BSNL Procedure for JAI JAWAN Plan, “RAKSHAK” plan

Procedure for JAI JAWAN Plan implementation
1. The prepaid Jai Jawan plan is to be offered through BSNL CSC only subject to verification of the credential. The personnel may be asked to produce copy of the Identity card to verify the genuineness
of the customer.
2. Only specially configured SIMs allotted for JAI JAWAN plan should be provided with the plan. Plan
Voucher of Rs. 102/- is applicable for these SIMs through CSC only.
3. The scheme of 20 min. free Voice call to two BSNL Mobile/Fixed/WLL numbers any where in the
country while in Home LSA or National Roaming (BSNL Network) can directly be provided to the
customers through CAF Entry in “Sancharsoft” at all SSAs . The Mobile number will be
provided Jai Jawan Plan within next two working days from the issue of the connection. To avail 20
min/day free call facility, Jai Jawan STV should be used.
4. Customers of Jai Jawan plan can also avail reduced call rate facility. The procedure to avail the facility
is same as that given under normal prepaid plans.

Special postpaid “RAKSHAK” plan for All Paramilitary Force & All Armed Force Personnel

RAKSHAK special postpaid plan is applicable only for serving Jawans of “All Paramilitary Forces”
[ Border Security Force (BSF),Central Industrial Security Force (CISF), Central Reserve Police Force (CRPF), Indo Tibetan Border Police (ITBP), National Security Guard (NSG), Sashastra Seema Bal (SSB) and Assam Rifles] and “All Armed Forces” [Indian Army, Indian Navy, Indian Air Force, Coast Guard, BRO etc.] & Railway Protection Force (RPF) personnel. The plan is applicable only for Central Armed forces and not for State Armed Forces.
S.No. Particulars Charges
1 Activation charges for both numbers Free
2 Security deposit for Local & STD Facilities Nil
3 Total Fixed Monthly Charges for both numbers in Rs. 299
4 Freebies per month for each number As per plan 99
a) Local voice calls (On-net) 75 Min
b) STD Voice calls (On-net) 75 Min
c) Local/National SMS 100 SMS
5 Local/STD voice calls between these two numbers shall be free to the
extent of 30 Min/day (limit combined for both the numbers). Beyond
this limit, the call rates applicable between these two numbers
6 Local/STD voice calls to Any Network (Rs./Min) 0.49
7 O/G voice call (Local/STD) while National roaming (Rs./Min) 0.49
8 I/C voice call for main number while roaming in BSNL Network Free
9 Local/National SMS Charges (Rs./SMS) 0.49
10 Local/National SMS Charges while in National roaming (Rs./SMS) 0.49
11 All other charges not covered above Plan-99
12 Applicability 2G & 3G
Service Tax as applicable will be charged extra.

i. Under this plan, two Normal SIMs [Main SIM & Home SIM] will be issued/activated from the same CSC
of the circle and bill payments can be made in the home circle. Both the 2G SIM are to be provided free
of charge. In case of specific request from customer for USIM, Rs. 59 will be charged for USIM.
ii. FMC of Rs. 299 is the total fixed monthly charges for two postpaid connections. All tariffs applicable for
main number, except incoming call while roaming, will be the same for home number.
iii. Armed force personnel using BSNL connection and Port-in customers will also be allowed to activate
the special plan subject to verification of credential.
iv. The credential of the Paramilitary or Armed Force personnel is to be verified before activating the plans
by taking a photocopy of his Identity Card issued duly attested by his controlling officer. In case
photocopy of Identity card cannot be submitted, then the officer in-charge should certify the
official and attest the photograph. A self certificate indicating that no other connection is active in his
name under this special plan anywhere in India is also to be taken.
v. The above special plan is allowed for activation through BSNL CSCs only.

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