Promotional
offer on Blackberry Prepaid services for Blackberry BB Z10
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It is hereby conveyed that the new Annual prepaid plans and migration plans
are introduced under BLACKBERRY prepaid services for BBZ10
Blackberry customers w.e.f 10.04.2013 for
a period of 90 days. This promotional offer is only applicable to the customer migrating to BBZ10 from existing BlackBerry
platform.
# free data usage provided
includes all type of data download in the form of E-mail, Instant messaging
& internet browsing
New Annual Data (3G) Plans for BB Z10 customers:
Note:
For Prepaid Plans service Tax including.
1) The Freebies mentioned
for BIS Lite/Social, BIS C, BIS III should be added to the existing
Blackberry subscriber who is
migrating to BBZ10. 2) For annual Plans Silver, Gold, Platinum the APN “bsnlnet” should be used instead of “blackberry.net” and there will not be any provisioning on Blackberry server. The subscriber will pay the PV cost in CSR (customer care) it self.
3) All the Existing BB plans will continue as
per their own terms and conditions.
Activation Procedure:
1. All the above plans
are eligible only for subscribers having Z10 handsets.CSR should first verify
the Handset model of the customer for booking both new annual plan and
migration through STV.
2. Gold,Silver and
Platinum plans are available under prepaid->CAF entry(Bundled planwise)
menu.CSC has to collect plan cost along with SIM Cost.
3. With respect to migration of the
existing customers the following steps can be followed
i. Customer having BBZ10 Blackberry
Handset has to approach the nearest CSR so that CSR may confirm the handset
model of the subscriber Z10 and make an entry in Sancharsoft under
Prepaid->Blackberry menu along with the details like GSM Number/SIM
number/IMEI number and Z10 handset Model.
ii. CSC has to inform the customer to send
SMS only for activation of STVs for migration.These STVs should not
be activated via CTOPUP. Even if the Z10 customers activate the STV through
SMS, they will get Migration plan Freebies only if the CSR make entry in
sancharsoft under Prepaid->Blackberry.
iii. SMS Format to activate the STV (Send
to 53733)
iv. Since this is a promotional
offer for 90 days, for subsequent 2 months, the subscriber need not approach CSR and can directly
send SMS to 53733 with sufficient balance in his/her account.
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BSNL Promotional offer on Blackberry Prepaid services for Blackberry BB Z10
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