View your BSNL SIM Last Five Events Calls Through WEB
Procedure
go to
http://www.bsnlszprepaid.com
Enter you Mobile Number and click on GET OTP
OTP will be sent to your mobile
enter the OTP
then following page opens
Where three tabs are provided
click on Account
click on Last Five Events
WEB SELF CARE PORTAL
A new WEB SELF CARE is developed for our valued Prepaid customers, which is more user friendly and enables the customers to select the plans, STVs etc., by browsing into the pop-up menus with ease.
The URL address is : http://www.bsnlszprepaid.com
The amount deducted from cash balance in main account, amount deducted towards activation of STVs/Plan Change is exclusive of ST. This will help the customer to save money. This portal is also having a link to BSNL ITPC Portal with banking gateway. If the customer is not having sufficient cash balance in his account, he can use this link to top-up his prepaid account.
A user can setup a WINGS closed user group across the country with both fixed line and mobile users of BSNL as members of the group. The users include both NGN and Non NGN customers of BSNL. This facility can be availed after paying a nominal charge per month per user of IP Centrex facility. It allows small and medium size enterprises to deploy PABX/ CUG service without really installing system physically in their premises. You can have a PAN India IP centrex i.e. numbers anywhere in the country can be brought into a single Centrex group.
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Features:
WINGS closed user group allows small and medium size enterprises to deploy PABX/ CUG service without really installing system physically in their premises.
IP Centrex has no limitation of Zone. It is PAN India Service.
A customer can have a PAN India closed user group i.e. numbers anywhere in the country can be brought into a single group. Each member of the group can access the other by dialling a short code.
The WINGS Closed User Group supports different types of terminals of the enterprise in the same group, such as mobile terminals, landline phones.
Number Presentation/CLIP of intra-CENTREX call is the short number.
Dialling with the long number is recognized as off-net call, even if the caller and callee are Centrex users and in the same group.
It works between Fixed line & mobile Subscribers.
A CUG Group can have max 10,000 subscribers.
Customer can request for any short code range except starting with 0, 1 and 9.
A CUG GSM Mobile customer can also avail Centrex calling while roaming any wherein India with in BSNL network.
If a BSNL mobile subscriber roams to other operator’s network, he can’t use the CUG service.
Promotional IP CENTREX FACILITY(Wings Closed User Group) (Post Paid Scenario) :-
No. of Customers in Group
Monthly Plan Charges Intra SDCA(in Rs.)
Monthly Plan Charges Intra Circle(in Rs.)
Monthly Plan Charges Inter Circle(in Rs.)
Group
BSNL landline
BSNL LL + BSNL Mobile
BSNL LL + BSNL Mobile
Security Deposit
Nil
i) Less than 25(Monthly rental)
(ii) Equal to or more than 25(Monthly rental)
Rs.15/- per connection
Rs.25/- per connection
Rs.50/- per connection
Call charges within same group with short code
Nil
IP CENTREX FACILITY (Post Paid Scenario) :-
No. of Customers in Group
Monthly Plan Charges Intra SDCA(in Rs.) *
Monthly Plan Charges Intra Circle(in Rs.)
Monthly Plan Charges Inter Circle(in Rs.)
Less than 25
50
75
150
Equal to or More than 25
60
90
180
* In case of GSM Mobile Intra SDCA tariff is not applicable
Note :-
i. Master number can be any BSNL landline of NGN, EWSD or 5ESS ( at present CDOT,OCB and AXE exchange are not supporting this feature as master billing and as part of group). ii. IP Centrex group may have 10000 members in a group. For creation of IP Centrex group for more than 10000 NCNGN Circle may be contacted through EB Cell/Circle. iii. Intra SDCA is applicable to landline number only as part of group. (Useful for apartment, group housing society, colony etc.) iv. Call made by full number dialing instead of short dialing will be charges as per existing landline or mobile plan. v. GSM mobile customers can make Centrex calling as Access code 1286(1261-Old Code) + Short code. vi. For GSM Mobile customers while roaming no additional charge for Centrex calling if possible. vii. Sulabh connection can be part of group (on request) but cannot be master of the IP Centrex group. viii. Billing/deduction of rental is to be from respective prepaid and postpaid account of individual group number but in case of default billing to be borne by master number. ix. It will be responsibility of applicant to ensure group numbers provided their consent to be part of IP Centrex Group. x. The tariff order will be applicable for a period of 90 days with effect from 7th Feb, 2017
Using this service a NGN fixed line users can setup an audio conferencing or video conferencing between himself and up to 29 more participant. Customer can schedule an Audio/ Video conference any time at his own desire, by adding participant numbers to the conference. Any Fixed line / Mobile customer can be invited to participate in the conference.
Features
PAN INDIA Service For Subscribers of All Types of Network
MMVC service (Pilot No.) would be provided to BSNL NGN Landline only.
Using NGN Conference Portal, chairperson can have
Scheduled Conference – which means the conference will be created in a scheduled time.
Instant Conference – which means the conference is created instantly after scheduling successfully.
Chairperson can schedule Voice / Video / Data Conference, at his will, by adding participant numbers to the conference. Any NGN / Landline / BSNL /Any operator Mobile customers can be invited to participate in the conference.
The Personal Address Book service in the portal enables conference schedulers to add contacts in their personal address books to the participant list.
Participants invited to Scheduled conference can be notified through email and calendar invitations.
Before the conference starts, the conference scheduler can modify or cancel the conferences scheduled by him.
The conference scheduler can query the information of the current conferences or history conferences scheduled by him.
Automated Dial Out option is available for Scheduled conferences.
It allows three or more users registered and authorized to join in a multimedia conference and communicate in real-time using audio and video.
It is possible to use audio, video and text such as power point presentations (PPTs) simultaneously.
It is possible to record the conference.
Conference coordinator have control options like muting certain participants, making a particular participant invisible from others, document sharing, voting for a decision.
It is possible to include any combination of phones, SIP terminals and PC/mobile Soft-clients in a conference.
Customer should have at least one BSNL IMS/ PSTN number to avail the BSNL Wings Video Conference service
HowBSNL Wings Video Conferenceworks ?
Customer will be provided with the userid and password for login into the NGN conference portalhttp://conference.ngn.bsnl.co.in to schedule the conference.
Participant can dial the bridge number 12502 or +918024441555 and access the conference by entering conference id and password communicated via SMS and email. Participants can also join the data or video conference on laptop/ PC through NGN Conference Portal, http://conference.ngn.bsnl.co.in. or through various app provided for mobiles (like m-meeting)
Promotional Tariff for MMVC for a period of 90 days w.e.f 07.02.2017.
Particulars
Audio Conference
Video/Data/Video+Data+Audio Conference
Security Deposit
NIL
NIL
FMC
NIL
NIL
Bridge usage charges;
No. of Participants
Session length charges in( Rs.)
Session length charges in( Rs.)
2-30
Rs.1/Minute/ participant
Rs.1/Minute/ participant
31-60
Rs.1/Minute/ participant
Not applicable
Call charges for joining conference
NIL w.r.t BSNL N/W through access code 12502
Any other charges(i.e. resheduling,cancellation,recording,SMS etc)
Nil
Nil
Note: Landline should not be O/G barred / Disconnected due to non-payment.
Limited Fixed Mobile Telephone is facility of fixed telephone number with O/G and I/C calls on smart mobile devices such as smart phones with wi-fi facility. The smart phone need to download App and with connectivity with BSNL broadband modem (say on wi-fi) the customer can receive and also able to make outgoing calls using Limited Fixed Mobile Telephony App available on smart phone handsets. This service is in no way linked with mobile operator service / customer SIM in mobile handset. This service can be availed as add on service for existing BSNL customer having BSNL broadband / Combo or new customer opting for BSNL broadband Combo. Separate telephone number will be provided to customer to avail this service.
This service will give advantage of smart phones like using contacts, logs and better voice quality where mobile signals are poor. In order to restrict usage with in customer premises ( office or residence) , the BSNL broadband will have to be provided and use with will restricted to access through BSNL broadband of customer at Residence / office only. Limited FMT Call charges will be as applicable for basic service.
Limited FMT Tariff for existing & new customers:
S/N
Particulars
Descriptions
1
Fixed monthly charges
No separate Fixed monthly charges for Limited FMT service
2
Registration Charges
NIL
3
Installation & Activation Charges
Nil ( No instruments / handset by BSNL)
4
Initial Deposit
Nil, if security already taken against existing plan, else Rs.500 for local + STD & Rs.2000/- for local + STD + ISD
5
Free Calls
Nil
6
Call Charges
For new customer
As per Basic/Broadband Combo Plan
For existing customer
As per existing Basic/Broadband combo plan.
7
Static IP for Broadband Plan
Static IP is free for Limited FMT Plan irrespective of Broadband FMC charge
8
Data Charges
Data must be counted in BSNL broadband usage and part of broadband.
9
Applicability of night free calling & all Sundays scheme.
Yes
Limited FMT Tariff for BB only & Internet leased line customers:
S/N
Particular
Description
1
Fixed monthly charges
NIL
2
Registration Charges
NIL
3
Security Deposit
If sufficient security deposit is not available against BB only plan/ILL.
a
Local + STD
Rs.500/-
b
Local +STD+ISD
Rs.2000/-
4
Installation charges
Nil
5
Free calls
Nil (Free night calling & All Sunday free calling scheme allowed)
6
Call Charges
Rs.1.10 (Local + STD) on all network
7
Pulse rate
As per basic landline plan
8
ISD charges
As per basic plan
9
Rental for static IP
Free static IP will be provided if existing BB only plan is without static IP.
10
Data Charges
Data be counted in BSNL broadband/Internet LL usage and part of broadband/Internet LL
BSNL provides WINGS Follow Me services between mobile and IMS Fixed (landline). It is one type of Call forwarding or call follow service. Customer can divert the incoming calls of other numbers in the Group to any one number in the group. This means customer do not miss any call at any time and remains always in touch with the world
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Features
It enables users multiple number services at one place.
It is possible to terminate the call on either of the numbers or both the numbers in parallel or in a sequential manner.
It is postpaid service.
Maximum 9 numbers can be added in a Follow me group including the primary number which should be a NGN Landline.
Any number can be mapped as connect number for receiving the calls by dialling the activation code from any number in FMC group.
Deactivation can be done from any number in the FMC group.
HowWINGS Follow Me Works?
Service Activation Code: 12891xx (where xx = 71 to 79).
Service De-activation Code: 12891xx (where xx = 88).
Suppose subscriber has three numbers of BSNL:
A --- home number. (Activation code 1289171)
B --- office number (Activation code 1289172)
C --- mobile number (Activation code 1289173)
Any subscriber D (BSNL or other PLMN) calls above number.
When User is at home and he can receive all incoming calls on the home number by dialling 1289171 from either A,B or C.
When user is in office and he can receive all incoming calls by the office number by dialling 1289172 from either A,B or C.
When User goes outside and he can receive all incoming calls on the mobile number by dialling 1289173 from either A,B or C.
FMC (Fixed Mobile Convergence) tariff (under Post Paid Scenario) –
Promotional Tariff plan for fixed mobile convergence (FMC) service in case of intra circle:-
Number of members in FMC
Intra Circle Monthly charges (in Rs.)
upto 3
Nil
4 to 6
7 to 9
Note:
i. The master billing number must be NGN IMS number. Billing will be done on this master number only.
ii. As part of this service customer can register up to 9 other BSNL numbers (combination of GSM+IMS PSTN only) including IMS master landline.
iii. This service is applicable for BSNL customer only.
iv. FMC works in within same circle only.
v. FMC is not available while roaming.
vi. No separate security deposit is required for this service.
vii. It will be responsibility of applicant to ensure FMC group numbers provided are either of his/her own or friends/family after consent from them.
The tariff order will be applicable for 90 days with effect from 7th Feb, 2017
BSNL Mobile Data Offload (MDO) WI-FI Service
Frequently Asked Questions (FAQ)
Question 1: What is WiFi MDO HotSpot ?
Answer: WiFi MDO Hotspot is a location where BSNL mobile
customers (Pre-paid & Post paid) can access Mobile internet
through wide band WiFi networks for faster speed, once they
enter into the Hotspot area.
Question 2: Is the BSNL MDO facility available to other Telco
customers like Airtel customers?
Answer: No. Only BSNL customers (both prepaid and
postpaid) can access this facility.
Question 3: Any Pre-requisites for accessing MDO services?
Answer: BSNL QMDO services are available on all WiFi
enabled mobile handsets which support EAP-SIM-AKA. The
customer should also have an active BSNL Data package
(prepaid or postpaid).
Question 4: How to latch on to MDO ?
Answer:
·
·
·
Step-1: Enable WiFi in the handset having BSNL SIM (one
time procedure).
Step-2: Select ‘BSNL-QMDO’ SSID ( one time procedure )
Step-3: Select authentication mode as 'EAP-SIM' and you
are connected.
Question 5: What are the charges applicable?
Answer: Charges applicable shall be as per the existing Data
Package availed by the customer.
Question 6: What are the advantages?
Answer:
·
·
Customers will be able to access high speed internet at
2G/3G data price.
2G/3G MDO seamless connectivity with no additional
charges.
Question 7: Is internet through WiFi available for Non-BSNL
customers?
Answer: Yes. Non-BSNL customers can also avail internet
services through Wi-Fi by subscribing BSNL pre-paid Wi-Fi Data
Package online.
Steps to invoke WiFi Mobile Data Offloading (BSNL-QMDO)
on BSNL Mobiles
BSNL customers using iPhones need to download MDO
certificate
Registration: Customer has to register one time by sending SMS
to 54455. Customer will receive a PIN which is to be retained by
him/her for all future gift transactions.
Type REGISTER PTOP and send sms to 54455. (Rs 2/- will be deducted from main balance)
2.
Help Information : If subscriber want help how to gift the airtime
to the end subscriber then send SMS from registered mobile
number
Type HELP and send to 54455
3.
Gifting : A registered subscriber can gift the airtime to other bsnl
prepaid subscriber.
Type GIFT<space>Mobile no.<space>Amount<space>MPIN and send
to54456. (Rs 3/- will be deducted from main balance)
4.
To Know Your Password : Registered subscriber can know his
password by sending an sms.
Type REGISTER PTOP and send sms to 54455.
5.
Change password: Registered user can also change the password
by sending the SMS from the registered mobile number.
Type CHANGE PTOP<space>oldpassword<space>newpassword
and send to 54455
Other conditions:
Gifting of talk time can be done up to 30 Times from BSNL prepaid mobile in a month i.e.One transaction in a day.
Gifting is possible in multiples of Rs.10/- to a maximum of Rs.100/-
each time.Hence maximum Gift can be given by source MSISDN is
Rs.3000/- per month.
The customer should maintain a minimum balance of Rs.50 in main account apart from the gifting amount plus Rs.3 for SMS charges.
Otherwise the transaction will fail. For example to gift Rs.10, customer should have minimum Rs.63(50+10+3) in his main account.
Gifting can be done only to local BSNL GSM numbers.
Activation of Selected STVs through USSD Shortcode *444# , under GSM Prepaid mobile services
Activation
of Selected STVs through USSD Shortcode *444# , under GSM Prepaid mobile
services
It is hereby conveyed
for the Launch of [ Activation of Selected STVs through USSD Short code
*444# along with direct shortcode *444*MRP# ( ex. *444*4# , *444*18# etc) ],
under GSM Mobile Pre-paid services in CH TD (including Tamil Nadu LSA
).
The following Selected STVs are available through USSD Short Code as on
date
