BSNL Plans Saral Anant, Per Second, Per Minute, General, Roam Free, Pyari Jodi, Student, Jawan Plans, Benifits, Migration Procedure, Vouchers

Life Time
(to be withdrawn w.e.f. 01.08.2014)

Per Second
(to be withdrawn w.e.f. 01.08.2014)
Per Minute
(to be withdrawn w.e.f. 01.08.2014)
New General Plan
(to be withdrawn w.e.f. 01.08.2014)
Pyari Jodi
(to be withdrawn w.e.f. 01.08.2014)
Student Special
(to be withdrawn w.e.f. 01.08.2014)
Jay Jawan
click here for Per Minute Per Second Pyari Jodi new tariff under prepaid mobile services w.e.f 01.08.2014


BSNL GSM Prepaid Mobile Service (2G & 3G)
A. Start up Kit (SUK):
SIM & Activation:
32K/64K SIM
128K SIM
256K SIM
32K/64K Micro SIM
128K Micro SIM(without Processor)
64K Nano SIM
a). SIM Price in Rs.
17.80
52.51
178.00
52.51
52.51
52.51
b). Service Tax in Rs.
2.20
6.49
22.00
6.49
6.49
6.49
c). MRP of Starter Pack in Rs.
20.00
59.00
200.00
59.00
59.00
59.00
d). Validity in days
7
e). Bonus Period
15 Days
Note: The MRP of SIM mentioned above for J&K Circle will be exclusive of Service Tax.
Price of paired and unpaired SIMs:-
32K/64K SIM
128K SIM
256K SIM
32K/64K Micro SIM
128K Micro SIM
64K Nano SIM
i) Paired SIM - (For New Connection)
20
59
200
59
59
59
ii) Unpaired CYMN
20
59
200
59
59
59
iii) Unpaired MNP
20
59
200
59
59
59
iv) Unpaired Replacement
20
59
200
59
59
59
Note: In case of J&K SIM Price is exclusive of Service Tax.
SIM replacement in Rs.
Replacement of defective SIM (BSNL fault)    : 0.00
B-I. Plan Voucher
( For North East, J & K & Assam LSA
Click here >> )
Life Time
Per Second Plan
Per Minute Plan
New
General
Plan
Pyari Jodi
Student Special
Jai Jawan

RTP
Plan
RTP-FR
Plan
MRP of Plan Voucher in Rs.
36
42
37
103
75
97
99

45
199
For Existing customers of Old General Plan (MRP of Plan voucher Rs 175/-)   Click here>>
Free Usage Allowed with Plan Voucher^ 
Free Voice Call (Pulse)
In Minutes
In Seconds
In Minutes
In Minutes
In Seconds
In Minutes
In Seconds

In Seconds
In Seconds
i) On-net
20
1200
20
Nil
2500

2500
45

45
3125

3125

NA
2000
ii) Off-net ##(1)
10
600
10
Nil

NA
2000
Free Video Call
Local/STD On-net
NIL
NIL
NIL
NIL
NIL
NIL
600

NA
NA
Free Data Usage in MB
NIL
NIL
NIL
Nil
NIL
45
10

NA
NA
Free P2P SMS in Nos
Local ##(2)
NIL
NIL
NIL
Nil
NIL
20
NIL

NA
NA
National ##(2)
NIL
NIL
NIL
Nil
NIL
20
NIL

NA
NA
Initial Plan Validity in days
Lifetime*
180
90
180
30

180
180
Extension of Plan Validity
Life time *                               Through Plan Voucher **
Migration to Other Plan
Through Plan Voucher
Special Benefit
For New General Plan of Plan Voucher Rs 103/- Free bundled Top-Up of Rs 100/- with full talk value 
Bonus Period
Bonus Period-I
15 Days
Bonus Period-I I
165 Days
MRC (Minimum Recharge Condition)
Rs.200 in every Six Months
N/A
B-II. Plan Details:
Life Time
Per Second Plan
Per Minute Plan
New
General
Plan
Pyari Jodi
Student Special
Jai Jawan

RTP
RTP-FR
Applicability
2G & 3G
(i) Voice Call Charges
Rs./Min
Rs./Sec
Rs./Min
Rs./Min
Rs./Sec
Rs./Min
Rs./Sec

Rs./Sec
Rs./Sec
Pulse rate (Seconds)
60 Sec
1 Sec
60 Sec
60
1
60
1

1
1
Local Mobile^^ On-net
0.90
0.012
0.60
0.60
0.012
0.50
0.012

.015
.015
Local Mobile^^ Off-net
1.00
0.015
0.70
0.70
0.015
0.70
0.015

.015
.015
Local Fixed^^ On-net
0.90
0.012
0.60
0.60
0.012
0.50
0.012

.015
.015
Local Fixed^^ Off-net
1.00
0.015
0.70
0.90
0.018
0.90
0.018

.015
.015
Reduced call charges on 2 BSNL numbers (Rs./Min)
0.70
0.50
0.50
0.40
0.40
 NA
0.40

NA
NA
STD Mobile On-net
1.20
0.012
0.60
0.60
0.012
0.50
0.012

.015
.015
STD Mobile Off-net
1.50
0.015
0.70
0.70
0.015
0.80
0.015

.015
.015
STD Fixed On-net
1.20
0.012
0.60
0.60
0.012
0.50
0.012

.015
.015
STD Fixed Off-net
1.50
0.015
0.70
0.90
0.018
0.90
0.018

.015
.015
Reduced call charges on 1 BSNL number (Rs./Min)
NA
NA
NA
NA
NA
NA
NA

NA
NA

ISD Call
ISD Calls Tariff (Same as for Landline ISD Call Tariff ) Click here >>>>

Plan Details:
Life Time
Per Second Plan
Per Minute Plan
New
General
Plan
Pyari Jodi
Student Special
Jai Jawan

RTP
RTP-FR
(ii) Video Call Charges
Rs./Min
Rs./Sec
Rs./Min
Rs./Min
Rs./Min
Rs./Min
Rs./Min

Rs./Sec
Rs./Sec
Pulse rate (Seconds)
60 Sec
1 Sec
60 Sec
60
60
60
60

1
1
Local On-net
2.00
0.04
2.00
2.00
2.00
2.00
1.50

.04
.04
Local Off-net
2.00
0.04
2.00
2.00
2.00
2.00
1.50

.04
.04
STD On-net
2.00
0.04
2.00
2.00
2.00
2.00
1.50

.04
.04
STD Off-net
2.00
0.04
2.00
2.00
2.00
2.00
1.50

.04
.04
Incoming
Nil
Nil
Nil
Nil
Nil
Nil
Nil

Nil
Nil
(iii) SMS
Local On-net
0.80
0.80
0.80
0.60
0.60
0.05
0.60

1.00
1.00
Local Off-net
0.80
0.80
0.80
0.70
0.70
0.15
0.70

1.00
1.00
National  On-net
1.20
1.20
1.20
0.70
0.70
0.50
0.60

1.50
1.50
National Off-net
1.20
1.20
1.20
0.80
0.80
0.60
0.70

1.50
1.50
International
5.00
5.00
5.00
5.00
5.00
5.00
5.00

5.00
5.00
Delivery Report
Nil
Nil
Nil
Nil
Nil
Nil
Nil

Nil
Nil
Missed Call Alert
Free
Free
Free
Free
Free
Free
Free

Free
Free
National Roaming ( Charges in Roaming in other Network)
(a) Voice Call
Rs./Min
Rs./Min
Rs./Min
Rs./Min
Rs./Min
Rs./Min
Rs./Min

Rs./Sec
Rs./Sec
Pulse rate (Seconds)
60 Sec
60 Sec
60 Sec
60
60
60
60

1
1
Local On-Net
1.00
1.00
1.00
1.00
1.00
1.00
1.00

.015
.015
Local Off-Net
1.00
1.00
1.00
1.00
1.00
1.00
1.00

.015
.015
STD On-Net
1.50
1.50
1.50
1.50
1.50
1.50
1.50

.015
.015
STD Off-Net
1.50
1.50
1.50
1.50
1.50
1.50
1.50

.015
.015
Incoming Call
0.75
0.75
0.75
0.75
0.75
0.75
0.75

.012
0.00
(b) SMS
Local SMS ##(3)
1
1
1
1
0.85
0.60
0.75

1.00
1.00
National SMS ##(3)
1.50
1.50
1.50
1.50
0.90
0.70
0.78

1.50
1.50
International SMS
5.00
5.00
5.00
5.00
5.00
5.00
5.00

5.00
5.00
Incoming SMS
Nil
Nil
Nil
Nil
Nil
Nil
Nil

Nil
Nil
Non- P2P SMS (From Home LSA/While Roaming )
3.00
3.00
3.00
3.00
3.00
3.00
3.00

3.00
3.00
Premium Non- P2P SMS
As determined by Content Provider
Voice SMS Tariff
(c) Video Call
Rs./Min
Rs./Sec
Rs./Sec
Rs./Min
Rs./Sec
Rs./Min
Rs./Sec

Rs./Sec
Rs./Sec
Pulse rate (Seconds)
60 Sec
1 Sec
60 Sec
60
1
60
1

1
1
Local On-net
2.00
0.05
2.00
2.00
0.05
2.00
0.05

.05
.05
Local Off-net
2.00
0.05
2.00
2.00
0.05
2.00
0.05

.05
.05
STD On-net
2.00
0.05
2.00
2.00
0.05
2.00
0.05

.05
.05
STD Off-net
2.00
0.05
2.00
2.00
0.05
2.00
0.05

.05
.05
Incoming Call
1.00
0.05
1.00
1.00
0.05
1.00
0.05

.05
.05
Video Call On Short Codes
Rs.2/Min

(v) GPRS Service

All Prepaid Plans
Activation Charges
0.00
Monthly Subscription
0.00
Volume based usage charges per 10 KB in Rs.(Home Location)
0.02
Usage charges per 10 KB in Rs.(while Roaming)
0.02
(vi) MMS Service

Life Time
All Prepaid Plans Except Life Time
Local/National  P2P (Rate per MMS in Rs.) (Home LSA/while Roaming)
5.00
3.00
International  (Rate per MMS in Rs.) (Home LSA/while Roaming)
8.00
8.00
M2P (Downloader to pay) (Home LSA/while Roaming)
As determined by the content provider
(vii) Miscellaneous

All Prepaid Plans
Voice mail facility
Recording
Free
Retrieval
O/G Charges
CLIP
Free
Call waiting / Call hold
Free
Call forwarding (Only within same LSA) in Rs.
Normal call charges



0.00

(viii) CUG Tariff under 2G/3G Prepaid Mobile Services:
Group Size
Local CUG
Zonal/National CUG
03-25
80
180
26-249
60
160
250-599
60
140
600-999
60
120
>999
60
100
Note: Calls within the CUG free.

Each change in Number per occasion (Rs./Number) Rs. 5.00
* Subject to Minimum Recharge Condition Rs.200 over a period of six months, however the Minimum Recharge Condition (MRC) of Rs.100 (Excl of S. Tax) every 90 days will be applicable to Saral Anant plan in for Assam, J&K and North East LSAs. This is subject to guidelines issued by Licensing/Regulatory Authority from time to time. The existing "Saral Anant" customers may continue in "Saral Anant" plan.
**The incoming call charges in MTNL roaming area for the revised Prepaid Plan of "RTP" is 0.75 and "0" for roaming in BSNL Network.
^ To be consumed within 30 days from the date of activation ** The extension of validity of all plans (except Life time Plan) is made by using respective plan vouchers only
# Free while roaming in BSNL network in other case Rs 1 /Min for voice call & Rs 0.05/Sec for video call will be charged.
## For North Zone & East Zone Circles w.r.t General Plan ,Pyari Jodi ,Student Special ,Jai Jawan & Roam free Plan
1) 'Free voice call Off net' shall be read as 'Free Voice call Any-Net
2)'Local' shall be read as 'Local SMS Any net' and national SMS shall be taken as NIL
3)'Local SMS' shall be read as 'On-net SMS' & 'National SMS' shall be read as 'Off-net SMS '

^^Mobile =GSM & WLL-M  , Fixed = Landline & WLL- F

   
Special Features:
1. Under Pyari Jodi Plan-Local voice call to one BSNL Fixed / WLL (Fixed/Limited Mobility) number in his/her own name free up to thirty minutes per day. The call charge beyond thirty minutes will be normal call charges .
2. Under Student Special Plan-Reduced call charges to five friends & family local numbers while in Home LSA: Three On-net Numbers @ 15p/Min and Two Off-net Numbers @ 35p/Min.
3. Under Jai Jawan Plan- Twenty minutes per day free voice call to two BSNL Mobile/Fixed/WLL numbers (combined) any where in the country while in Home LSA or National Roaming.

Balance Based Tariff:
Voice Call Charges from     Home Network
Account Balance More     than Rs. 1000
Account Balance More than Rs. 2500
Account Balance More than Rs. 5000
Local On-net
Rs.0.40/Min
Rs.0.30/Min
Rs.0.20/Min
Local Off-net
Rs.0.50/Min
Rs.0.45/Min
Rs.0.40/Min
STD On-net 
Rs.0.55/Min
Rs.0.50/Min
Rs.0.45/Min
STD Off-net
Rs.0.55/Min
Rs.0.50/Min
Rs.0.45/Min
Note:
1. The BBT facility is applicable to Saral Anant, Per Minute plan and  General  plan customers.
2. The BBT facility is not to be applicable to Per sec plan, Pyari Jodi, Student Special, Jai Jawan , Roam Free plan,RTP Plan ,RTP-FR Plan customers.
Usage Based Bonus (UBB):
A - i) Actual usage during a month (30 days) is Rs. 500 or More will get a Bonus of Rs 100.
ii) The bonus will be automatically credited to customers account followed by SMS to this effect . •  This scheme is applicable to all prepaid plan holders.
B )   i) Actual usage during the last six months is Rs 2000 or more will get a bonus of 10% of his actual usage 
ii) The period of Six months will start from the date of implementation of the plan in the Circle
iii) The bonus will be automatically credited to customers account followed by SMS to this effect.
NOTE: A customer will be offered either of the UBB scheme as mentioned above
 Processing Fee on Top-up Vouchers/C-top-up/Flexi top-up :
A nominal fee , not exceeding Ten percent of maximum retail price of Top up voucher or three rupees , which ever is less, will be levied.
C. Top up Vouchers
Recharge/Top-up with voucher denomination in the range (with MRP in Rs.) (Incl. of S. Tax)
Usage Value allowed with Recharge/Top-up
5500
-
MRP of card/voucher-Service Tax-Processing fee+ Bonus usage value if any
3300
-
1100
-
200
1099
100
199
50
99
30
49
20
29
10
19
Note:
1. Negative balance upto Rs. 10/- will be allowed after exhaustion of usage value, and will be adjusted from the subsequent recharge/topup.
2. Student Special Plan subscribers can get usage value through above stated Recharge/Top-Up Vouchers.



Cost of Starter pack : Rs.20/-(32/64 KB SIM), Rs. 59/-(128 KB USIM), Talk Time - NIL, Validity-7 days.
Faulty / Damaged SIM replacement charge : Rs. 100 (for 32/64KB SIM), Rs. 139 (for 128KB SIM)
Plan Vouchers :
MRP       Plan Type & Tariff Applicable   Initial PlanValidity                Benefits Applicable

36                      Lifetime                                Lifetime                         Prepaid Lifetime tariff applicable

42                Per Second Plan                        180 Days                  All on-net local call Charges – 1.2 p/sec

37                 Per minute Plan                        180 Days                   All on-net local call Charges - 60 p/min

175                     General                              180 Days                    General revised tariff applicable

198                Roam Free                              180 Days      Free incoming while Roaming in BSNL Network

75                 Pyari Jodi                                    90 Days     Scheme for BSNL Postpaid Landline/WLL                                                                                                  customers with Special facility of Free 30min/day                                                                                          calling on one registered LL/WLL

97                Student Special                          180 Days       Scheme for students with Special facility of 5                                                                                              Friends & family nos. with reduced calling charge

102               Jai Jawan                                    30 Days    Scheme for Central Armed Force Personnel with
                                                                                        Special facility of Free 20 min/day calling to two
                                                                                        on-net Mobile/ LL/WLL anywhere in India


The freebies offered with each Plan Voucher will vary, as detailed below in prepaid tariff table.
To check freebies : Dial *112# and select option (1 to 6), the information about freebies available will be delivered by SMS.
GSM Prepaid Mobile Tariff under various Plans : PREPAID TARIFF TABLE
A. Plan Vouchers ->>> Lifetime Per
Second
Plan
Per
Minute
Plan
General Roam
Free
Pyari
Jodi @
Student
Special
Jai
Jawan
a). MRP of Plan Voucher in Rs. 36 42 37 175 198 75 97 102
b). Free Usage Allowed with Plan Voucher (to be used within 30 days)^
Free Voice Call In Min. In Sec. In Min. In Min. In Sec. In Sec. In Min. In Sec.
i) On-net 20 min. 1200 sec 20 min 75 min 4500 sec 2500 sec 45 min 3125 sec
ii) Off-net 10 min. 600 sec 10 min 75 min 4500 sec 2500 sec 45 min 3125 sec
Free Video Call
Local/STDOn-net Nil Nil Nil Nil Nil Nil Nil Nil
Free Data Usage in MB Nil Nil Nil 55 50 Nil 45 10
Free P2P SMS in Nos
Local Nil Nil Nil 25 25 Nil 20 Nil
National Nil Nil Nil 25 25 Nil 20 Nil
c) Initial Plan Validity in days Lifetime*# 180 days 180 days 90 days 180 days 30 days
d) Applicability of STV All STVs are applicable Selected STVs are applicable
e) Bonus Period (GP-I) 15 days
(GP-II) 165 days
f)Minimum Recharge
Condition
Rs.200
every six
months*#
NA NA NA NA NA NA NA
B. Plan Details:
Applicability 2G&3G 2G&3G 2G&3G 2G&3G 2G&3G 2G&3G 2G&3G 2G&3G
Voice Call Charges Rs./Min Rs./Sec Rs./Min Rs./Min Rs./Sec Rs./Sec Rs./Min Rs./sec
Local Mobile* On-net 0.90 0.012 0.60 0.60 0.012 0.012 0.50 0.012
Local Mobile* Off-net 1.00 0.015 0.70 0.70 0.015 0.015 0.70 0.015
Local Fixed** On-net 0.90 0.012 0.60 0.60 0.012 0.012 0.50 0.012
Local Fixed** Off-net 1.00 0.015 0.70 0.90 0.015 0.018 0.90 0.018
Reduced call charges on 2
BSNL local numbers (Rs./Min) 0.70/min 0.50/min 0.50/min 0.40/Min 0.40/Min 0.40/Min N/A 0.40/MinPage 2 of 4
Plans Details : Lifetime Per
Second
Plan
Per
Minute
Plan
General Roam
Free
Pyari
Jodi
Student
Special
Jai Jawan
Friends & FamilyNumber N/A 5 F&F# N/A
STD Mobile* On-net 1.20 0.012 0.60 0.60 0.012 0.012 0.50 0.012
STD Mobile** Off-net 1.50 0.015 0.70 0.70 0.015 0.015 0.80 0.015
STD Fixed* On-net 1.20 0.012 0.60 0.60 0.012 0.012 0.50 0.012
STD Fixed ** Off-net 1.50 0.015 0.70 0.90 0.015 0.018 0.90 0.018
Reduced call charges on 1
BSNL STD number (Rs./Min) NA NA NA NA NA NA NA NA
ISD Call
As per prepaid ISD tariff. ISD tariff is subject to revision depending upon fluctuation
in International Carrier Rates
Video Call Charges Rs./Min Rs./Sec Rs./Min Rs./Min Rs./Sec Rs./Min Rs./Min Rs./Min
Local On-net 2.00 0.04 2.00 2.00 0.04 2.00 2.00 1.50
Local Off-net 2.00 0.04 2.00 2.00 0.04 2.00 2.00 1.50
STD On-net 2.00 0.04 2.00 2.00 0.04 2.00 2.00 1.50
STD Off-net 2.00 0.04 2.00 2.00 0.04 2.00 2.00 1.50
Incoming Nil Nil Nil Nil Nil Nil Nil Nil
SMS Rs./SMS Rs./SMS Rs./SMS Rs./SMS Rs./SMS Rs./SMS Rs./SMS Rs./SMS
Local On-net 0.80 0.80 0.80 0.60 0.60 0.60 0.05 0.60
Local Off-net 0.80 0.80 0.80 0.70 0.70 0.70 0.15 0.70
National On-net 1.20 1.20 1.20 0.70 0.70 0.70 0.50 0.60
National Off-net 1.20 1.20 1.20 0.80 0.80 0.80 0.60 0.70
International 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00
Delivery Report Nil Nil Nil Nil Nil Nil Nil Nil
Missed Call Alert Free Free Free Free Free Free Free Free
National Roaming
Voice Call Rs./Min Rs./Min Rs./Min Rs./Min Rs./Min Rs./Min Rs./Min Rs./Min
Local On-Net 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00
Local Off-net 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00
STD On-Net 1.50 1.50 1.50 1.50 1.50 1.50 1.50 1.50
STD Off-net 1.50 1.50 1.50 1.50 1.50 1.50 1.50 1.50
Incoming Call 1.00 1.00 1.00 1.00 0/1.00$ 1.00 1.00 1.00
SMS $ Rs./SMS Rs./SMS Rs./SMS Rs./SMS Rs./SMS Rs./SMS Rs./SMS Rs./SMS
Local SMS 1.50 1.50 1.50 1.50 0.80 0.85 0.60 0.75
National SMS 1.50 1.50 1.50 1.50 0.90 0.90 0.70 0.78
International SMS 5.00 5.00 5.00 5.00 5.00 5.00 5.00 5.00
Non-P2P SMS (From Home
LSA/While National Roaming)
2.00 2.00 2.00 2.00
Incoming SMS Nil Nil Nil Nil Nil Nil Nil Nil
Video Call Rs./Min Rs./Sec Rs./Min Rs./Min Rs./Sec Rs./Sec Rs./Min Rs./Sec
Local On-net 2.00 0.05 2.00 2.00 0.05 0.05 2.00 0.05
Local Off-net 2.00 0.05 2.00 2.00 0.05 0.05 2.00 0.05
STD On-net 2.00 0.05 2.00 2.00 0.05 0.05 2.00 0.05
STD Off-net 2.00 0.05 2.00 2.00 0.05 0.05 2.00 0.05
Incoming Call 1.00 0.05 1.00 1.00 0/0.05$ 0.05 1.00 0.05
* Mobile = GSM & WLL-M ** Fixed = Landline & WLL-F ^ Available in Home LSA only
*# For Lifetime customers MRC Rs. 200 in six months is implemented as per present system of giving proportionate
validity with minimum of 45 days for Rs. 50 Topup and in multiples of Rs. 50 (ie. Rs.100 & 150 will extend validity by 90
& 135 days respectively)
@ Free local calls for 30 minutes per day to one BSNL Landline/WLL (Fixed/Limited Mobility) number in his/her own name.
# Reduced call charges to 5 Friends & Family Local Nos. The numbers can be either on-net or off-net.
Call charges while in Home LSA Rs./Min : On-net & Off-net Numbers Rs.0.35/min
Each change in Number per occasion (Rs./Number) Rs. 5.00
$ Free while roaming in BSNL Network, in other case Rs.1/min for voice call & Rs. 0.05/sec for video call will be charged.Page 3 of 4
Important notings :
1) MMS charges – All General profiles : Rs. 3/MMS, All Lifetime profiles : Rs. 5/MMS, International MMS : Rs. 8/MMS
(Same MMS charges are applicable while in national roaming)
2) To check Main Balance : Dial *123#
3) To check balance freebies : Dial *112# and select option 1 to 6 as desired.
4) To check Plan profile : SMS “profile” to 52244. You will receive a return SMS indicating your profile.
Balance Based Tariff (BBT) under GSM Prepaid Mobile Service :
Voice call charges
from Home Network
Account Balance
more than Rs. 1000/-
Account Balance
more than Rs. 2500/-
Account Balance more
than Rs. 5000/-
Local On-net Rs. 0.40/min. Rs. 0.30/min. Rs. 0.20/min.
Local Off-net Rs. 0.50/min. Rs. 0.45/min. Rs. 0.40/min.
STD On-net Rs. 0.55/min. Rs. 0.50/min. Rs. 0.45/min.
STD Off-net Rs. 0.55/min. Rs. 0.50/min. Rs. 0.45/min.
The Balance Based Tariff facility is applicable only to Lifetime, Per Minute Plan & General Plan
customers.
The Balance Based Tariff facility is not applicable to Per Second Plan, Pyari Jodi, Student Special, Jai
jawan & Roam Free Plan customers.
Migration from one plan to another :
Migration from one prepaid plan to other (Lifetime, per second plan, per minute plan, General plan & Roam Free
plan) is allowed any time with the use of Plan vouchers. Customers in Pyari Jodi & Student special plan can also
migrate out to Lifetime, per second plan, per minute plan, General plan & Roam Free plan. Migration to Student
Special is not allowed, however migration to Pyari Jodi from any other plan is allowed with Plan Voucher-75
through BSNL CSC only. Migration facility is not applicable for Jai Jawan plan.
Validity Extension :
 Per second Plan, Per minute plan, General plan, Roam free Plan, Pyari Jodi, Student Special & Jai
Jawan Plan : Validity can be extended by use of Plan voucher
 For Lifetime customers : MRC Rs. 200 in six months is implemented as per present system of giving
proportionate validity with minimum of 45 days for Rs. 50 Topup and in multiples of Rs. 50 (ie. Rs.100 & 150
will extend validity by 90 & 135 days respectively). Plan vouchers are not applicable for Lifetime validity
extension.
Top-up vouchers :
The Top-up vouchers will only provide talk value without any validity extension. The Top-up vouchers available
are as below :
Top-up voucher denomination (MRP
in Rs. Incl. of S. Tax)
Range Usage Value allowed
with Top-up vouchers
600-5500 With increment of Rs. 100 Detailed on Flexi-Topup voucher
table below 60-550 With increment of Rs. 10
10-55 With increment of Re. 1
Note:
1. Increased talk value is available on Topup of Rs. 3300 & 5500. For talk values, see table below.
2. All the printed Topup vouchers will provide talk value only in accordance with the Top-up table given below. No
validity will be provided with these vouchers.
Closed User Group (CUG) for prepaid services :
The following charges will be deducted from the account balance of each prepaid customer for a Local CUG group :
Group Size Local CUG Charges (Rs.)
3 to 25 Rs. 2.70 daily
26 and above Rs. 2.00 daily
 CUG will be applicable while in Home LSA & not in national roaming. Calls within the CUG are free.
 Customers under Plans “Per Second Plan, Per Minute Plan, General Plan & Pyari Jodi” are eligible for CUG
group. CUG facility is not available for Lifetime customers.
 The calls within CUG refers to voice calls only and do not include video calls.
 All other terms and conditions will remain same.Page 4 of 4
Procedure to avail Reduced call charges facility under prepaid plans and Friends &
family facility under Student Special Plan
 All Subscribers under normal prepaid plan can enjoy reduced call charges facility on 3 BSNL numbers.
Two on-net Local numbers (MP & CG) and one on-net STD number is allowed.
 Similarly Customers registered under Student Special Plan can avail Friends & Family facility on 5
numbers. The numbers can be either on-net or off-net.
DIAL 241 (IVR Announcement):
To consult to your friends and family number list : Dial 1
To add a new number : Dial 2
To modify a number : Dial 3
To Remove a number (This announcement is Not Applicable as numbers cannot be removed): Dial 4
To quit : Dial 5
Dial 1 -- your friends & family list contains the number ----, the number ---,
Dial 2 -- please enter the number prefix with 0 & then followed by #. To confirm dial 1, to cancel dial 2
Your request has been taken into account.
Dial 3 -- please enter the number you want to modify, prefix with 0 & then followed by #.
please enter new number prefix with 0 & then followed by #.
to confirm dial 1, to cancel dial 2
Your request has been taken into account.
(Rs. 5 will be deducted from prepaid account on every modification)
Dial 4 -- you don't have access to friends & family management service. Please contact your customer care.
For all Prepaid Plans (except Student Plan) Off-net numbers are not applicable as reduced call facility
numbers. For Student Special Plan STD on-net & off-net numbers are not applicable as F&F numbers. The
customers may be informed about the same. However system can accept these numbers via IVR 241 but
charging will be Normal (without any concession) and Rs 5 per modification will be deducted from
customer account.



Definations

Various vouchers available for GSM prepaid & its functionality :
Three types of vouchers are available viz. Plan vouchers, Top up vouchers and Special Tariff Vouchers.

a) Plan voucher:
i) It is used to enroll a customer into a tariff plan. It will not provide any monetary value. However,
free usage in terms of minutes/MB/ Number of SMS for voice, SMS, VAS respectively is offered in
the Plan Voucher.
ii) It will have validity. Customer can use this plan voucher to extend his plan validity and for
migration from one plan to other.

b) Top-up voucher:
i) Monetary value in rupees only will be offered.
ii) It will not have any restriction on its validity or usage

c) Special Tariff Voucher:
i) It will provide Special Tariff facility (voice call, data or SMS) with a maximum of 90 day Special
Tariff validity. This voucher will not extend the SIM validity.
ii) It will not provide any additional monetary value to the consumer.

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