GPRS has to be activated on the subscriber’s BSNL SIM.
|
2. The subscriber will click /go to the link : http://pb.bsnl.onmobile.com/
|
3. The subscriber will be informed that he is charged Rs 30/month for this service.
|
4. The subscriber will download the client binary on to his mobile phone.
|
5. The subscriber will access the downloaded application.
|
6. The subscriber will be given the following options for backup,
|
a. Backup – he can take back up of contacts, tasks, photos, events etc.
|
b. Schedule – He can schedule the backup tasks on daily, weekly or Monthly
|
c. Restore – If you want to restore your backup back to the mobile phone.
|
7. The subscriber can choose any of the above option & start accessing.
|
8. The subscription fee for this is Rs 30/month.
|
PHONE BACK Up THROUGH SMS (58989):
| 1. To activate this service, the subscriber will sms <SUB> to 58989 ----- to subscribe for the Phone backup service |
| 2. The subscriber will receive an MT sms informing him that he has been charged Rs 30/month. |
| 3. The phone back up subscriber can start backing up contacts by smsing <ADD> <NAME> <NUMBER> to 58989 (e.g.: ADD Rishit 9820244242, Jayeesh 9423011316) RESULT: The contacts will be added on to the phone backup server and displayed on WEB. |
| 4. If the subscriber wants to restore a single contact, he should sms <GET> <NAME> to 58989 (eg: Suppose the subscriber have deleted contact name “Jayeesh” from handset and this contact was already backed up on server then perform: GET Jayeesh) RESULT: The contact should be restored on handset. |
| 5. If the subscriber wants to restore all the contact, he will sms <RESTORE> <NAME> to 58989 (eg: Suppose a Subscriber has lost his handset & has bought a new phone with the same SIM number) RESULT: The contact should be restored on to the handset. |
| 6. If the subscriber wanted to deactivate this service he can sms<UNSUB> to 58989. He will get deactivated immediately. |
| 7. If the subscriber wants to delete a contact from the phone backup server he will sms <DELETE> <NAME> to 58989 |
| 8. The subscription fee for this is Rs 30/month. |
1. A subscriber can activate the phone backup service through SMS or WAP.
|
2. He will be sent a user name & password.
3. The phone backup subscriber can access a WEB link using the same user name and password.
|
1. What is Mobile Phone Backup?
Mobile Phone Backup is a service that safeguards
all data of your mobile phone including Contacts, Calendar, SMS, Photos, Videos
and Music. The Mobile Phone Backup service copies your mobile phone’s data in a
secure manner to Operators secure Mobile Phone Backup system, and also enables
you to restore the saved data on your phone (New / Existing) whenever you
change your phone or in case you lose the data accidentally.
2. What are the features available on Mobile Phone
Backup service?
Mobile Phone Backup service enables you to:
· Easily & quickly backup all your mobile
data
· View, manage and edit all your data through
secure internet website
· Copy/Restore all your saved/backed-up data to
your phone (New or Existing)
3. What all kind of data that can be saved using
Mobile Phone Backup service?
You can save the following categories of data
depending on your phone model:
· Contacts List
· Photos
· Videos
· Music
· Events & Tasks
· SMS
4. Can I use Mobile Phone Backup service from any
connection, be it pre-paid or post-paid?
Yes you can use Mobile Phone Backup service from
your pre-paid as well as your post-paid connection.
5. What are the subscription charges?
The charges are Rs.30 per month, on 30 day renewable basis.
6. Can I use any phone handset to save/backup my
data?
Yes you can use any mobile phone to save/backup
your data. Your phone handset model will be categorized in either of the
following two categories:
· GPRS capability phones - If you have GPRS phones
you can save all your Contacts List, SMS, Photos, Videos and Music. You will
use Rich client (Backup Option) or Native SyncML (Synchronize) options
for using the Mobile Phone Backup service. (For details, refer to FAQ No. 7)
· Non-GPRS phones – If your phone is a Non-GPRS
phone model then you can save your Contacts List only. You will have to
save/backup and restore phone data using SMS. (For details, proceed to FAQ No.
25)
7. What is GPRS?
GPRS stands for General Packet Radio Service. It
is an enhancement to the GSM mobile communications system, which allows
internet browsing on a mobile phone as well as connecting to data services.
8. If my mobile phone has GPRS capability how do I
get GPRS activated on my mobile phone?
Call the Customer Care to get GPRS activated.
Customer care will provide you the steps to activate the GPRS. Once GPRS
is activated, please select operator specific access point as the default
access point.
9. How can I register to Mobile Phone Backup
service using my GPRS capability phone?
To start, ensure that you have GPRS enabled on
your phone. Once GPRS is activated by following steps given in FAQ No. 9, you
can register to the Mobile Phone Backup service by any one of the following 2
methods:
1. Send SMS ‘SUB’ to short-code 58989 (Toll-free). (For details,
proceed to FAQ No. 11)
2. Open your mobile phone’s web browser, type Mobile Phone Backup WAP
link http://pb.bsnl.onmobile.com/bsnlwap and
access the WAP Portal. (For details, proceed to FAQ No. 12)
10. How do I download and install the Mobile Phone
Backup application on my GPRS phone?
Once you receive the SMS confirming your
registration, you will receive an SMS containing a link. Then follow these
steps:
1. Open the SMS and select / click on the link in the SMS.
2. This will redirect you to the WAP page where you need to accept
Terms and Conditions and download the application.
3. The phone will prompt you to ‘install’ the application on your
mobile phone
4. You need to select ‘Yes’ to install the application on your mobile
phone
5. Once installed, Mobile Phone Backup icon will appear in your
'Phone Menu' or 'Games Folder' or 'Application Folder' depending on your phone
model
6. You will receive a SMS with a link having complete instructions to
setup the Phone Backup service settings. (For details, refer to FAQ No. 15
& FAQ No. 19)
7. You will also receive a SMS with the Internet URL link of your
Phone Backup account, the Account User ID, which is your phone number in
91xxxxxxxxxx format and the password for Web-login. (For details, refer to FAQ
No. 31)
11. How do I download and
install the Mobile Phone Backup application by directly accessing the WAP
Portal from my GPRS phone?
If you have directly accessed the WAP Portal by
typing http://pb.bsnl.onmobile.com/bsnlwap on
your phone’s web browser, then you will be prompted to download the application
directly on to your mobile phone and installation will happen automatically. Once
installed, Phone Backup icon will appear in your 'Phone Menu' or 'Games
Folder' or 'Application Folder' depending on your phone model.
12. Will the Mobile Phone Backup application be
downloaded on all GPRS phones?
No, all GPRS enabled phones do not support
auto-download of the Mobile Phone Backup application. Only if it is a JAVA or
Symbian phone handset, the Phone Backup application will be directly downloaded
to your mobile phone. To know what type is your handset call customer care
xxx(Toll-free)
If your phone is a JAVA or Symbian phone handset then please
proceed to FAQ No. 14.
In case your phone is not a JAVA or Symbian
phone handset, then you will be sent appropriate SMS with settings for using
the mobile phone’s inbuilt SyncML (Synchronize) option to connect to Phone
Backup service. (For details, refer to FAQ No.19)
13. How do I launch Mobile Phone Backup application
on my GPRS (JAVA & Symbian) phone?
Open the folder in which the Mobile Phone Backup
application has been saved and click on the Phone Backup icon to launch it.
Once launched the Mobile Phone Backup shows a home screen with options like
Backup, Schedule, Restore and Settings.
14. Are there any other settings that I need to
change before using Mobile Phone Backup from my GPRS (JAVA or Symbian) phone?
Yes, you have to ensure that following settings
are done for JAVA or Symbian phone handsets as case may be, before attempting
to use Mobile Phone Backup service. To know what is your mobile handset type
(JAVA or Symbian) call customer care.
· For JAVA phones change settings in
below-mentioned to ‘Always Allowed’:
a. Phone Backup > Options > App. Access >Communication >
Network Access
b. Phone Backup > Options > App. Access >Communication >
Connectivity
c. Phone Backup > Options > App. Access >Auto-start
d. Phone Backup > Options > App. Access > Data Access >
Add and edit data
e. Phone Backup > Options > App. Access > Data Access >
Read user data
·
For Symbian phones
change settings as below:
a. Phone Backup > Settings > Connection >
Select the Access Point as <Operator Specific
Access point>
15. How do I save/backup my mobile phone’s data
using my GPRS (JAVA or Symbian) phone?
Once you have done the settings mentioned in FAQ
No. 15 as per JAVA or Symbian phone type, and then click on Backup. On the
screen you will get option of selecting the data to save/backup. You will see
Contacts, Events, Tasks, Photos, Videos and Music.
You can select the data type that you want to
save/backup and click backup to initiate backup process. The application will
show you when the selected data has been successfully and securely
saved/backed-up on to the Mobile Phone Backup web-server.
For Java Phones:
16. How can I restore my data from Mobile Phone
Backup Web-server using my GPRS (JAVA or Symbian) phone?
You can click on the Phone Backup icon to launch
the application as explained in FAQ No. 14. On the screen you will see options
of Backup, Schedule, Restore and Settings.
Then click on Restore function on the screen. On
the screen you will get option to select which data to restore on to your
phone. You will see Contacts, Events, Tasks, Photos, Videos and Music etc
depending on the phone model. You can select the data type that you want to
restore and click restore to initiate restore process.
The application will prompt you to enter your
Password <The password that you use to login to web interface. The
application will show you when the selected data has been successfully and
securely restored on to your mobile phone.
17. Can I schedule automatic backup of my GPRS (JAVA
or Symbian) phone’s data?
Yes you surely can. You can click on the Phone
Backup icon to launch the application as explained in FAQ No. 14. On the screen
you will see options of Backup, Schedule, Restore and Settings.
The Schedule option when clicked will show you
options of Daily, Weekly, Monthly and keeping the schedule option as ‘OFF’. You
can select desired timing and also the desired content that you want to
save/backup during the scheduled time. (By default the Schedule option is kept
as ‘OFF’ i.e. feature is disabled)
18. How will I use a GPRS phone supporting SyncML
option to launch the Mobile Phone Backup service?
Please give step-by-step process of receiving
settings, what happens in case of Manual settings some representative
screenshots for same
When the user clicks on the wap link (operator
specific link), it displays the WAP page with the option to send the sync
settings to that user. User gets a message with username and password, another
message with the link of Phone Backup instruction page. And then an SMS with
sync settings which it needs to save into the mobile phone. A new sync profile
with Phone Backup is created. Now the user needs to go to options and select
Synchronize. This starts the synchronization between the phone and backup
server.
In few of the handsets automatic sync settings
are not saved. For that we need to create the sync profile manually. When a
user select a Motorola V3i on web. The message displayed on the web page is
This phone doesn’t support automatic setup. The next step will
walk you through what to do to configure it manually.
Click on the button below to go to the next step.
On the next page, user will get settings of how
to create manual sync profile
How to sync from your
phone
· 1.Go to the main screen.
· 2.Select Applications, press Options and Open.
· 3.Select Phone Backup, press Options and Open to
start the application.
· 4.Press Ok to pass the welcome message.
· 5.Press Yes to agree the Phone Backup Terms &
Conditions.
· 6.Check your settings: select Settings in the Options Menu.
In the Account section, enter your Phone Backup login and password, if not already done.
In the Connection section, enter http://PB.BSNL.onmobile.com/bsnlsync/s, if not already done.
In the Account section, enter your Phone Backup login and password, if not already done.
In the Connection section, enter http://PB.BSNL.onmobile.com/bsnlsync/s, if not already done.
· 7.Press Backup now to start your backup.
· 8.Select which data you would like to backup and press OK.
Nokia 6630
19. How will I save/backup my phone data using a
GPRS (SyncML) phone?
After creating or saving sync profile go to
options and select synchronize. This will start synchronization between mobile
and phone backup server. The process checks the difference between the phone
data and the server data and synchronizes the unavailable data. Through
Synchronization backup and restore completes in a single process.
20. How will I restore data from the Mobile Phone
Backup Web-server using a GPRS (SyncML) phone?
In GPRS (SyncML) phone while synchronization
backup and restore completes in a single process. It means both the data will
get available at both the server and phone ends.
21. How can I schedule an automatic backup from my
GPRS (SyncML) phone?
In GPRS (SyncML) process scheduling is not
possible as it is not supported by any phone.
22. What if my GPRS connectivity breaks at any
point while doing Backup or Restore functions?
If the GPRS connectivity breaks at anytime
during backup or restore functions then appropriate error message of ‘Network
Connection Failed’ will be shown and you will be prompted to ‘Try again’.
In case you exited Phone Backup application
without retrying, then the next time that you click on the Phone Backup
application, it will automatically show you a message asking you to either
resume the earlier transaction or do it later or suspend the transaction
permanently. Based on your choice the application will proceed.
23. What if I receive a call or SMS while doing
backup or restore functions?
If you receive a call or SMS while doing backup
or restore functions the backup/restore process is kept on hold temporarily and
resumes as soon as the call is completed. However if the call takes too long to
complete then an error message ‘Network Connection Failed’ is displayed and you
will be prompted to ‘Try again’. Remaining steps are same as given above in FAQ
No. 22.
24. Can I use the Mobile Phone Backup service if I
do not have a GPRS capability Phone?
Yes you can use Mobile Phone Backup Service even
if your phone does not support GPRS capability.
You can use SMS as the mode of connecting to the
Mobile Phone Backup Web-server to do save/backup and restore of your phone’s
data.
25. How can I subscribe to the Mobile Phone Backup
service if I do not have a GPRS capability Phone?
You can subscribe to the Mobile Phone Backup
service by sending a SMS with keyword, ‘SUB to short-code 58989(Toll-free)
26. What happens after you get subscribed?
Once you receive the SMS confirming your
subscription, you will receive two more messages.
1st SMS has the Internet URL
link of your Phone Backup account, the Account User ID, which by default is
your phone number in 91xxxxxxxxxx format and the password for web-login. (For
details, refer to FAQ No. 31)
2nd SMS will have details
(Keyword/SMS Text Syntax) of how to save your Phone contacts using SMS as mode
of communication.
27. How will I save/backup my phone’s data using
SMS?
You can use following two methods to save/backup
your phone contacts to the Mobile Phone Backup Web-server:
1. Send your contacts as Business Cards to short-code 58989
(Toll-free)
2. You can send SMS in format ‘ADD Name1 Phone1, Name2 Phone2,…’ to
short-code 58989 (Toll-free)
28. How can the user restore the data to his phone?
You can use following two methods to restore the
saved/backed-up data to your phone:
1. You can restore all the backed up data on to your phone by sending
SMS with keyword ‘RESTORE’ to short-code 58989 (Toll-free)
2. Individual contacts can be restored by sending SMS with keyword
‘GET Name1, Name2,…’ to short-code 58989 (Toll-free)
29. Can I view the data which I saved/backed-up
using either my GPRS or non-GPRS phone on to the Mobile Phone Backup
Web-server?
Yes, you can access and manage your Mobile Phone
Backup service account using your web login details which you have received via
SMS.
30. What will be my Mobile Phone Backup account’s
Web-login User ID and Password?
Your phone backup Account User ID will by
default be your phone number in 91xxxxxxxxxx format while the initial password
is auto-generated by the Mobile Phone Backup Web-server and sent as SMS to you.
31. How do I change my Phone backup account
password?
Whenever you first log-on to your Mobile Phone
Backup account from the internet, this internet account will force you to
change the password. You can also change your password after logging into the
web account from ‘Your account’ tab.
32. What if I forget the password to my Mobile Phone
Backup Web-server account?
You can retrieve the password from web interface
using forgot password option. The password will be sent by SMS to your mobile
phone.
33. Why can’t I save/backup or restore after
changing my password on Phone Backup Web-server account?
You can’t use any function of the Mobile Phone
Backup service after you have changed your password from the Web-login of the
Phone backup account, unless you change the password on your phone also.
So please ensure that the password must be
changed in both the locations, i.e. Web-account as well as on the mobile phone
itself.
34. What features are available on the Mobile Phone
Backup web-server account?
This will make available your data over the web
and you can access or use it when your mobile phone is not available with you.
You can completely manage your saved/backed-up data using the phone backup
internet account. You can add, delete, edit/modify following:
· Contacts
· Events & Tasks
· Photos
· Videos
· SMS
Once these changes are made then you can restore
or sync your phone and you will get the updated data from the Mobile Phone
Backup service. Even with Web login user can able to send sync settings
for their mobile phone.
35. What happens if I lose my phone or if I change
my mobile handset/device?
If you lose your phone do not panic, simply
perform a Change Handset/Device action as given below. Similarly in case you
buy a new handset/change handset but are using your old SIM (Old Mobile No.),
follow the registration and download procedure as mentioned in FAQ No. 10 or
FAQ No. 26 as per the GPRS capability of the new mobile handset/device.
When you send SMS with keyword ‘BACKUP’ to
short-code(Toll-free) you will receive a ‘Welcome Back’ message with requisite
settings.
You can also change your mobile handset/device
using the Phone Backup web account.
36. How can I unsubscribe and deactivate the Mobile
Phone Backup service?
You can unsubscribe/deactivate the Mobile Phone
Backup service by:
1. Sending a SMS with keyword ‘UNSUB’ to short-code (Toll-free) and
then sending a confirmation keyword Yes to short-code after being asked to do
so.
2. You can call the Customer Care at xxx and get the service
deactivated.
37. What are the handsets which support the Mobile
Phone Backup GPRS client?
Rich Client
|
Manufacturer
|
Model
|
|
HTC
|
MTeoR
|
|
HTC
|
S310
(HTC Oxygen)
|
|
HTC
|
S620
(HTC Excalibur 100)
|
|
HTC
|
S710
(HTC Vox)
|
|
HTC
|
Tornado
|
|
HTC
|
Typhoon
|
|
HTC
|
TyTN
|
|
HTC
iMAte
|
SP5M
(HTC Tornado)
|
|
HTC
ORANGE
|
SPV
C100 (HTC Oxygen)
|
|
HTC
ORANGE
|
SPV C600 (HTC Tornado, HTC Faraday)
|
|
HTC
ORANGE
|
SPV
C700 (HTC Breeze 160)
|
|
HTC
ORANGE
|
SPV
M3000 (HTC Wizard 200)
|
|
HTC
ORANGE
|
SPV
M3100 (HTC Hermes 100)
|
|
HTC
QTEK
|
8310
(HTC Tornado)
|
|
HTC
QTEK
|
8500
|
|
HTC
T-MOBILE
|
Dash
(HTC Excalibur 160)
|
|
HTC
T-MOBILE
|
Wing
(HTC Atlas)
|
|
HTC
VODAFONE
|
v1240
(HTC Tornado Noble)
|
|
HTC
VODAFONE
|
VDA II (HTC Tornado Noble)
|
|
Motorola
|
MPx220
|
|
Nokia
|
2865i
|
|
Nokia
|
3155
|
|
Nokia
|
3155i
|
|
Nokia
|
3230
|
|
Nokia
|
5200
|
|
Nokia
|
5300
|
|
Nokia
|
6060
|
|
Nokia
|
6085
|
|
Nokia
|
6101
|
|
Nokia
|
6102
|
|
Nokia
|
6102i
|
|
Nokia
|
6103
|
|
Nokia
|
6111
|
|
Nokia
|
6125
|
|
Nokia
|
6131
|
|
Nokia
|
6133
|
|
Nokia
|
6136
|
|
Nokia
|
6151
|
|
Nokia
|
6155
|
|
Nokia
|
6155i
|
|
Nokia
|
6230i
|
|
Nokia
|
6233
|
|
Nokia
|
6234
|
|
Nokia
|
6235
|
|
Nokia
|
6235i
|
|
Nokia
|
6255
|
|
Nokia
|
6260
|
|
Nokia
|
6270
|
|
Nokia
|
6275i
|
|
Nokia
|
6280
|
|
Nokia
|
6288
|
|
Nokia
|
6300
|
|
Nokia
|
6600
|
|
Nokia
|
6620
|
|
Nokia
|
6630
|
|
Nokia
|
6670
|
|
Nokia
|
6680
|
|
Nokia
|
6681
|
|
Nokia
|
6682
|
|
Nokia
|
6822
|
|
Nokia
|
7360
|
|
Nokia
|
7370
|
|
Nokia
|
7373
|
|
Nokia
|
7390
|
|
Nokia
|
7610
|
|
Nokia
|
8800
|
|
Nokia
|
E50
|
|
Nokia
|
E60
|
|
Nokia
|
E61
|
|
Nokia
|
E61i
|
|
Nokia
|
E62
|
|
Nokia
|
E65
|
|
Nokia
|
E70
|
|
Nokia
|
E90
|
|
Nokia
|
N70
|
|
Nokia
|
N71
|
|
Nokia
|
N72
|
|
Nokia
|
N73
|
|
Nokia
|
N75
|
|
Nokia
|
N76
|
|
Nokia
|
N77
|
|
Nokia
|
N80
|
|
Nokia
|
N90
|
|
Nokia
|
N91
|
|
Nokia
|
N92
|
|
Nokia
|
N93
|
|
Nokia
|
N93i
|
|
Nokia
|
N95
|
|
Sony
Ericsson
|
K310
/ K310i / K310a / K310c
|
|
Sony
Ericsson
|
K320
/ K320i
|
|
Sony
Ericsson
|
K510
/ K510i / K510a / K510c
|
|
Sony
Ericsson
|
K550
/ K550i / K550a / K550c
|
|
Sony
Ericsson
|
K600
/ K600i / K608i
|
|
Sony
Ericsson
|
K610
/ K610i / K610c / K618i
|
|
Sony
Ericsson
|
K750
/ K750i / K750c / D750i
|
|
Sony
Ericsson
|
K790
/ K790i / K790c / K790a
|
|
Sony
Ericsson
|
K800
/ K800i / K800c
|
|
Sony
Ericsson
|
K810
/ K810i
|
|
Sony
Ericsson
|
S600
/ S600i
|
|
Sony
Ericsson
|
V600
/ V600i
|
|
Sony
Ericsson
|
W200
/ W200i
|
|
Sony
Ericsson
|
W300
/ W300i / W300c
|
|
Sony
Ericsson
|
W550
/ W550i / W550c
|
|
Sony
Ericsson
|
W600
/ W600i
|
|
Sony
Ericsson
|
W700
/ W700i / W700c
|
|
Sony
Ericsson
|
W710
/ W710i / W710c
|
|
Sony
Ericsson
|
W800
/ W800i / W800c
|
|
Sony
Ericsson
|
W810
/ W810i / W810c / W810a
|
|
Sony
Ericsson
|
W850
/ W850i
|
|
Sony
Ericsson
|
W880
/ W880i
|
|
Sony
Ericsson
|
W900
/ W900i
|
|
Sony
Ericsson
|
Z300
/ Z300i / Z300a
|
|
Sony
Ericsson
|
Z310
/ Z310i / Z310a
|
|
Sony
Ericsson
|
Z520
/ Z520i / Z520c / Z520a
|
|
Sony
Ericsson
|
Z525
/ Z525a
|
|
Sony
Ericsson
|
Z530
/ Z530i / Z530c
|
|
Sony
Ericsson
|
Z550
/ Z550i / Z550c
|
|
Sony
Ericsson
|
Z610
/ Z610i
|
|
Sony
Ericsson
|
Z710
/ Z710i / Z710c
|
SyncML
|
Manufacturer
|
Model
|
|
Ericsson
|
T68
|
|
Motorola
|
E1
MOTOROKR
|
|
Motorola
|
K1
MOTOKRZR
|
|
Motorola
|
L6
MOTOSLVR
|
|
Motorola
|
L7
MOTOSLVR
|
|
Motorola
|
U9
|
|
Motorola
|
V3
MOTORAZR
|
|
Motorola
|
V360
|
|
Motorola
|
V3i
MOTORAZR
|
|
Motorola
|
V3x
MOTORAZR
|
|
Motorola
|
V3xx
MOTORAZR
|
|
Motorola
|
V500
|
|
Motorola
|
V600
|
|
Motorola
|
V635
|
|
Motorola
|
Z3
MOTORIZR
|
|
Nokia
|
3220
|
|
Nokia
|
3230
|
|
Nokia
|
3250
|
|
Nokia
|
3300
|
|
Nokia
|
3595
|
|
Nokia
|
3600
|
|
Nokia
|
3620
|
|
Nokia
|
3650
|
|
Nokia
|
3660
|
|
Nokia
|
5140
|
|
Nokia
|
5200
|
|
Nokia
|
5300
|
|
Nokia
|
6010
|
|
Nokia
|
6020
|
|
Nokia
|
6021
|
|
Nokia
|
6080
|
|
Nokia
|
6085
|
|
Nokia
|
6086
|
|
Nokia
|
6101
|
|
Nokia
|
6102
|
|
Nokia
|
6102i
|
|
Nokia
|
6103
|
|
Nokia
|
6108
|
|
Nokia
|
6111
|
|
Nokia
|
6131
|
|
Nokia
|
6133
|
|
Nokia
|
6136
|
|
Nokia
|
6151
|
|
Nokia
|
6170
|
|
Nokia
|
6200
|
|
Nokia
|
6220
|
|
Nokia
|
6230
|
|
Nokia
|
6230i
|
|
Nokia
|
6233
|
|
Nokia
|
6234
|
|
Nokia
|
6260
|
|
Nokia
|
6270
|
|
Nokia
|
6275i
|
|
Nokia
|
6280
|
|
Nokia
|
6288
|
|
Nokia
|
6300
|
|
Nokia
|
6600
|
|
Nokia
|
6610i
|
|
Nokia
|
6620
|
|
Nokia
|
6630
|
|
Nokia
|
6670
|
|
Nokia
|
6680
|
|
Nokia
|
6681
|
|
Nokia
|
6682
|
|
Nokia
|
6800
|
|
Nokia
|
6810
|
|
Nokia
|
6820
|
|
Nokia
|
6822
|
|
Nokia
|
7250
|
|
Nokia
|
7250i
|
|
Nokia
|
7280
|
|
Nokia
|
7360
|
|
Nokia
|
7370
|
|
Nokia
|
7373
|
|
Nokia
|
9210
|
|
Nokia
|
9300
/ 9300i
|
|
Nokia
|
9500
|
|
Nokia
|
E50
|
|
Nokia
|
E61
|
|
Nokia
|
E70
|
|
Nokia
|
N70
|
|
Nokia
|
N71
|
|
Nokia
|
N72
|
|
Nokia
|
N73
|
|
Nokia
|
N75
|
|
Nokia
|
N76
|
|
Nokia
|
N80
|
|
Nokia
|
N90
|
|
Nokia
|
N91
|
|
Nokia
|
N93
|
|
Nokia
|
N93i
|
|
Nokia
|
N95
|
|
Nokia
|
N-Gage & N-Gage QD
|
|
Panasonic
|
VS3
|
|
Panasonic
|
X70
|
|
Panasonic
|
X701
|
|
Samsung
|
SGH-T219
|
|
Samsung
|
SGH-T409
|
|
Samsung
|
SGH-T419
|
|
Samsung
|
SGH-T429
|
|
Samsung
|
SGH-T519
|
|
Samsung
|
SGH-T539
|
|
Samsung
|
SGH-T619
|
|
Samsung
|
SGH-T629
|
|
Samsung
|
SGH-T649
|
|
Samsung
|
SGH-T729
|
|
Samsung
|
SGH-T739
|
|
Sanyo
|
S750
/ S750i
|
|
Siemens
|
C65
|
|
Siemens
|
CF62
|
|
Siemens
|
CX65
|
|
Siemens
|
M65
|
|
Siemens
|
S65
|
|
Sony
Ericsson
|
F500
/ F500i
|
|
Sony
Ericsson
|
K300
/ K300i / K300c / K300a
|
|
Sony
Ericsson
|
K310
/ K310i / K310a / K310c
|
|
Sony
Ericsson
|
K320
/ K320i
|
|
Sony
Ericsson
|
K500
/ K500i / K506c / K508i / K508c
|
|
Sony
Ericsson
|
K600
/ K600i / K608i
|
|
Sony
Ericsson
|
K610
/ K610i / K610c / K618i
|
|
Sony
Ericsson
|
K700
/ K700i / K700c
|
|
Sony
Ericsson
|
K750
/ K750i / K750c / D750i
|
|
Sony
Ericsson
|
K800
/ K800i / K800c
|
|
Sony
Ericsson
|
P800
|
|
Sony
Ericsson
|
P900
|
|
Sony
Ericsson
|
P910
/ P910i
|
|
Sony
Ericsson
|
S600
/ S600i
|
|
Sony
Ericsson
|
S700
/ S700i / S700c / S710a
|
|
Sony
Ericsson
|
S710a
|
|
Sony
Ericsson
|
T610
/ T610i
|
|
Sony
Ericsson
|
T616
|
|
Sony
Ericsson
|
T62u
|
|
Sony
Ericsson
|
T630
|
|
Sony
Ericsson
|
T637
|
|
Sony
Ericsson
|
T68i
|
|
Sony
Ericsson
|
T68ie
/ T68m
|
|
Sony
Ericsson
|
V600
/ V600i
|
|
Sony
Ericsson
|
V630
|
|
Sony
Ericsson
|
V800
/ V800i / Vodafone 802SE
|
|
Sony
Ericsson
|
W200
/ W200i
|
|
Sony
Ericsson
|
W300
/ W300i / W300c
|
|
Sony
Ericsson
|
W550
/ W550i / W550c
|
|
Sony
Ericsson
|
W600
/ W600i
|
|
Sony
Ericsson
|
W710
/ W710i / W710c
|
|
Sony
Ericsson
|
W800
/ W800i / W800c
|
|
Sony
Ericsson
|
W810
/ W810i / W810c / W810a
|
|
Sony
Ericsson
|
W850
/ W850i
|
|
Sony
Ericsson
|
W900
/ W900i
|
|
Sony
Ericsson
|
Z1010
|
|
Sony
Ericsson
|
Z500
/ Z500a
|
|
Sony
Ericsson
|
Z520
/ Z520i / Z520c / Z520a
|
|
Sony
Ericsson
|
Z600
|
|
Sony
Ericsson
|
Z610
/ Z610i
|
|
Sony
Ericsson
|
Z800
/ Z800i
|
38. I am unable to access the Mobile Phone Backup
service. What all settings should I check on the mobile handset?
The following service settings you need to
check:
1. GPRS (JAVA & Symbian) Rich Client Users:
·
Check the Subscription
Status, whether Active, or Deactivated
·
Check whether your GPRS
service, is working properly or not
·
Check for the Client
Settings
2. SyncML Users:
·
Check the Subscription
Status, whether Active, or Deactivated
·
Check whether your
phone’s GPRS service, is working properly or not.
·
Check for the Sync ML
Settings
3. Non-GPRS/ SMS Users:
· Check for your Subscription Status, whether
Active, or Deactivated
39. How is my subscription renewed?
When your subscription period of one month gets
over the Mobile Phone Backup system checks for the pre-paid balance in the your
Mobile Account and on receipt of subscription fee extends the subscription for
a period of one month.
If there are issues of insufficient balance in
your mobile’s pre-paid account then the system keeps trying for next three
days. During this period your Phone Backup account will be suspended. After
three days if subscription confirmation is not received by the Mobile Phone
Backup due to insufficient balance the service gets deactivated automatically.
In case you have a post-paid mobile connection,
then automatically on expiry of a month’s time after subscription date, the
Mobile Phone Backup service is renewed.
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