WEB SELF CARE PORTAL
A new WEB SELF CARE is developed for our valued Prepaid customers, which is more user friendly and enables the customers to select the plans, STVs etc., by browsing into the pop-up menus with ease.
The URL address is : http://www.bsnlszprepaid.com
The amount deducted from cash balance in main account, amount deducted towards activation of STVs/Plan Change is exclusive of ST. This will help the customer to save money. This portal is also having a link to BSNL ITPC Portal with banking gateway. If the customer is not having sufficient cash balance in his account, he can use this link to top-up his prepaid account.
Procedure
go to
http://www.bsnlszprepaid.com
Enter you Mobile Number and click on GET OTP
OTP will be sent to your mobile
enter the OTP
then following page opens
Where three tabs are provided
click on Account
click on IVR Language
select the laguage