FAQ for Intl WIFI Service
From where I can buy Intl WIFI service?
International WIFI service can be bought through Online BSNL Portal or My BSNL App.
What is the period allowed for activating the service?
The purchased package(s) should be activated within 30 days from the date of purchase using
MYBSNLAPP in the mobile device you carry abroad.
How to activate Intl WIFI on Mobile?
International WIFI service can be activated only through My BSNL App. It should be activated on the
device on which you wish to avail the service.
When should I activate Intl WIFI service on Mobile?
The Service need to be activated through My BSNL APP before departure.
How much day’s validity I will get?
The validity will depend upon the plan you will purchase.
How BSNL calculates the validity of my purchased package?
The validity of the purchased package will start from the date of activation of your plan from My
BSNL App.
What can Intl WIFI service do?
Intl WIFI service provides unlimited data over partner Wi-Fi hotspots that can be used for unlimited
internet access whiling roaming internationally.
What is the price of Wi-Fi+?
Multiple pricing options are available based on:
▪
▪
▪
Monthly
Fortnightly
Weekly
What platforms does Intl WIFI service support?
The Intl WIFI supports Android and iOS running on any smart device.
Does Intl WIFI work in-flight? What features are accessible?
No, currently in-flight facility is not available.
What speed over Wi-Fi will users get?
Speeds vary from one hotspot to another. The algorithm will always connects to the best available
Wi-Fi network.
Can I integrate Intl WIFI into my existing application?
Yes. In addition to our white label solution, we will have an API and SDK to help you integrate Intl
WIFI into your application.
PDF Created with deskPDF PDF Creator X - Trial :: http://www.docudesk.com
What is required to be done for availing the service in mobile?
Once you enter the WIFI hotspot service area your mobile will automatically connects to the WIFI
hotspot. If you are unable to connect , please restart the phone and then try. If then also unable to
connect please mail us at mybsnlapp@bsnl.co.in
Having trouble connecting to a Intl WiFi Hotspot.
Make sure your Wi-Fi is on, and then make sure that the signal strength, shown in bars, is high.
Depending on your device, you can either see the signal strength in your Wi-Fi settings. If signal
strength is low, try changing your location.
Not able to connect to WIFI hotspot automatically.
Please restart your mobile. If still not getting connect please contact customer care or mail at
mybsnlapp@bsnl.co.in.
Where I can find hotspot information?
Use URL https://wifilookup.com/ to get any information related to WIFI hotspot.
PDF Created with deskPDF PDF Creator X - Trial :: http://www.docudesk.com
From where I can buy Intl WIFI service?
International WIFI service can be bought through Online BSNL Portal or My BSNL App.
What is the period allowed for activating the service?
The purchased package(s) should be activated within 30 days from the date of purchase using
MYBSNLAPP in the mobile device you carry abroad.
How to activate Intl WIFI on Mobile?
International WIFI service can be activated only through My BSNL App. It should be activated on the
device on which you wish to avail the service.
When should I activate Intl WIFI service on Mobile?
The Service need to be activated through My BSNL APP before departure.
How much day’s validity I will get?
The validity will depend upon the plan you will purchase.
How BSNL calculates the validity of my purchased package?
The validity of the purchased package will start from the date of activation of your plan from My
BSNL App.
What can Intl WIFI service do?
Intl WIFI service provides unlimited data over partner Wi-Fi hotspots that can be used for unlimited
internet access whiling roaming internationally.
What is the price of Wi-Fi+?
Multiple pricing options are available based on:
▪
▪
▪
Monthly
Fortnightly
Weekly
What platforms does Intl WIFI service support?
The Intl WIFI supports Android and iOS running on any smart device.
Does Intl WIFI work in-flight? What features are accessible?
No, currently in-flight facility is not available.
What speed over Wi-Fi will users get?
Speeds vary from one hotspot to another. The algorithm will always connects to the best available
Wi-Fi network.
Can I integrate Intl WIFI into my existing application?
Yes. In addition to our white label solution, we will have an API and SDK to help you integrate Intl
WIFI into your application.
PDF Created with deskPDF PDF Creator X - Trial :: http://www.docudesk.com
What is required to be done for availing the service in mobile?
Once you enter the WIFI hotspot service area your mobile will automatically connects to the WIFI
hotspot. If you are unable to connect , please restart the phone and then try. If then also unable to
connect please mail us at mybsnlapp@bsnl.co.in
Having trouble connecting to a Intl WiFi Hotspot.
Make sure your Wi-Fi is on, and then make sure that the signal strength, shown in bars, is high.
Depending on your device, you can either see the signal strength in your Wi-Fi settings. If signal
strength is low, try changing your location.
Not able to connect to WIFI hotspot automatically.
Please restart your mobile. If still not getting connect please contact customer care or mail at
mybsnlapp@bsnl.co.in.
Where I can find hotspot information?
Use URL https://wifilookup.com/ to get any information related to WIFI hotspot.
PDF Created with deskPDF PDF Creator X - Trial :: http://www.docudesk.com
