefing of different Telephones services.
Ichapur Telephone Exchange, Dumurjola, Howrah -711101  SDOP
Tele. No.
         26672025
FAX 26672211 
Telephone No.
     26672972 
� Receive of application for new connection.
� Registration of new telephone connection
� Excel SIM Card selling.
� Acceptance of phone plus facility
� Acceptance of Shifting.
� Sub’s complaints booking
� Sale of Telephone directories(including CD)
� Issue of duplicate bills.
� Meadha service available.
� All types of forms available
� Receipt of telephone bills in cheque. 
� 
Local PCO
Salkia Telephone Exchange,
6, Jeliapara Lane, Salkia,
Howrah-711106
  SDE
Tele. No.
          26652025
 FAX 26655555
 Telephone No.     26651015
� Receive of application for new connection.
� Acceptance of phone plus facility
� Acceptance of Shifting.
� Sub’s complaints booking
� Sale of Telephone directories(including CD)
� Issue of duplicate bills.
� Meadha service available.
� All types of forms available
� Receipt of telephone bills in cheque.
� Local PCO
Belurmath Tele-
phone Exchange,
Podra Andul Road, Howrah - 711109

        SDE
Tele. No.
      26541015
 Fax 26540101
  Telephone   No.26541060
� Receive of application for new connection.
� Acceptance of phone plus facility
� Excel SIM Card selling.
� Sub’s complaints booking
� Sale of Telephone directories(including CD)
� All types of forms available
� Receipt of telephone bills in cheque.
� Local PCO
Domjur Telephone Exchange, South Jhapardaha, Howrah-711405  SDOP
Tele. No.
        26702025
 FAX 26701111
  Telephone No.
  26704239
 
� Receive of application for new connection.
� Registration of new telephone connection
� 
Excel SIM Card selling.
� Acceptance of phone plus facility
� Acceptance of Shifting.
� Sub’s complaints booking
� Sale of Telephone directories(including CD)
� Issue of duplicate bills.
� Meadha service available.
� All types of forms available
� Receipt of telephone bills in cheque.
� Local PCO
Liluah Telephone Exchange,
12/2, Rabindra Sarani, Liluah, Howrah - 711204
SDOP
Tele. No.
        26452025
Fax 26451111
 Telephone No.   26450002
  26452971 
� Receive of application for new connection.
� Acceptance of phone plus facility
� Sub’s complaints booking
� Sale of Telephone directories(including CD)
� All types of forms available
� Receipt of telephone bills in cheque.
� Local PCO
Baltikuri Telephone Exchange, Mitali Kunja, Howrah Amta Road, Bakultala, Howrah-711113 SDOP Baltikuri
Tele. No.
         26532025
         26531015
Fax no. 26531111
Telephone No.     26531000
� Receive of application for new connection.
� Acceptance of phone plus facility
� Sub’s complaints booking
� Sale of Telephone directories(including CD)
� All types of forms available
� Receipt of telephone bills in cheque.
� Local PCO
Jagacha Telephone Exchange, near Dharsa Math, P.O. GIP Colony Howrah-711321SDOP
Tele. No.
        26571000
Fax no. 26571111
  Telephone No.   26570001
� Receive of application for new connection.
� Acceptance of phone plus facility
� Sub’s complaints booking
� Sale of Telephone directories(including CD)
� All types of forms available
� Receipt of telephone bills in cheque.
� Local PCO
Bauria Telephone Exchange, Fort Gloster, Bauria, Howrah-711310  SDOP/Bauria
Tele no. 26619755
26618001
Fax no. 26618111
Telephone No.
26917260 
� Receive of application for new connection.
� Registration of new telephone connection
� Excel SIM Card selling.
� Acceptance of phone plus facility
� Acceptance of Shifting.
� Sub’s complaints booking
� Sale of Telephone directories(including CD)
� Issue of duplicate bills.
� Meadha service available.
� All types of forms available
� Receipt of telephone bills in cheque.
� Local PCO
Gulmohar Telephone Exchange,
434, G.T. Rd(N)
Howrah-711101
SDE
Tele no. 26661015
Fax no. 26666666
Telephone No.
26769198 
� Receive of application for new connection.
� Acceptance of phone plus facility
� Sub’s complaints booking
� Sale of Telephone directories(including CD)
� All types of forms available
� Receipt of telephone bills in cheque.
� Local PCO
Belilious Road Telephone Exchange, 178/3, Belilious Road, Howrah-711101  SDOP
Tele no.
         26432025
Fax no. 26431111
Telephone No. 26430005
26430001 
� Receive of application for new connection.
� Acceptance of phone plus facility
� Sub’s complaints booking
� Sale of Telephone directories(including CD)
� All types of forms available
� Receipt of telephone bills in cheque.
� Local PCO
Buxarah Telephone Exchnage,
70/3, Buxrah Village Road, Howrah-711306
JTO
Tele no. 26581000
Fax no. 26581111
  Telephone No.   26580000
� Receive of application for new connection.
� Acceptance of phone plus facility
� Sub’s complaints booking
� Sale of Telephone directories(including CD)
� All types of forms available
� Receipt of telephone bills in cheque.
� Local PCO
Bally Ghoshpara Telephone Exchange, Bally Ghoshpara Makhalla Lane
Howrah - 711205
SDOP
Tele no. 26712025
Fax no. 26711111
  Telephone No.   26710005
� Receive of application for new connection.
� Acceptance of phone plus facility
� Sub’s complaints booking
� Sale of Telephone directories(including CD)
� All types of forms available
� Receipt of telephone bills in cheque.
� Local PCO
HOWRAH STN.
 
 
STD/ISD PCO, EASY RECHAREGE RC, DUPLICATE BILL, CHEQUE DROP BOX.

Customer Service Centers of area Jadavpur
 
Address of CSC
Contact Person
Tele. No. & E-mail ID
Facilities offered
Jadavpur Telephone Exchange,
15, Central Road,
Kolkata-700032
  SDE  24141018
  skpathak@bsnl.in
� Fault booking
� Enquiry on different BSNL products
 Receives all types of sub's complaint.
� All commercial activities and customer   briefing.
Ranikuthi Telephone Exchange,
154 NSC Bose Road,
Kolkata-700040
    SDE  24814200
ak_debnath@bsnl.in
--Do--
Garia Telephone Exchange,
62, RSCM Road,
Kolkata-700084
SDE
24301015
--Do--
Narendrapur Telephone Exchange,
Harinavi
Kolkata-700148
  SDE
24774000
--Do--
Baruipur Telephone Exchange,
Kulpi Road,
Kolkata-700144
  SDE
24271010
--Do--
Sonarpur Telephone Exchange,
Sonarpur.
SDE
24341015
--Do--
HARINAVI
 
 
LandLine, BroadBand, GSM, CDMA & CHEQUE COLLECTION
Customer Service Centers of area North
 
Address of CSC
Contact Person
Tele. No. & E-mail ID
Facilities offered
Manicktala Telephone Exchange,
55, Raja Dinendra Street, Kolkata-700006
  SDE/CS  23606699
   9433000449
� Fault booking
� Enquiry on different BSNL products
� Letter receiving from subscriber
� Bill payment by cash and cheque.
� Duplicate Bill(Basic & Mobile).
 Selling of I.T. Card and Cash   Card(Mobile).
 New Connection (Mobile and Landline).
 Distribution and receiving of all types of   form.
 Audio visual display of different products.
 Subscriber visit.
Baghbazar Telephone Exchange,
4, Old Mayor's Court
Kolkata-700005
  SDE/CS  25550000
  25557210
� Fault booking
� 
Enquiry on different BSNL products
� Letter receiving from subscriber
 Selling of I.T. Card and Cash Card(Mobile).
 New Connection (Mobile and Landline).
 Distribution and receiving of all types of   form.
 Subscriber visit.
Cossipore Telephone Exchange,
58/7A, B. T. Road,
Kolkata-700002
  SDE/CS  25573347
  25565166
--Do--
Shyambazar Customer Service Center
11, Bhupen Bose Avenue
Kolkata-700004
  SDE/CS
25330774
25301996
25330773
25330772
--Do--
Customer Service Centers of area Serampore
 
Address of CSC
Contact Person
Tele. No. & E-mail ID
Facilities offered
Khatir Bazar CSC, Serampore, Mahesh, G.T.Road
SDE/Mktg-I/SMP
26627329
26627331
Registration, All Commercial, Technical and Administrative Information are available.
Khadinamore Telephone Exchange, Khadinamore, Chinsurah
SDE/Khadinamore
26862025
Konnagar Telephone Exchange, 146A, G. T. Road, Konnagar.
SDE/Konnagar
26742025
Uttarpara Telephone Exchange, 7A, Rajmohon Road, Uttarpara.
SDE/MC/Uttarpara
26630000
Serampore Telephone Exchange, 96, Dey Street, Serampore.
SDE/COMP/SMP
26620000
Baidyabati Telephone Exchange,
Baidyabati Chowmatha,
G. T. Road
SDE/Baidyabati
26322025
Customer Service Centre
Chandannagar Telephone Exchange,
Lichutala, Chandannagar,
Hooghly, Pin-712 136
DE(Extl.) CNS26802020
Customer Service Centers of area South
 
Address of CSC
Contact Person
Tele. No. & E-mail ID
Facilities offered
Kalighat TE Bldg.
47, Ramesh Mitra Road,
Kolkata-700 025
SDE/Kalighat/MC
24751000
Registration, All Commercial, Technical and Administrative Information are available.
Russa TE Bldg.
46, Dr. Sarat Banerjee Road, Kolkata-700 029
SDE/RUSSA/MC24634000
Directory distribution, cash / cheque collectn, appl. forms for phone+ facilities and new cxn.
BULLYGANG PLACE
 
 
LandLine, BroadBand, GSM, CDMA, CASH & CHEQUE COLLECTION

2 comments :

  1. Very interesting matter that no email ID of BSNL Kolkata circle

    ReplyDelete
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