Moreover, on any later date if you want to convert your BSNL Mobile pre-paid scheme to post paid scheme it can be done without paying any additional activation charge. The unutilized balance amount will not be adjusted in the post-paid scheme. (this conversion facility is subject to technical feasibility)
A host of value added services are also available at very economical charges:
- Voice Mail Service
- Short Message Service (SMS)
- Roaming
- Call Forwarding(within same Service Area)
- Call Conferencing
- Call Waiting and Call holding facility
- Wireless Application Protocol(WAP): Surf WAP enabled websites on Internet using this service.
- Unified Messaging Services: Integrate your Mobile phone with the Internet and access your e-mails, faxes, voice mail etc on your mobile phone. To avail this service you can got to www.bsnlums.com.
Voice Mail Service
Though you may miss a call,you will never miss what the caller has to say with CellOne Voicemail.It's truly mobile voice mail.
CellOne Voice Mail Service ensures that the customers never miss their calls even when their phone is busy,switched off,out of coverage, or the customer is simply too busy to take the call.In such cases,CellOne VMS greets the caller and records a message from the caller,which the customer can retrieve later at his convenience from anywhere in the world. This is available to all our post-paid customers.
It's like having your very own ,mobile personal secretary and answering machine who listens to your incoming calls,greets the caller and stores the messages left by the caller so that you can listen and call them back later.
Isn't your life real cool and easy!
GETTING STARTED
In the beginning, when you want to start using your Voice Mail Service, you have to first activate your personal Voice Mail box by defining the conditions for diverting the calls.first go from MENU to the CALL DIVERT feature. You need to refer to your handset manual as the process differs from the handset to handset. Your handset will show you the four different conditions under which you can divert your calls. You can choose any one of them.
- PHONE BUSY ( whenever you receive acall on your mobile phone while attending another call, it will get diverted to your VMS )
- NO REPLY (if you can't or don't want to answer a call, it is automatically forwarded to your VMS after few seconds )
- NOT REACHABLE ( if you are not in the BSNL coverage area or if your handset is switched off, your call is diverted to your VMS.)
- UNCONDITIONAL ( in case you don't wish to be disturbed, you can direct all your calls to your VMS)
After selecting your option, you will be asked to enter a number. Press 91 94xxxabcde (where 94xxxabcde is your 10 digit mobile number). Once your chosen option is set , the calls will be diverted to your mailbox.
How to
Record you Greetings?
- Dial 17000
- The system will ask you to enter your password. Press 9 - 1 - 1 - 1 - 1 - 2 and you will be asked to record your greeting. End recording by pressing # key . Press 2 and speak out the new greeting .
How to Access your Voice Mail?
As soon as you receive a
voice mail , you will be alerted by an SMS on your cell phone. To access your
Voice Mail from your own BSNL Cellular phone , dial 17000. The system will ask
you to enter your password (the default password is 1234 but it is recommended
that you set your own secret password). Follw the prompts and start listening.
To access your voice mail from a land line phone , dial 9415017000.
Important
Tips...
-
Always keep a confidential password to ensure no one else can access your
mailbox.
-
Always record a personal greeting and modify it to suit your requirements.
For example ,if you are going out of town,leave this information as an outgoing
message in your mailbox.
-
Delete messages after listening to them,unless you want to retain them.
- Encourage people to leave a message in your mailbox by being prompt in returning their calls
Roaming
At CellOne, we believe you should be able to talk to whomever you want, whenever you want and wherever you want. That's why CellOne offers you Roaming services designed to meet your needs. We thus make sure that you are always just a phone call away from your near and dear ones . Your CellOne number shall remain the same wherever you are in Mumbai, Lucknow, London, Paris or anywhere else in the world.
Seamless Roaming
Since your number is the same wherever you go , the call will be forwarded to you . So no more missed calls . Further the caller does not require STD/ISD facilities to call you , if the call is being made from within the service area of your home network. All India roaming facility is available for both post and pre-paid mobile customers.
International Roaming
International roaming facility is available for CellOne subscribers for more than 300 networks across the globe. Call Conferencing
There are times when we have wished that we could speak to a group of people simultaneously . May be wanted to gossip with friends , or hold discussions with clients . Now you can have the privilege of a teleconference with upto 6 people , at the punch of a few buttons.
How to Talk Together
To make the first call Dial normally Then put the current caller on hold Press 2 OK.
Dial the Next Number
To get everybody talking together Press 3 OK To add another person to your conference Press 2 OK (new number) OK 3 OK.
Please Keep in Mind
Each call is charged for the time spent on 'hold' and in conference . The person initiating the conversation will be billed for calls at applicable airtime and fixed line charges . This service can be used only if you have activated call waiting . If someone wants to opt out of the conversation they simply have to disconnect the call . Currently , you pay nothing extra for this service . All you have to pay is the airtime charges and the applicable fixed line charges .Please Note:-
Call Conferencing is handset dependent service.
Call Forwarding
In case you are in a meeting or your Cellphone is switched off,using the Call Forwardinh feature,you can forward your calls on a fixed line or a cellphone where someone can see messages on your behalf.You can also forward an incoming call while speaking to someone.
You can activate Call Forwarding either by using the menu function of your cellphone or by using the codes mentioned alongside.
Use the menu function to scroll to Call Forwarding and activate for the following options:
- All calls
- If busy
- If no reply
- If not reachable/switched off
All fowarded calls are billed the same way the regular call is billed.
Calls that are forwarded to the CellOne Voice Mail,are not charged for airtime.
| Condition | To start | To stop |
| To forward all calls | Enter **21** number # OK | Enter ##21#OK |
| To forward calls while you are speaking to Someone else | Enter **67* number # OK | Enter ##67#OK |
| To forward calls if you don't answer the incoming calls | Enter **61*number#OK | Enter ##61#OK |
| To forward calls if your CellOne phone is switched off or is out of reach | Enter **62*number#OK | Enter ##62#OK |
| To cancel all preset conditions | Enter ##002#OK | |
Please Note:-
while entering a cellular number,make sure you use the international code before the number
For example,for entering 98110xxxxx,enter +9198110xxxxx.
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