Introduction of Start –up Kit [SUK] -149 for
offering 3G
Data Card at reduced sale price
as a back up to the ADSL Post Paid Broad Band
customers
in Karnataka Circle.
Karnataka Circle has announced to offer 3.6 Mbps
3G Data Card as a back-up to ADSL Broad Band
connectivity at reduced sale price to the existing and
new ADSL Broad Band customers as a promotional offer
for 90 days w.e.f.11-10-2012.The details of the scheme
are as follows.
A. For ADSL Broad Band customers with
FMC>=Rs.600/-plan
( monthly payment option )
Sale price of 3.6 Mbps 3G Data card :- Rs.800/-[
Excl.of VAT][ VAT-Rs.44]
SUK with 1GB free data usage embedded in the
SIM with a validity of 30 days costing Rs.149
[ Inclusive of S.Tax]
The bundled free data usage of 1 GB is to be
utilized within 30 days from the date of
activation.
Along with SUK costing Rs.149 ,the customer
has to use Plan Voucher -51 for the activation
of Data Plan.
Totally the customer has to pay Rs.200 for the
SUK as well as the Plan Voucher-51 ,the Plan
Voucher has to be activated through C Top Up
only.
And the customers will get 200 MB free data
usage to be utilized within 30 days along with
one year validity.
B. For ADSL Broad Band customers under annual
payment option or longer period commitment with
any FMC Plan.
Sale price of 3.6 Mbps 3G Data card :- Rs.500/-[
Excl.of VAT] [ VAT-Rs.27.50]
SUK with 1GB free data usage embedded in the
SIM with a validity of 30 days costing Rs.149
[ Inclusive of S.Tax]
The bundled free data usage of 1 GB is to be
utilized within 30 days from the date of
activation.
Along with SUK costing Rs.149 ,the customer
has to use Plan Voucher -51 for the activation
of Data Plan.
Totally the customer has to pay Rs.200 for the
SUK as well as the Plan Voucher-51 ,the Plan
Voucher has to be activated through C Top Up
only.
And the customers will get 200 MB free data
usage to be utilized within 30 days along with
one year validity.
After the first month ,the customers are required to
recharge their data card at market operated rates
offered by BSNL to all data customers.
The SUK-149 paired SIMs are made available only
through BSNL CSCs. After verification of credential of
the customer i.e. the last paid bill of the BSNL ADSL
Broad Band connection in respect of existing customer
and proof of having taken BSNL Broad Band connection
in respect of new customer, till the stock exists against
the purchase of SUK & Plan Voucher-51 and on
submission of CAF,3.6 Mbps Data Card will be issued at
reduced sale price.
The above promotional scheme will be available for 90
days w.e.f.11-10-2012 to 08-01-2013 only.
The CSCs will collect a total amount of Rs.200 towards
the SUK as well as Plan Voucher ,[ plan voucher will be
activated through C Top Up] the customers will get a
free data usage of 1200 MB to be utilized within 30 days
and one year Plan Validity .Then the 3.6 Mbps data card
will be sold at Rs.844/- or at Rs .527.50/- depending the
nature of scheme of Broad Band connection.
BSNL Karnataka Circle : Promotional Offer with the Sale of GSM based Fixed Wireless Phones
Re-Launch of Promotional Offer with the
Sale of GSM based Fixed Wireless Phones
[ FWPs].
Karnataka Circle has Re-Launched the
promotional scheme with the sale of GSM FWP.
This offer will be available for 90 days with
effect from 16-11-2012 to 13-02-2013 only. The
details are ,
Sale Price of GSM FWP, Rs.1000/- [ inclusive of all taxes].
SIM Card and activation. Rs.20/- [ Inclusive of all taxes].
Initial Validity 7 Days
Plan Voucher
Customer has to purchase the
Plan Voucher within 7 days as
per his requirement. Customer
can choose Per Second Plan
Voucher-42 or Per Minute Plan
Voucher-37 as per his
requirement.
Free Talk Value.
[1] Rs.125/- per month [ Local/
STD on Net] for 12 months.
[2] The free talk value of Rs.125/-
per month allowed for a month
is to be utilized in the month for
which it is allowed & no carry
forward will be allowed.
Validity of
promotional offer
w.e.f.16-11-2012 to 13-02-2013.
Commission to
Franchisee
8% of original cost excluding all
taxes.
Recharge All existing RCVs / Top Ups
Vouchers. applicable.
All the existing STVs applicable for 2G Service is
applicable to this scheme.
Sale of GSM based Fixed Wireless Phones
[ FWPs].
Karnataka Circle has Re-Launched the
promotional scheme with the sale of GSM FWP.
This offer will be available for 90 days with
effect from 16-11-2012 to 13-02-2013 only. The
details are ,
Sale Price of GSM FWP, Rs.1000/- [ inclusive of all taxes].
SIM Card and activation. Rs.20/- [ Inclusive of all taxes].
Initial Validity 7 Days
Plan Voucher
Customer has to purchase the
Plan Voucher within 7 days as
per his requirement. Customer
can choose Per Second Plan
Voucher-42 or Per Minute Plan
Voucher-37 as per his
requirement.
Free Talk Value.
[1] Rs.125/- per month [ Local/
STD on Net] for 12 months.
[2] The free talk value of Rs.125/-
per month allowed for a month
is to be utilized in the month for
which it is allowed & no carry
forward will be allowed.
Validity of
promotional offer
w.e.f.16-11-2012 to 13-02-2013.
Commission to
Franchisee
8% of original cost excluding all
taxes.
Recharge All existing RCVs / Top Ups
Vouchers. applicable.
All the existing STVs applicable for 2G Service is
applicable to this scheme.
BSNL AP CIRCLE Public Grievance Cell
| Customers of Bharat Sanchar Nigam Limited in the State of Andhra Pradesh can now voice their : |
Fault Repair Service: by dialing "198"
Telephone service complaints/grievances: by dialing "12727" (which is a toll free number) This service is accessible from STD barred telphones also. By dialing this number, the customer can register the complaints/grievances in centralised Public Grievance Cell of Chief General Manager's Office, Door Sancharbhavan, Nampally Station Road, Abids, Hyderabad. |
| Customers can also e-mail the grievances/complaints to: "pgcellap@bsnl.co.in" |
Broadband Related complaints by dialing: "040-23235331"-For genl. Enq &"040-23234770"-For usage
Customers can also e-mail the grievances/complaints related to Broadband service to: "de_nibhyd@dataone.in" (Complaints related to Hyderabad SSA only) For Username/Password enquiry and for Techinical Enquiry, Dial-12678.& Internet Help Desk Number-'1957' |
| For IN services complaints(ITC cards, Free phone registration, Universal Access no., Televoting etc.):by Dialing:"1800-345-1600 " |
| Click Here For: Customers Service Centers At a Glance. |
| Click Here For: Land Line Complaint Booking. |
| For Cellone Call Center by Dialing:"9440024365" |
| Click Here For: Public Grievances Redressal Mechanism of A.P.Circle |
BSNL Public Utility Services Contact Numbers
Public Utility
Services Contact Numbers
| Numbers Related to Telephone services | |
| Morning Alarm(Open/Close) | 116-Activation, 117-De Activation |
| Time | 174,175 |
| Visista Seva(Hindi/Telugu) | 177 |
| Trunk Booking | 1580 |
| Trunk Assistance | 1581 |
| STD Complaint | 1582 |
| National Dir. Enquiry | 1583 |
| Phonogram(Regional Language) | 1584 |
| Phonogram(Inland/International) | 1585 |
| Trunk Booking(International) | 1586 |
| Trunk Enquiry(International) | 1587 |
| Trunk Delay Information | 1588 |
| Directory Enquiry | 197 |
| Fault Repair Service | 198, 12727 |
| Public Grievance Cell For lodging complaints on BSNL Services |
12727(10.00am to 5.30pm)except on Sundays and National Holidays |
| Swaagatham Information on billing, payment enquiry, bill payment centers and current schemes on b-fone,centrex, ISDN, I-net, ITC cards and Sancharnet Any information on leased circuits, IP-VPN, MPLS-VPN General information about BSNL schemes |
1500 |
| Telephone Bill Enquiry | 1501,1502,1503 |
| Leased Circuits Complaints | 1918 |
| Change Number Service | 1951,1952,1953 |
| Call Center | 1991 |
| Cellone Call Center | 9440024365 |
| Phone Plus Facilities......More | |
| Call transfer | 114(Activate),115(Deactivate) |
| Call Waiting | 118(Activate),119(Deactivate) |
| Numbers of Emergency services | |
| Police | 100 |
| Fire | 101 |
| Ambulance | 102 |
| Emergency related to Medical, Police & Fire | 108 |
| Crime Stopper | 1090 |
| Aids Control | 1097 |
| Child Line Service | 1098 |
| Gas Emergency | Indane Gas-1260. |
| A P Transco Electricity | 155333 |
| M C H Office for Complaints | 155304 |
| Metro water supply Consumer care | 155313 |
| Garbage Complaints | 23221276 |
| Dog Menace | 24617017 |
| House Collapses | 23394566 |
| Numbers of RTC, Railways and Airline services | |
| Railways General enquiry | 131 |
| Railways Reservation Enquiry (Manual) | 135 |
| Country-wide Railway Enquiry number | 139 |
| Railways Train Timings (Recorded) | 1331 |
| Railways Ticket Confirmation | 1345 |
| Railways Reservation | 13453 |
| Railways Accomodation | 13456 |
| Alighting point Gowliguda | 23434264 |
| Jubilee Bus station Enquiry | 27802203 |
| A. P Tourism Enquiry | 23453036 |
| Govt of India Tourism Enquiry | 23261360 |
| Indian Airlines General information | 1407 |
| Indian Airlines Main Booking Office | 1407,23430336 |
| Indian Airlines Recorded Flight Info | 1407 |
| Airways (Air India Enquiry and Reservation) | 23389711,23389712 23389713 |
| Indian Airlines Booking Enquiry | 23439911,27903827 |
| Indian Airlines airport tele check in | 27906555 |
| Indian Airlines cargo enquiry | 27763121 |
| Ambulance service (Apollo Hospital) | 1066 |
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