| Customers of Bharat Sanchar Nigam Limited in the State of Andhra Pradesh can now voice their : |
Fault Repair Service: by dialing "198"
Telephone service complaints/grievances: by dialing "12727" (which is a toll free number) This service is accessible from STD barred telphones also. By dialing this number, the customer can register the complaints/grievances in centralised Public Grievance Cell of Chief General Manager's Office, Door Sancharbhavan, Nampally Station Road, Abids, Hyderabad. |
| Customers can also e-mail the grievances/complaints to: "pgcellap@bsnl.co.in" |
Broadband Related complaints by dialing: "040-23235331"-For genl. Enq &"040-23234770"-For usage
Customers can also e-mail the grievances/complaints related to Broadband service to: "de_nibhyd@dataone.in" (Complaints related to Hyderabad SSA only) For Username/Password enquiry and for Techinical Enquiry, Dial-12678.& Internet Help Desk Number-'1957' |
| For IN services complaints(ITC cards, Free phone registration, Universal Access no., Televoting etc.):by Dialing:"1800-345-1600 " |
| Click Here For: Customers Service Centers At a Glance. |
| Click Here For: Land Line Complaint Booking. |
| For Cellone Call Center by Dialing:"9440024365" |
| Click Here For: Public Grievances Redressal Mechanism of A.P.Circle |
BSNL AP CIRCLE Public Grievance Cell
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