Showing posts with label ALL CIRCLES. Show all posts
Showing posts with label ALL CIRCLES. Show all posts
Promotional offer of PV Abhinandan - 151 under prepaid mobile service for a promotional periodf of 90 days w.e.f 13.06.2019
Promotional offer of PV Abhinandan - 151 under prepaid mobile service for a promotional periodf of 90 days w.e.f 13.06.2019
S. No. | PV Abhinndan - 151 |
MRP of Plan | Rs. 151 |
Plan Validity | 180 days |
Freebies | Unlimited calls any Net, Roaming including Mumbai, Delhi + Free Data 1 GB/day + Free 100 SMS/day any net |
Freebies Validity | 24 days |
All other terms and conditions as per Corporate pr minute plan. Applicable for new connections, Migration & validity extension with freebies. |
BSNL '5GB Free Trial' for one month free of cost
New Promotional standalone Broadband Plan '5GB Free Trial' for one month free of cost for the existing Landline Customers only upto 31/03/2019 | ||
---|---|---|
Particulars | 5GB Free Trial | |
Bandwidth (with best effort download Speed) subject to Technical Feasibility | Upto 10 Mbps till 5 GB/day, upto 1 Mbps beyond | |
Applicability | All Users of all Circles (except A&N Circle) | |
Fixed Monthly Charges (Rs) | NA | |
Annual Payment Option (Rs.) [10 x FMC] | NA | |
Two Years Payment Option (Rs.) [19 x FMC] | NA | |
Three Years Payment Option (Rs.) [28x FMC] | NA | |
Download/Upload Limit (MB/ GB) per month | Unlimited | |
Additional Usage Charges/ MB beyond free download/upload limit (Rs) | NA | |
Free E-mail IDs/Space (Per E-mail ID) | 1/1 GB | |
Static IP Address (On Request) | NA | |
Security Deposit | NIL | |
Minimum Hire Period | NA | |
Telephone fixed monthly charges in Rs | As per existing Landline Plan | |
Free Calls and Additional facility | ||
MCU Charges/pulse in Rs. | (To BSNL N/W after free calls) | |
(To other N/W) | ||
ISD Charges on MCU basis | As per existing ISD tariffs | |
Terms & Conditions for providing above Broadband '5GB Free Trial' plan :-
|
Customer Preference Portal of the TRAI BSNL
Welcome to the Telecom Commercial Communications Customer Preference Portal of the TRAI!
To holistically curb this growing menace and effectively regulate unsolicited commercial Calls and messages, TRAI has notified "The Telecom Commercial Communication Customer Preference Regulations, 2010". All the provisions of regulations come into force from 27th September, 2011.The Indian telecom Industry with nearly 900 million subscribers is the second largest wireless market in the world. Low tariffs and direct reach to consumers has made SMS and direct calling one of the most cost effective ways of selling services and products. However, telemarketing has brought with it serious issues of invasion of privacy and has become a major irritant to customers.
The Telecom Commercial Communications Customer Preference Portal is a data base containing a variety of information prescribed in "The Telecom Commercial Communications Customer Preference Regulations, 2010".
Customers- Customers (landline and mobile) who do not want to receive commercial communications can dial or SMS to 1909 (toll free) and register in either of the two categories:
Fully Blocked Category- stoppage of all commercial Calls/SMS
Partially Blocked Category- stoppage of all commercial Calls/SMS except SMS from one of the opted preferences
Partially Blocked Category- stoppage of all commercial Calls/SMS except SMS from one of the opted preferences
For registering option using SMS, for 'fully blocked category', write "START 0" and send it to 1909. For 'partially blocked category', send SMS 'START' with one or multiple options from the list of seven categories.
There are at present 7 preferences to choose from- Banking/Insurance/Financial Products/Credit Cards-1, Real Estate-2, Education-3, Health-4, Consumer goods and automobiles-5, Communication/Broadcasting/Entertainment/IT-6, Tourism-7.
For example: To receive messages relating to only Health products, then send SMS "START 4" to 1909. Similarly, for receiving messages relating to Real Estate and Education, send SMS "START 2,3" to 1909.
On successful registration, customer will receive an SMS confirming exercised options and a Unique Registration Number within 24 hrs. The registration will be effective within 7 days of placing the request with the service provider. The customers can check the status of their registration by clicking on "Customer Registration Status".
Customer can also change the preferences after 7 days of registration or the last change of preference.
If customer receives UCC even after 7 days of registration, he can register a complaint with his service provider within 3 days of receipt of such UCC by dialing or sending SMS to 1909. Customers will have to provide the telephone number or header of the message from where the call or message has been received, short description of such call or message along with the date of receipt of call or message.
For complaint through SMS, customer has to send SMS "the unsolicited commercial communication, XXXXXXXXXX, dd/mm/yy" to 1909. Where XXXXXXXXXX - is the telephone number or header of the SMS, from which the UCC has originated.The telephone number or header and the date of receipt of the unsolicited commercial SMS may be appended with such SMS, while forwarding to 1909, with or without space after comma.
Service Provider will take action on complaint and inform the complainant within 7 days of lodging of complaint. Customers may check registration status of his complaint through the link "UCC Complaint Registration Status".
Customers not registered with NCPR can also identify the commercial calls because they will all come from numbers starting with '140'. This is a series specially earmarked for telemarketers.
Also, in order to control the possibility of SMS packages (those allow a very large number of SMS per day) to be used by the telemarketers for sending large number of SMSs from a normal telephone number, a limit of 100 SMS per day per SIM has been laid down under these regulations except on blackout days.
Further, all commercial calls or SMS except the transactional SMSs will be sent to the customers only between 9 AM and 9 PM.
Telemarketers- TRAI has notified new regulations "Telecom Commercial Communications Customer Preference Regulations (TCCCPR),2018" on 19.07.2018. Accordingly, TRAI has discontinued registration of telemarketers through NCPR portal. Prospective Telemarketers/Functional Entities may approach Access Providers to carry one or more of the functionality.
Access Providers- This portal also provides Guidelines and procedures to be adopted by Access Providers under the menu"Access Providers". Access Providers can do various activities in accordance with the regulations through this portal using their login credentials.
BSNL Offers for the Month Feb 2019
BSNL Offers for the Month Feb 2019
STV Benefits Validity 18 Unlimited Voice Calls + Unlimited Video Calls + Unlimited data(speed reduced to 80 kbps after 1.8 GB/day)+PRBT 02 Days 78 Unlimited Voice Calls + Unlimited Video Calls + Unlimited data(speed reduced to 80 kbps after 3 GB/day) +EROS-NOW entertainment services 08 Days 444 Unlimited voice calls + Unlimited DATA (after 6.2 GB#/day speed reduced to 80kbps) + EROS-NOW entertainment services 60 Days 399 Unlimited Voice Calls + Unlimited data(speed reduced to 80 kbps after 3.2 GB#/day) + 100 SMS per day + PRBT with unlimited song change option. 74 Days 349 Unlimited Voice Calls(from home LSA & national roamimng excluding Mumbai &Delhi+ Unlimited data(speed reduced to 40 kbps after 1GB/day) + 100 SMS per day 64 Days FEBRUARY 2019 Plan Voucher-429 (Validity-180 days) Unlimited Voice calls + Unlimited DATA (speed 40kbps after 3.2GB#/day) + 100 SMS/day for first 81 days Val.-180 days STV-99 Unlimited Voice calling any n network in HOME LSA except Mumbai & Delhi + PRBT Val.-24 days प्रीपेड ऱोकप्रप्रय Top-Up 2001 & above Top-Up 220 Talk value 220 Popular STV STV-319 Unlimited Voice calling any network in HOME LSA except Mumbai & Delhi Val.-84 days No blackout days in Calendar year-2019. ******POST-PAID OFFER(FROM 01.02.2019)******* Plan-525- Unlimited calling + 100 SMS/day +Unlimited data(speed reduced to 40 KBPS after 40 GB.) Plan-725- Unlimited calling + 100 SMS/day +Unlimited data(speed reduced to 40 KBPS after 50 GB.) Top-Up - 110 Talk Value- 110 (upto 10.03.2019) FEBRUARY 2019 Combo/STV Voucher Benefits Validity STV 181 23800 Secons Local/STD Voice Calls Any Net 30 Days STV-395 Unlimited DATA (2GB/Day thereafter speed 80Kbps)+ 3000 Min. On-net + 1800 Min. Off-net Calls (thereafter 20 p/min.) 71 Days STV-298 Unlimited Voice Calls + Unlimited data(speed reduced to 40 kbps after 1 GB/day) + 100 SMS per day + EROS-NOW entertainment services 54 Days प्लान वाउचर Plan Voucher VALIDITY In Days FREEBIES BASE TARIFF (after freebies) 186 180 Unlimited Voice (LCL/STD) Anynet in Home LSA and National roamimg (excluding Mumbai & Delhi) + (speed reduced to 40KBPS after 3.2GB#/day) + 100 SMS/day any net. for first 28 days only As per MINUTE plan 485 180 Unlimited Voice (LCL/STD) Anynet in Home LSA and National roamimg (excluding Mumbai & Delhi) + Unlimited data (speed reduced to 40KBPS after 3.7GB#/Day) + 100 SMS/day any net. for first 90 days only As per MINUTE plan 106 UPTO 05.03.2019 180 PV 106,Free Bundled Top Up of Talk value of Rs. 1 + 3GB data Free(to be used within 26 days), Unlimited calls to any Network (except roaming in Mumbai&Delhi) for 24 DAYS+PRBT for 24 days ( STV 99 features offered )& voice calls @ 1paise/3sec (on-net) & 2paise/3sec (off-net) From 25th to 60th days thereafter calls on-net @2p/sec& off-net @2.4 p/sec, SMS:Lcl/Ntnl//Intl@80/1.20/5.0Rs,Roaming calls @0.80/1.15/Min SMS :lcl@0.25,Ntnl:@0.38,Data @3p/10 Kbps Per Second Plan Voucher36 107 UPTO 05.03.2019 180 PV 107, Free Bundled Top Up of Talk value of Rs. 1 + 3GB data Free(to be used within 26 days), Unlimited calls to any Network (except roaming in Mumbai&Delhi) for 24+PRBT for 24 days ( STV 99 features offered ) & voice calls @ 10paise/min. (on-net) & 30paise/min. (off-net) for for 25th to 60th days thereafter calls @ on-net@Re.1/min,off-net@Rs.1.3/min ,,Data @3p/10 Kbps Per Minute Plan Voucher37 136 730 PV-136,1GB Data (for 30 days), All voice calls (Home & Roaming) @ 25p/min. for first 60 days.Data@40p/MB, Rest tariff as Per Sec Plan(Freebies applicable for new connection only) Freedom Plan Voucher-136 153 365 Rs.103 Bundled Talk Value +PRBT for 28 Days ,on-net calls @15p/min,offnet@40p/min,LOC/Ntnl.SMS @ 15P/SMS+350 MB* data Free(to be used within 30 days), Per Minute Plan Voucher37 72 180 Rs.72 Bundled Talk Value +350 MB* data Free on new activations /50 MB data on validity extension/migration (to be used within 30 days). Per Minute Plan Voucher37 #Additional Unlimited data on STV/Plan Vrs only up to 30.04.2019. Vouchers/STVs Voice+Data 2GB/Day, after speed reduced to 80 kbps) (2GB/Day, after speed reduced to 80 kbps) Plan Validity-180 days Unlimited Voice+ VOICE TARIFF AFTER FREEBIES:@ 50 Paisa/min SMS Local any net@25p/SMS& National @35 p/SMS *Speed reduced to 80 Kbps after 2GB/Day all other tariffs will be as per “Per Minute Plan” PV with Freebees will be applicable for Validity extension, Migration and New PV-666 FEBRUARY 2019 अधिक जानकारी के लऱए 18001801503 पर संपकक करे or visit :www.mp.bsnl.co.in
STV Benefits Validity 18 Unlimited Voice Calls + Unlimited Video Calls + Unlimited data(speed reduced to 80 kbps after 1.8 GB/day)+PRBT 02 Days 78 Unlimited Voice Calls + Unlimited Video Calls + Unlimited data(speed reduced to 80 kbps after 3 GB/day) +EROS-NOW entertainment services 08 Days 444 Unlimited voice calls + Unlimited DATA (after 6.2 GB#/day speed reduced to 80kbps) + EROS-NOW entertainment services 60 Days 399 Unlimited Voice Calls + Unlimited data(speed reduced to 80 kbps after 3.2 GB#/day) + 100 SMS per day + PRBT with unlimited song change option. 74 Days 349 Unlimited Voice Calls(from home LSA & national roamimng excluding Mumbai &Delhi+ Unlimited data(speed reduced to 40 kbps after 1GB/day) + 100 SMS per day 64 Days FEBRUARY 2019 Plan Voucher-429 (Validity-180 days) Unlimited Voice calls + Unlimited DATA (speed 40kbps after 3.2GB#/day) + 100 SMS/day for first 81 days Val.-180 days STV-99 Unlimited Voice calling any n network in HOME LSA except Mumbai & Delhi + PRBT Val.-24 days प्रीपेड ऱोकप्रप्रय Top-Up 2001 & above Top-Up 220 Talk value 220 Popular STV STV-319 Unlimited Voice calling any network in HOME LSA except Mumbai & Delhi Val.-84 days No blackout days in Calendar year-2019. ******POST-PAID OFFER(FROM 01.02.2019)******* Plan-525- Unlimited calling + 100 SMS/day +Unlimited data(speed reduced to 40 KBPS after 40 GB.) Plan-725- Unlimited calling + 100 SMS/day +Unlimited data(speed reduced to 40 KBPS after 50 GB.) Top-Up - 110 Talk Value- 110 (upto 10.03.2019) FEBRUARY 2019 Combo/STV Voucher Benefits Validity STV 181 23800 Secons Local/STD Voice Calls Any Net 30 Days STV-395 Unlimited DATA (2GB/Day thereafter speed 80Kbps)+ 3000 Min. On-net + 1800 Min. Off-net Calls (thereafter 20 p/min.) 71 Days STV-298 Unlimited Voice Calls + Unlimited data(speed reduced to 40 kbps after 1 GB/day) + 100 SMS per day + EROS-NOW entertainment services 54 Days प्लान वाउचर Plan Voucher VALIDITY In Days FREEBIES BASE TARIFF (after freebies) 186 180 Unlimited Voice (LCL/STD) Anynet in Home LSA and National roamimg (excluding Mumbai & Delhi) + (speed reduced to 40KBPS after 3.2GB#/day) + 100 SMS/day any net. for first 28 days only As per MINUTE plan 485 180 Unlimited Voice (LCL/STD) Anynet in Home LSA and National roamimg (excluding Mumbai & Delhi) + Unlimited data (speed reduced to 40KBPS after 3.7GB#/Day) + 100 SMS/day any net. for first 90 days only As per MINUTE plan 106 UPTO 05.03.2019 180 PV 106,Free Bundled Top Up of Talk value of Rs. 1 + 3GB data Free(to be used within 26 days), Unlimited calls to any Network (except roaming in Mumbai&Delhi) for 24 DAYS+PRBT for 24 days ( STV 99 features offered )& voice calls @ 1paise/3sec (on-net) & 2paise/3sec (off-net) From 25th to 60th days thereafter calls on-net @2p/sec& off-net @2.4 p/sec, SMS:Lcl/Ntnl//Intl@80/1.20/5.0Rs,Roaming calls @0.80/1.15/Min SMS :lcl@0.25,Ntnl:@0.38,Data @3p/10 Kbps Per Second Plan Voucher36 107 UPTO 05.03.2019 180 PV 107, Free Bundled Top Up of Talk value of Rs. 1 + 3GB data Free(to be used within 26 days), Unlimited calls to any Network (except roaming in Mumbai&Delhi) for 24+PRBT for 24 days ( STV 99 features offered ) & voice calls @ 10paise/min. (on-net) & 30paise/min. (off-net) for for 25th to 60th days thereafter calls @ on-net@Re.1/min,off-net@Rs.1.3/min ,,Data @3p/10 Kbps Per Minute Plan Voucher37 136 730 PV-136,1GB Data (for 30 days), All voice calls (Home & Roaming) @ 25p/min. for first 60 days.Data@40p/MB, Rest tariff as Per Sec Plan(Freebies applicable for new connection only) Freedom Plan Voucher-136 153 365 Rs.103 Bundled Talk Value +PRBT for 28 Days ,on-net calls @15p/min,offnet@40p/min,LOC/Ntnl.SMS @ 15P/SMS+350 MB* data Free(to be used within 30 days), Per Minute Plan Voucher37 72 180 Rs.72 Bundled Talk Value +350 MB* data Free on new activations /50 MB data on validity extension/migration (to be used within 30 days). Per Minute Plan Voucher37 #Additional Unlimited data on STV/Plan Vrs only up to 30.04.2019. Vouchers/STVs Voice+Data 2GB/Day, after speed reduced to 80 kbps) (2GB/Day, after speed reduced to 80 kbps) Plan Validity-180 days Unlimited Voice+ VOICE TARIFF AFTER FREEBIES:@ 50 Paisa/min SMS Local any net@25p/SMS& National @35 p/SMS *Speed reduced to 80 Kbps after 2GB/Day all other tariffs will be as per “Per Minute Plan” PV with Freebees will be applicable for Validity extension, Migration and New PV-666 FEBRUARY 2019 अधिक जानकारी के लऱए 18001801503 पर संपकक करे or visit :www.mp.bsnl.co.in
BSNL Public Notiice
Attention of Government has been drawn to certain reports in a section of the media which convey the impression that BSNL may be closed down. However, this is not true. At present there is no proposal under consideration with the Government for closure of BSNL. On the contrary, Department of Telecommunications, Government of India (DOT) recognises and values the inherent strengths of BSNL as a telecom services provider with huge infrastructure and reach, especially in rural areas. Further, DOT is in the process of finalising a proposal for revival of BSNL to be considered by the Digital Communications Commission (DDC) very soon. | |
It appears that the news reports in question have unnecessarily tried to focus on closure as one of the options for revival of any PSU which is not in consonance with the current thinking of DOT. It is clarified and reiterated that DOT would like to see a robust BSNL, duly strengthened and financially viable, dedicated to serving the nation and playing an important role in the telecom sector. |
Free 'EROS NOW' Services Enjoy India’s Premier online video brand service with BSNL
Enjoy India’s Premier online video brand service with BSNL
Recharge STVs 78/98/333/444/298 and avail Free 'EROS NOW' Services: 11000+ Movies, Music and Videos
‘EROS NOW’ Entertainment Services (India’s Premier online video brand service) Offers 11.000 + Movie titles, Music, Videos, Original Web shows & Exclusive Videos. STVs 78/98/333/444/298 are bundled with EROS NOW Activation Procedure Once the STV is activated, customers will receive SMS with a download link of the EROS NOW App with Username (Mobile Number) & Password. Install the App in your Mobile. On logging the App, customer can access the entire library of EROS NOW. Validity of the EROS NOW Service is same as the validity of the STV activated. Mode of Activation: C –Top up/Online(Portal/My BSNL App etc)
Recharge STVs 78/98/333/444/298 and avail Free 'EROS NOW' Services: 11000+ Movies, Music and Videos
‘EROS NOW’ Entertainment Services (India’s Premier online video brand service) Offers 11.000 + Movie titles, Music, Videos, Original Web shows & Exclusive Videos. STVs 78/98/333/444/298 are bundled with EROS NOW Activation Procedure Once the STV is activated, customers will receive SMS with a download link of the EROS NOW App with Username (Mobile Number) & Password. Install the App in your Mobile. On logging the App, customer can access the entire library of EROS NOW. Validity of the EROS NOW Service is same as the validity of the STV activated. Mode of Activation: C –Top up/Online(Portal/My BSNL App etc)
BSNL Rationalization of Data Freebies with daily data limits
BSNL Rationalization of Data Freebies with daily data limits
under GSM Prepaid Mobile Services
It is hereby conveyed that the below mentioned STVs/PVs are rationalized as unlimited data
with speed restriction to 40 Kbps after daily data limit under GSM prepaid mobile service w.e.f
11.02.2019,, with the features and terms as detailed
below:-
MRP in Rs (inclu. GST) Existing STVs/PVs DATA Features Revised STVs/PVs DATA Features
98 2 GB data /day Unlimited Data with speed restricted to 40 Kbps after 2 GB Data/day 155 2 GB data /day Unlimited Data with speed restricted to 40 Kbps after 2 GB data 186* 1GB Data/day and beyond daily limit - charges will be deducted from Main account as plan Unlimited Data with speed restricted to 40 Kbps after 1 GB Data/day 187* 1GB data/day and beyond daily limit - charges will be deducted from Main account as Plan Unlimited Data with speed restricted to 40 Kbps after 1 GB Data /day with 192 3GB data per day and beyond daily limit - charges will be deducted from Main account Unlimited Data with speed restricted to 40 Kbps after 3 GB Data/day 198 1.5 GB/day + free PRBT of 28 days validity Unlimited Data with speed restricted to 40 Kbps after 1.5 GB Data/day 258 1GB Data/Day. Unlimited Data with speed restricted to 40 Kbps after 1 GB Data/day 349* 1GB /day and beyond daily limit charges will be deducted applicable as main plan Unlimited Data with speed restricted to 40 Kbps after 1 GB Data/day 429* 1 GB/day and beyond daily limit-charges will be deducted from Main account as per Plan Unlimited Data with speed restricted to 40 Kbps after 1 GB Data/day 485* 1.5 GB/day and beyond daily limit - charges will be deducted from Main account as per plan Unlimited Data with speed restricted to 40 Kbps after 1.5 GB Data/day * Extra 2.2 GB free data from 01.02.2019 to 30.04.2019 Existing Unlimited FREE Voice Calls (Local/STD) to any net in Home LSA and while on National Roaming (excluding Mumbai and Delhi ) + free SMS/day +Free PRBT facilities, Validity and activation will continue as per plan/STV features
MRP in Rs (inclu. GST) Existing STVs/PVs DATA Features Revised STVs/PVs DATA Features
98 2 GB data /day Unlimited Data with speed restricted to 40 Kbps after 2 GB Data/day 155 2 GB data /day Unlimited Data with speed restricted to 40 Kbps after 2 GB data 186* 1GB Data/day and beyond daily limit - charges will be deducted from Main account as plan Unlimited Data with speed restricted to 40 Kbps after 1 GB Data/day 187* 1GB data/day and beyond daily limit - charges will be deducted from Main account as Plan Unlimited Data with speed restricted to 40 Kbps after 1 GB Data /day with 192 3GB data per day and beyond daily limit - charges will be deducted from Main account Unlimited Data with speed restricted to 40 Kbps after 3 GB Data/day 198 1.5 GB/day + free PRBT of 28 days validity Unlimited Data with speed restricted to 40 Kbps after 1.5 GB Data/day 258 1GB Data/Day. Unlimited Data with speed restricted to 40 Kbps after 1 GB Data/day 349* 1GB /day and beyond daily limit charges will be deducted applicable as main plan Unlimited Data with speed restricted to 40 Kbps after 1 GB Data/day 429* 1 GB/day and beyond daily limit-charges will be deducted from Main account as per Plan Unlimited Data with speed restricted to 40 Kbps after 1 GB Data/day 485* 1.5 GB/day and beyond daily limit - charges will be deducted from Main account as per plan Unlimited Data with speed restricted to 40 Kbps after 1.5 GB Data/day * Extra 2.2 GB free data from 01.02.2019 to 30.04.2019 Existing Unlimited FREE Voice Calls (Local/STD) to any net in Home LSA and while on National Roaming (excluding Mumbai and Delhi ) + free SMS/day +Free PRBT facilities, Validity and activation will continue as per plan/STV features
Introduction of STV-298 bundling with EROS NOW Entertainment services
BSNLRationalization of STV-98/333/444 and Introduction of STV-298 bundling with EROS NOW
Entertainment services under GSM prepaid mobile services
It is hereby conveyed that the (A) STV-98/333/444 are rationalized and (B) STV-298 is
introduced bundled with EROS NOW Entertainment services under GSM prepaid mobile service
w.e.f 11.02.2019, in Chennai Telephones (including Tamilnadu Circle), with the features and
terms as detailed below:-
(A) Rationalization of Data STVs bundling with EROS NOW Entertainment Services as
under :
Data STV
in Rs
(inclusive
GST)
Existing
Validity of
freebies
(in
calendar
days)
Revised
Validity
of freebies
(in calendar
days)
Existing Total bundled
free usage
Revised Total bundled free
usage
98 26 24 1.5 GB / day
Unlimited Data (speed
reduced to 80 kbps after 2
GB/day + EROS NOW
Entertainment Services
“Triple
ACE” STV
333
45 45
Unlimited on-net
voice call + Unlimited
Data (speed reduced
to 80 kbps after
3GB/day+ free PRBT
Unlimited on-net voice call +
Unlimited Data (speed
reduced to 80 kbps after
3GB/day+ EROS NOW
Entertainment Services
“BSNL
CHAUKKA
”
STV 444
60 60
Unlimited on-net
voice call + Unlimited
Data (speed reduced
to 80 kbps after
4GB/day+ free PRBT
Unlimited on-net voice call +
Unlimited Data (speed
reduced to 80 kbps after
4GB/day+ EROS NOW
Entertainment Services
(B) Introduction of STV-298 bundling with EROS NOW Entertainment Services as under
STV in Rs. (
inclusive GST)
Validity ( in
calendar days) Details
298 54
Unlimited voice (HPLMN/National roaming incl. Mumbai
and Delhi)+ Unlimited free Data with speed reduced to 40
Kbps after 1GB/day+100 SMS/day + EROS NOW
Entertainment Services
The Activation of the STV298 can be done through C-Top-Up and web portal.
Rationalization of PV-666 & withdrawal of voice STV-359 & STV-201 under GSM prepaid mobile services It is hereby conveyed that the (A)PV 666 is rationalized and (B) STV 359 and STV 201 are withdrawn w.e.f 18.02.2019
Rationalization of PV-666 &
withdrawal of voice STV-359 & STV-201
under GSM prepaid mobile services
It is hereby conveyed that the (A)PV 666 is rationalized and (B) STV 359 and
STV 201 are withdrawn w.e.f 18.02.2019, under GSM prepaid mobile service in
Chennai Telephones (including Tamilnadu Circle) as detailed below:-
A. Rationalization of PV 666 wef 18.02.2019:
PV in Rs
(inclusive
of GST)
Existing Total bundled free usage
Existing Validity
of freebies( in
calendar days)
Revised Validity
of freebies (in
calendar days)
666
Unlimited voice calls Local / STD /
Roaming Except Mumbai and Delhi +
1.5 GB Data/day + 100SMS/day
129 122
.
B. Withdrawal of STV 359 and STV 201 w.e.f 18.02.2019:
MRP of STV inclusive of
GST (in Rs.)
STV Features
Validity (in
Calendar Days)
359 52000 seconds Local / STD calls any net 60
201 26800 seconds Local / STD calls any net 28
1 GB free Data with New version of MyBSNL app
Promotional offer of 1 GB free Data with New version of MyBSNL app under GSM mobile services
1) The free Data of 1 GB is to be provided with first time downloads/registration of MyBSNL app.
2) It is to be provided with only new downloads of new version of MYBSNL app for a promotional period of 90 days w.e.f 11.02.2019.
3) Customers who had already installed new version of app will not get free data.
Promotional offer of 1GB free Data with New version of MyBSNL app under GSM mobile services It is hereby conveyed that the “promotional offer of 1 GB free data for registering new version of My-BSNL app” for 90 days is implemented w.e.f 11.02.2019 with the Terms and Conditions as detailed below: 2. The free Data of 1GB will- be provided with first time download/registration of MyBSNL app. 3. The Customers already installed new version of MyBSNL app will not get this free offer of 1GB data.
Promotional offer of 1GB free Data with New version of MyBSNL app under GSM mobile services It is hereby conveyed that the “promotional offer of 1 GB free data for registering new version of My-BSNL app” for 90 days is implemented w.e.f 11.02.2019 with the Terms and Conditions as detailed below: 2. The free Data of 1GB will- be provided with first time download/registration of MyBSNL app. 3. The Customers already installed new version of MyBSNL app will not get this free offer of 1GB data.
BSNL Landline Offer of the Month Feb-19
Offer of the Month
Feb-19
Landline Broadband FTTH Offer of the Month . 5 GB Plan: FMC:Rs.675,Unlimited broadband with speed up to 10 Mbps till 5 GB per day, up to 2 Mbps beyond, unlimited free call on all network 3GB Plan: FMC:Rs.549, Unlimited broadband with speed up8 Mbps till 3 GB per day, up to 1 Mbps beyond, unlimited free call on BSNL N/W, Sunday & Night free calling on all network, Free call of worth Rs.700 on other network. Rural ALL CUL FMC :Rs.249 Unlimited free call on all Network, Cash Back offer : 25 % cash back /credit for customers who opt annual LL/BB/FTTH Plan. Offer valid up to 28th Feb-19 10 GB Plan: FMC:Rs.549 ,Unlimited broadband with speed up to10 Mbps till 10 GB per day, up to 2 Mbps beyond, unlimited free call on all network Value All CUL FMC :Rs.299 for Exch capacity greater or eqal to 30,000 lines Unlimited free call on all Network, General Plan Urban FMC : Rs.249 for Exch capacity less than o 30,000 lines Unlimited free call on all Network, Super value BSNL CUL FMC :Rs.129 Unlimited free call on BSNL Network, Sunday & Night Calling on all N/W Free call of worth Rs.100 on other network. Plan available for residential customers only. Sunday & Night Free Calling SchemeUnlimited free calling on all network from 10:30 PM to 6 AM on every day & on every Sunday Installation Free Scheme : On new LL/BB/FTTH connection charge are waived of up to 31 st March -2019 BBG Combo ULD 300 GB @291Plan* FMC : Rs.291per month Unlimited BB with speed up to 20Mbps till 10 GB per day , up to 1 Mbps beyond +24 hr unlimited free call on all network BBG Combo ULD 600 GB @491Plan* FMC : Rs.491per month Unlimited BB with speed up to 20Mbps till 20 GB per day , up to 1 Mbps beyond +24 hr unlimited free call on all network BBG Combo ULD 150 GB @199Plan* FMC : Rs.199 per month Unlimited BB with speed up to 20Mbps till 5GB per day , up to 1 Mbps beyond +unlimited free call on BSNL N/W+ free call of worth Rs.225 on all N/W+ Sunday & Night Free calling on All N/W BSNL Broadband with minimum initial speed up to 8 Mbps 15 GB Plan: FMC:Rs.999 ,Unlimited broadband with speed up to 10 Mbps till 15 GB per day, up to 2 Mbps beyond, unlimited free call on all network 20 GB Plan: FMC:Rs.1199 ,Unlimited broadband with speed up 10 Mbps till 20GB per day, up to 2 Mbps beyond, unlimited free call on all network BBG Combo ULD 1199 Family plan Unlimited free Calling, Unlimited Broadband Speed up to 10 Mbps up till 30 GB, 2 Mbps Beyond Free- 3 Prepaid SIM. Unlimited free calling & Unlimited Data with speed reduced to 40 Kbps after 1GB data download /days available on all 3 SIM FTTH Offer Terms and Conditions apply 18 GB Plan FMC Rs.777 ,Unlimited broadband with speed up to 500 Mbps till 18 GB per day, up to 2 2 Mbps beyond, unlimited free call on all network 25 GB Plan FMC Rs.1277 ,Unlimited broadband with speed up to 100 Mbps till 25 GB per day, up to 2 Mbps beyond, unlimited free call on all network * For New Customers only & For Limited period BB BSNL CUL: FMC:Rs.299,Unlimited broadband with speed up 8 Mbps till 1.5 GB per day, up to 1 Mbps beyond, unlimited free call on BSNL N/W, Sunday & Night free calling on all network, Free call of worth Rs.300 on other network. 40 GB Plan FMC Rs.2499,Unlimited broadband with speed up to 100 Mbps till 40 GB per day, up to 2 Mbps beyond, unlimited free call on all network
Landline Broadband FTTH Offer of the Month . 5 GB Plan: FMC:Rs.675,Unlimited broadband with speed up to 10 Mbps till 5 GB per day, up to 2 Mbps beyond, unlimited free call on all network 3GB Plan: FMC:Rs.549, Unlimited broadband with speed up8 Mbps till 3 GB per day, up to 1 Mbps beyond, unlimited free call on BSNL N/W, Sunday & Night free calling on all network, Free call of worth Rs.700 on other network. Rural ALL CUL FMC :Rs.249 Unlimited free call on all Network, Cash Back offer : 25 % cash back /credit for customers who opt annual LL/BB/FTTH Plan. Offer valid up to 28th Feb-19 10 GB Plan: FMC:Rs.549 ,Unlimited broadband with speed up to10 Mbps till 10 GB per day, up to 2 Mbps beyond, unlimited free call on all network Value All CUL FMC :Rs.299 for Exch capacity greater or eqal to 30,000 lines Unlimited free call on all Network, General Plan Urban FMC : Rs.249 for Exch capacity less than o 30,000 lines Unlimited free call on all Network, Super value BSNL CUL FMC :Rs.129 Unlimited free call on BSNL Network, Sunday & Night Calling on all N/W Free call of worth Rs.100 on other network. Plan available for residential customers only. Sunday & Night Free Calling SchemeUnlimited free calling on all network from 10:30 PM to 6 AM on every day & on every Sunday Installation Free Scheme : On new LL/BB/FTTH connection charge are waived of up to 31 st March -2019 BBG Combo ULD 300 GB @291Plan* FMC : Rs.291per month Unlimited BB with speed up to 20Mbps till 10 GB per day , up to 1 Mbps beyond +24 hr unlimited free call on all network BBG Combo ULD 600 GB @491Plan* FMC : Rs.491per month Unlimited BB with speed up to 20Mbps till 20 GB per day , up to 1 Mbps beyond +24 hr unlimited free call on all network BBG Combo ULD 150 GB @199Plan* FMC : Rs.199 per month Unlimited BB with speed up to 20Mbps till 5GB per day , up to 1 Mbps beyond +unlimited free call on BSNL N/W+ free call of worth Rs.225 on all N/W+ Sunday & Night Free calling on All N/W BSNL Broadband with minimum initial speed up to 8 Mbps 15 GB Plan: FMC:Rs.999 ,Unlimited broadband with speed up to 10 Mbps till 15 GB per day, up to 2 Mbps beyond, unlimited free call on all network 20 GB Plan: FMC:Rs.1199 ,Unlimited broadband with speed up 10 Mbps till 20GB per day, up to 2 Mbps beyond, unlimited free call on all network BBG Combo ULD 1199 Family plan Unlimited free Calling, Unlimited Broadband Speed up to 10 Mbps up till 30 GB, 2 Mbps Beyond Free- 3 Prepaid SIM. Unlimited free calling & Unlimited Data with speed reduced to 40 Kbps after 1GB data download /days available on all 3 SIM FTTH Offer Terms and Conditions apply 18 GB Plan FMC Rs.777 ,Unlimited broadband with speed up to 500 Mbps till 18 GB per day, up to 2 2 Mbps beyond, unlimited free call on all network 25 GB Plan FMC Rs.1277 ,Unlimited broadband with speed up to 100 Mbps till 25 GB per day, up to 2 Mbps beyond, unlimited free call on all network * For New Customers only & For Limited period BB BSNL CUL: FMC:Rs.299,Unlimited broadband with speed up 8 Mbps till 1.5 GB per day, up to 1 Mbps beyond, unlimited free call on BSNL N/W, Sunday & Night free calling on all network, Free call of worth Rs.300 on other network. 40 GB Plan FMC Rs.2499,Unlimited broadband with speed up to 100 Mbps till 40 GB per day, up to 2 Mbps beyond, unlimited free call on all network
FAQ on BSNL LIVE and BSNL STREAMING SERVICES
FAQ on BSNL LIVE and BSNL STREAMING SERVICES
Question 1 . What is BSNL LiVE?
‘BSNL LiVE’, a Mobile Portal, is a one stop shop for all your Information,
Entertainment, and Communication related requirements. ‘BSNL LiVE’ is your window
to a wide array of services that range from hands on access to Videos On Demand that
include Bollywood, Astrology, Recipes/ Cookery, Entertainment, Cricket, Comics/
Animation, Movies and Trailers, Music, Multimedia games, Wallpapers of your choice of
tones/tunes , Games on demand, download exciting Videos clips games, songs and
personalize your mobile phone with wallpapers and ringtones of your choice and enjoy a
host of Value Added Services,
If your phone already has BSNL LiVE access settings BSNL LiVE is available at
http://bsnllive.in. Alternatively you can get a WAP push URL of BSNLive by sending a
sms with Keyword ‘BSNL LiVE’ to 51010
Question 2. How can I get BSNL LiVE Settings?
Before accessing ‘BSNL LiVE’ you must ensure you have the appropriate settings on
your mobile. You may get these settings in following ways:
1. You can also request for the settings by sending MAKE space MODEL of
your handset to 58355 by SMS e.g. Nokia space N79 to 58355 . After you
send the SMS you will in response get several settings on your handset viz.
‘BSNL LiVE', ‘bsnlstream' etc.
2. You can send the settings yourself to your phone by visiting :
• WEST ZONE – http://210.212.179.183/msp/html/
• NORTH ZONE – http://218.248.65.83:8081/msp/html/
• EAST ZONE – http://218.248.71.14/msp/html/
• SOUTH ZONE – http://218.248.72.246/msp/html/
a) Log-in using your mobile number as 9194XXXXXXXX (replace xxxx..
with your number) and click login.
b) Go to device management tab
c) Select your phone vendor and Phone Model
d) Then click the “Configure my phone” Button
3. You may also call BSNL Customer Care Center to get the settings
BSNL Mobile all India Helpline
*Number(Toll Free):- '1800 180 1503' or '1503'
Once you get all the settings, you have to save all of them. Out of these several
settings the one pertaining to ‘BSNL LiVE' (will appear as ‘BSNL LiVE'), should be
saved as default.
Some Common settings for the Main Makes are as below:
Nokia handset
BSNL LiVE:
Goto web ->Press Options->Select Settings->Select General->Select the Access
Point as BSNL LiVE as default. Thereafter whenever you want to access ‘BSNL
LiVE' you click on your Web browser in your mobile; ask the Connecting Via
‘BSNL LiVE' will be visible to you and clicking on it will lead you to the
Welcome page.
BSNLStream:
Goto Application->Select Real Player -> Select Options->Select
SetingsSettings ->Select Network->Select streaming ->Default Access point
Name as ‘bsnlstream') will also be selected in your mobile for Watching the
Video On Demand e.g. Hello TV, Mobisode , Video Songs.etc
Samsung Handset
BSNL LiVE:
Choose “Main Menu”-> Select “Browser” icon -> Select “Settings” icon -> Select
“Internet Profiles” -> Select Radio button to BSNL LiVE
BSNLStream:
Choose “Main Menu” Choose “Settings” Choose “Application” Choose
“Application Settings” Choose “Media Player” Choose “Settings”
Choose “VOD settings” Change the default Access Point to “bsnlstream”
Sony Ericsson Handset
BSNL LiVE:
Choose “Main Menu” Select “Settings” iconSelect “connections”
iconSelect “Internet Settings” Select “Internet Profiles” Select Radio
button to BSNL LiVE
BSNLStream:
Choose “Main Menu” Choose “Settings” Choose “Phone” Choose
“Application Settings” Choose “Media Player” Choose “Streaming”
Choose “Network” Change the default Access Point to “bsnlstream”.
Question 3. What are the services which I can look for in BSNL LiVE?
BSNL LiVE has designed an array of services to aptly quench your daily requirements.
• Hello TV: A Live TV service which offers more than 50 channels on your
mobile. This service is available for both 2g and 3g users with compatible
handsets. With hello TV you can now watch Live TV on your mobile anywhere
anytime.
• Movies : Movies will be streamed on demand i.e. the content will be played in
real time on your mobile from ‘BSNL LiVE' directly without first getting stored.
• Videos: Video clips of 3-5 minutes (approx.) on an average are available on
demand. You can choose videos and download from the available huge library of
content at ‘BSNL LiVE'. The categories of content varies from astrology, recipes/
cookery, entertainment, cricket to beauty tips/ clips, comics/ animation, Movies
and Movie trailers, Music, Multimedia games and wallpapers, and other different
tones/tunes . In addition to the above, more and more categories of video clips
will be added to suit every taste and choice.
• Music: Full track song download: You can download full track audio songs of
your choice through ‘BSNL LiVE'.
• Games: Various Categories of Games viz . Regular (Simple & premium) and
branded multiplayer games are available. You will be able to view games that are
compatible with your handsets, thus you need not to worry about compatibility of
games. You would be required to pay the charges at the time of downloading a
game.
• Wallpapers, Ringtones & Comics are other exciting services offered by BSNL
LiVE.
• SBI mobile banking One can also download and access mobile banking
application i.e SBI FreedoM.
• Popular links of social networking sites Facebook, Orkut and MIG 33 are also
available in the BSNL Live.
Access to above services is recommended for 3G Subscribers for better experience but
other content viz . Wallpapers, Themes, Screen savers, Ring-tones etc. can be used /
downloaded by all the GSM subscribers.
Question 4 . How can I access BSNL LiVE?
Before accessing ‘BSNL LiVE’ you must ensure you have the appropriate
settings on your mobile. You may get these settings in following ways:
• All the settings required to access ‘BSNL LiVE' & availing different services
on ‘BSNL LiVE', will be pushed to your handset by BSNL.
• You can also ask for the settings by sending MAKE space MODEL of your
handset to 58355 by SMS e.g. Nokia N79 to 58355 . After you send the SMS
you will in response get several settings on your handset viz. ‘BSNL LiVE',
‘bsnlstream' etc.
• You may also call BSNL Customer Care Center (1503) to know the settings.
Once you get all the settings, you have to save all of them. Out of these several
settings the one pertaining to ‘BSNL LiVE’ (will appear as ‘bsnllive'), should
be saved as default.
Question 5. I tried the setting through SMS and Website but it didn’t work.
How do I manually configure the “BSNL LiVE” setting?
Manual setting for “bsnllive” & “bsnlstream” are as follows:
Setting Type
GPRS WAP
(Settings Required for
Accessing BSNL LiVE
Portal)
GPRS STREAM
(Settings Required to Watch
HelloTV, Movies and other
Streaming content)
Connection Name BSNL LIVE BSNLSTREAM
Data Bearer GPRS GPRS
Access Point Name (APN) BSNL LiVE bsnlstream
User Name Nil Nil
Prompt Password No No
Password Nil Nil
Authentication Normal Normal
Homepage http://bsnllive.in
Phone IP Address Automatic Automatic
Name Server Automatic Automatic
Proxy Serv. Address 10.220.67.131 None
Proxy Port Number 8080
Question 6. How do I get BSNL LiVE bookmark on my mobile.
Send “bsnlive” to 51010 to get the BSNL LiVE bookmark and TV to 51010 to get the
live mobile TV bookmark.
Question 7 . Do all handsets support BSNL LiVE & BSNLStream?
• Any handset with WAP 1.2 browsing capability can be used to access
‘BSNL LiVE' Portal.
• For BSNL Stream The hand set should be able to support RTSP streaming (video
player supported).
Question 8 . Can I use any phone handset to use BSNL LiVE service?
Yes, if your handset is GPRS capable and activated for GPRS service. However,
only services compatible to your handset will be visible to you. And in case of
watching Hello TV/Movies you need a video player supported handset.
Question 9. Do I need to have a 3G connection for accessing BSNL LiVE and
availing services like Video on Demand, Movies streaming, Live TV (Hello TV)
streaming Games, Full track download?
‘BSNL LiVE' can be accessed by all GSM (2.5 G and 3G) subscribers. However
the Hello TV, videos, movies and full track songs and multiplayer games are
heavy on data and to access these services you need to have a 3G connection,
else your experience will be greatly reduced and the downloads for audio and
video clips will take longer time.
Question 10. Is there any other specific requirement to watch LIVE TV (Hello
TV) on user handset?
Your handset must have "BSNL Stream" setting & it should be Video player
supported.
Question 11. How to watch Hello TV (Live TV) channels on BSNL LiVE?
All you need is a GPRS enabled handset that is capable of playing video clips,
Go to BSNL LiVE home page, Click Hello TV & subscribe for Single channel pack
or Combo Pack offer.
Before going to the Browser ensure the BSNLStream settings are installed in
your handset
Question 12. What is a single channel Pack & Combo Pack Offer?
These are two Plans a user can choose. Single channel Pack is available on
daily, weekly and monthly plan of a single channel subscription for Rs.10,
Rs.20, Rs.30/50 respectively.
Combo Pack is a combination of 30 channels for just Rs.150.
Question 13. What are the different channels we can watch on Hello TV?
Hello TV offers you an exciting assortment of over 50 channels that range from
News to Entertainment, movies to music in addition to channels according to
your regional preferences.
Some of the channels available are listed below. Please note that regional
channels are available in relevant regions only. Also note that this list is
indicative only. Please visit BSNL LiVE portal for a detailed of channels
available in your zone.
Star News Manoranjan TV
Aaj Tak 24 Ghanta
DD Sports ETV Bangla
CNBC Awaaz ETV Oriya
CNN IBN Star Mazha
ZOOM Mi Marathi
B4U Movies TV 5 Telugu
B4U Music Sakshi TV
Times NOW Raj News Telugu
ETC Punjabi Vissa
Mahuaa SS Music
UTV Bindaas Raj Music
Sahara One Raj Music Kannada
Sahara Filmy Gemini Music
Sahara Samay Udaya TV
PTC Udaya Movies
ETV Bihar Sangeet Bhojpuri
Question 14. What is Video on Demand and how will I be charged for the
video I choose?
Video on Demand allows you to choose your favorite video clips out of hundreds
available on ‘BSNL LiVE'. The price of an individual Video will be based on its type and
it may vary from one video to another. The price of individual videos range from Rs.5/-
to Rs. 20/- while a full length movie is priced at Rs. 40/-.
For each video the price will be displayed when you click on it to purchase. You will
have to agree to the price of the video before the video download begins. But the
deduction from your account will happen only after a successful download.
Question 15. What is Welcome Screen and Main Menu?
This is home page of ‘BSNL LiVE' which is as below:
Question 16. How is BSNL LiVE WAP portal different from other WAP
portals?
BSNL LiVE is the first 3G WAP portal that offers features that are not available
on any other WAP Portal. Features and services like Live TV direct streaming,
Movie on Demand, Unlimited 3G Games, Full length Audios, Video on
Demand, Ringtones-True-tones & Poly-tones make BSNL LiVE completely
unique.
Question 17. Are there any special Offers available on BSNL LiVE & Do we
get new content on Festivals/Occasions?
Special offers like wallpapers @ Rs5, Audios @ Rs5, Games @Rs 35, Video on
demand @ Rs 10 are available during the festive season. A regular and
consistent update by the BSNL team allows you to access content that is fresh
and the latest.
Some Zones are shown in the following screen shot:
Question 18. How can I use these services/how can I download a song, video
or a wallpaper ?
Process for downloading is similar for all categories and are self explanatory
on ‘BSNL LiVE'. For your reference it has been explained here pictorially for
videos:
• It is the home page view; now click on the link you wish to explore. In this
case videos.
• The above click opens the category view within Videos. Based on your
interest you can explore further. For example you move to Bollywood videos
category.
• This list gives you various contents grouped under the Bollywood video
section. You need to choose one video out of many.
• Once you click on a video it opens a dedicated page to the selected content.
You click on the Buy tab.
• ‘A click on the ‘Buy’ tab displays the price of the content. By clicking on the
download link you finally give your consent to buy the content and content
download starts. Once the download is complete the amount is deducted.
Flow is indicated in the following page:
Question 19. Where can I get the list of Games & Music available for
download ?
On ‘bsnlive' Welcome WAP page you will find categories for Music and Games.
Clicking on any one of these will provide you with the list of games or music
which are compatible with your handset and is available for download.
Question 20. What is a video/movie streaming? How it is different from
video clips download?
Streaming video/movie is content sent in compressed form over the Internet
in a continuous stream and displayed to you on your mobile device in real
time without getting stored in your mobile. The streaming content (Movie)
can be viewed in a fixed time window i.e. whenever it is being streamed;
whereas a downloaded video can be viewed at any point of time after
download and any number of times.
For a streaming movie you have to remain connected to the network during
the playtime of the movie. Streaming is good to view large video files as the
same cannot be stored on the available limited memory of mobile. In case of
streaming the content charges shall be deducted at the start of streaming.
Question 21. Do I need to view the full movie at a stretch or am I allowed to
take breaks ?
The movies are streaming content; which is not allowed to be downloaded.
For your convenience BSNL splits the movies in suitable 2-6 parts of 20-30
minutes each. You can view one part at a time by clicking on each part of
movie one by one. However you should finish viewing all parts of the movie in
specified allotted time which is 48 hours at present. The charges of the movie
will be deducted only once, at the start of first part. It is not necessary to
watch the parts sequentially. These parts can be viewed randomly and also
repeatedly in the allotted time.
Question 22. What are the advantages of using BSNL LiVE?
You get an access to the latest and best collection of a complete range of
categories, be it videos or tones, movies or music and devotional too.
Question 23. Is BSNL LiVE available on both post paid and prepaid ?
The service is available to all GSM (2.5 G & 3G) subscribers of BSNL whether
Postpaid or prepaid.
Question 24. What if I receive a call or an SMS while a download is in
process?
When one receives a call or an SMS during the download/streaming following
happens:
• In case of Streaming
2G subscriber – Session breaks. Subscriber will have to start the streaming
from beginning
3G subscriber – Streaming pauses and resumes after the call/SMS
• In case of Video on demand
2G subscriber – Download pauses and resumes after the call/SMS
3G subscriber - Download pauses and resumes after the call/SMS
Question 25. What if my GPRS connectivity breaks at any point while using
BSNL LiVE services ?
If the GPRS connectivity breaks at anytime during executing any operation
then an appropriate error message such as ‘Network Connection Failed' will
be displayed and you will be prompted to ‘Try again'.
Question 26. What if my phone gets switched off or I move out of the
network area or I move from 3G area to 2.5 G area during download from
BSNL LiVE?
Until you have a successful download no money is deducted from your
account. In such a situation when you come back into the network area, you
can retry for your content. If you move from 3G area to 2.5G area the
download speed will reduce to the speed of a 2.5 G network. Download/
streaming continuity is defined in Question no. 17. In case of partial
download/streaming the surfing/download charges shall be applicable.
Question 27. I have downloaded a song/video/wallpaper but I am not able
to find it in my mobile or it is not opening?
For any issue as such please contact BSNL Customer Care Center. The call
centre staff will help you with a solution for your issue in a minimum possible
time.
Download file association and download of file into device handsets can
sometime be saved to a folder which the user has previously moved his files to
or downloaded content into.
Question 28. What happens if I lose my phone or if I change my mobile
handset/device ?
You can start using the services as soon as you buy your new handset, new
SIM and your handset is configured for GPRS & ‘BSNL LiVE'.
Question 29. What are the charges for services at BSNL LiVE?
Whenever you want to buy/download any content the price will be displayed
informing you about the same before you buy. The surfing/download charges
for the content will be separate and as per your data plan.
CONTENT PRICE
MOVIES OF ALL GENRES (FULL LENGTH) Rs. 40 PER MOVIE
SONGS DOWNLOAD (FULL TRACK MUSIC) Rs. 15 PER SONG
GAMES (SINGLE PLAYER AND BRANDED
MULTIPLAYER)
BASIC – Rs.35 PER DOWNLOAD
PREMIUM – Rs. 50 PER DOWNLOAD
BRANDED / MULTIPLAYER – RS. 100 PER
DOWNLOAD
WALL PAPERS & SCREENSAVERS Rs. 10
HELLO TV (LiVE TV) Rs. 10 PER DAY PER CHANNEL
Rs. 20 PER WEEK PER CHANNEL
Rs. 30 PER MONTH PER BASIC CHANNEL
Rs. 50PER MONTH PER PREMIUM CHANNEL
Rs. 149 PER MONTH – BOUQUET/COMBO PACK
OF 30 CHANNELS
MOVIE STREAMING BUNDLE Rs. 99 FOR BUNDLE OF 3 MOVIES
RINGTONES
A. POLYTONE Rs. 10 PER TONE
B. TRUETONE Rs. 15 PER TONE
COMICS Rs. 10 per day
VIDEO ON DEMAND Rs. 20 PER CLIP /
MOVIE BASED ZONE
A. FILM BUNDLE
(a) PREMIUM Rs. 99
(b) REGULAR Rs. 49
B. ALBUM BUNDLE ( FULL ALBUM
DOWNLOAD)
Rs. 75
SUPER SAVER PACK -DISCOUNT ZONE
A. TOP 5 SONGS Rs. 20 FOR BUNDLE OF TOP 5 SONGS
B. BOLLYWOOD VIDEO Rs. 5/10 PER CLIP
C. SINGLE MOVIE Rs. 25 PER MOVIE
Question 30. Are there any charges for surfing on BSNL LiVE?
Yes, the data surfing/download charges will be applicable as per your
subscribed data plan.
Question 31. Can I use BSNL LiVE while on roaming?
Yes you can use ‘BSNL LiVE' while on roaming as long as you have an access to
a 3G or a GPRS network without any change in the gprs/3G settings
Question 32. How can I unsubscribe any or all of the services using ‘BSNL
LiVE'?
You can view your subscriptions through ‘MyPage' option on ‘BSNL LiVE'. To
unsubscribe any Value Added Service you will have to click on the individual
subscribed service and choose the ‘unsubscribe' option. However it is
recommended that you benefit from the pack till the validity of the
subscription ends as the subscription will not automatically renew unless you
purchase a new pack again.
Question 33. Is it a must to have 3G connection to avail the services
mentioned above?
3G Connection is advisable to experience Video on Demand, Movie streaming,
Full track song download and multiplayer games as 3G will help in better
browsing and better user experience. So why wait? Migrate to 3G to now and
experience the thrill.
Question 34. Will I face any problem of settings in case I want to go for any
of the services?
There are no settings required for these services except Hello TV where you
need ‘bsnlstream’ setting You just need to subscribe to GPRS/3G Service and
ensure appropriate GPRS/3G settings are on your handset. .( Detailed steps
given in FAQ no.12.)
Question 35. What are the handsets supported by BSNL LiVE Services?
The handset should be capable of accessing WAP/GPRS enabled services. For
videos, the handset should support video protocols like RTP and have an
inbuilt real player.
Some of the services (videos/ Games etc.) will not be visible to you if your
handset is not capable of supporting these services. Only those services which
are supported by your handset will be visible to you from ‘BSNL LiVE'.
Question 36. What are the services suitable and recommended to me if I am
a 2G subscriber?
You may use services like Hello TV & movies however the streaming speed
may not be good and services which are not video intensive like ring tones,
wall papers, simple games, etc are very good for 2g subscribers.
Question 37. What is the difference between BSNL LiVE and SAFARI/GALAXY
portals of BSNL?
While the SAFARI/GALAXY portal provides only the content suitable for 2G /
2.5G subscribers viz. ring tones, wall paper, simple games etc. ‘BSNL LiVE' will
provide additional contents suitable for 3G subscribers viz. more than 50 Live
TV channels streaming , Movies, Video on demand, Video streaming,
Multiplayer Games, Full track music downloads etc.
Question 38. How do I reach BSNL Customer care?
You can reach BSNL Customer care at
Zone Toll Free Other
North 1800-180-1503 094160-24-365
East 1800-180-1503 094340-24-365
West 1800-180-1503 094220-24-365
South 1800-180-1503 094000-24-365
BSNL Annual Plan 1699 Annual Plan 2099
Annual Plan 1699
Enjoy Unlimited Data (4.21 GB/Day) + Unlimited Voice + Unlimited SMS (100/Day) for 1 Year
Annual Plan 2099
Enjoy Unlimited Data (6.21 GB/Day) + Unlimited Voice + Unlimited SMS (100/Day) for 1 Year
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