BSNL introduces Online Complaint Portal For Mobile, Broadband and Landline Customers

BSNL introduces New Online Complaint Portal For
Mobile, Broadband and Landline Customers
BSNL has enhanced its Online Complaint portal and Public Redressal setup in BSNL has
been introduced right from the Corporate Office to Telecom circles /SSA levels. The
operator claims that now Circle Level and Corporate Level team will monitor all the
complaints to resolve the issue within a specific time-frame.
How to use BSNL Online Complaint Portal / Public Grievances (PG) System :
1. First you need to Book you complaints at BSNL have Toll Free Number
198, 1500, 1503, 1504 & 12727 which can be accessed from any BSNL phone toll free.

2. If your problem is Not Resolved within satisfactory Time Period or BSNL Staff/Officials
are not resolving the problem then there is way to bring your problem to higher level by
registering complains at BSNL Public Grievances (PG) Complaints Website

BSNL Subscriber can register the Online complains on website :
http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp select Telecom Circle or State, Fill
Customer Detail, Contact No (Must) on which BSNL Authority will contact you. Mention
Grievance in Brief and submit it. You will get One ID, Note it for future reference.

BSNL Chennai Rs.1000 Sale price of GSM Based Fixed Wireless Phones (FWPs) from 22.12.2014 TO 21.03.2015

Sale price of GSM Based Fixed Wireless Phones (FWPs)
        It is hereby conveyed for extension of the following promotional scheme offered for GSM FWP as detailed below and the same is implemented for Chennai Circle(incl TN Circle) for a period of 90 DAYS from 22.12.2014 TO 21.03.2015
1
Sale price of GSM FWP
Rs.1000(Incl of all Taxes)
2.
Sim Card Activation
Rs. 20/-
3.
Initial Validity
7 days
4.
Free talk value
12500 sec per month ONNET-(Local & STD) for 12 months (not applicable on roaming)
5.
Allowed plan vouchers
Rs.36(second plan),Rs.37(minute plan)
6.
Validity of the promotional offer
90 DAYS
7.
Commission  for Franchisee
8%
8.
Commission  for DSA/PCO  Franchisee/BA
6.4%
                                 The free talk time 12500 secs per month allowed for a month is to be utilized within the month for which it is
allowed & no carry forwards will be allowed


BSNL Chennai Full usage value equal to MRP on Top-up Rs.110 on 08.01.15

Full usage value equal to MRP on Top-up Rs.110
                        It is hereby conveyed for the full usage value equal to MRP on Top-ups Rs. 110 for Chennai Telephones including Tamilnadu Circle in prepaid Mobile services for one day on 08.01.2015. The details are given below:-  

The promotional offer is

Full usage Value equal to MRP on Top-upVoucher /CTOPUP/Flexi Topup of Rs. 110 only

Period of Offer

08.01.15(for one day only)


Note: Wherever, the usage value offered with top-up voucher is more than the MRP, the higher usage value already offered will prevail. This is for kind information and necessary action please.


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