BSNL Video Telephony (VVoBB) Service Charges Tariff and FAQ

Sr. No.
Particulars
VVoBB-Basic*
(Pay Per-Use Plan)
VVoBB-750
(FMC Plan)
VVoBB-1000
(FMC Plan)
1
Registration cum activation charges ( one time).
Rs. 250
Rs. 250
Rs. 250
2
Monthly services charges including VPN & Static IP charges.
Rs. 150
Rs. 150
Rs. 150
3
Usage charges :
(a)
Monthly usage charges.
Not applicable
Rs. 600
Rs. 850
(b)
SIP to SIP Voice calling.
Re. 1 per minute
FREE within circle **
FREE within N-W zone of India **
(c)
SIP to SIP Video calling.
Rs. 2.50 per minute
FREE within circle **
FREE within N-W zone of India **
(d)
International Voice calls to Landline / Mobile.
Not applicable
Not applicable


Note:
1.  * Service Tax Extra.
2.  * Plan applicable for Haryana/ Himachal Pradesh/ J&K/ Punjab/ Rajasthan/ UP (East)/ UP (West)/ Uttrakhand/ Gujarat/ Maharashtra/ Madhya Pradesh/ Chhattisgarh.
3. ** In FMC (Fixed Monthly Charges) Plan there is Fair usage limit of 900 minutes in a month.
4. ** N-W zone comprises of 12 states of India: Maharashtra (excluding Mumbai), Goa, MP, Chattisgarh, Gujarat, Rajasthan, UP, Uttarakhand, HP, Punjab, Haryana and J&K.
5.  Data transfer for VVoBB shall not be accounted in normal download charges of Broadband.
6.  # International Charges, applicable for Gujarat only.

What does VVoIP stand for?
VVoIP stands for "Voice and Video Over Internet Protocol."

VVoBB powers your existing BSNL broadband connection so that you can use following three services 
simultaneously:

Description: http://www.bsnlsis.com/images/arrow.png Make calls from your ordinary landline phone.
Description: http://www.bsnlsis.com/images/arrow.png Surf Internet on PC/Laptop.
Description: http://www.bsnlsis.com/images/arrow.png Make Video/Audio calls from VVoBB Phone.
What does VVoBB stand for?
VVoBB stands for Voice and Video Over Broadband. The terms VVoBB and VVoIP are used interchangeably.

Whether I should be existing BSNL customer for VVoBB Service?
Any BSNL Landline subscriber having a Broadband connection can apply for VVoBB phone.
 If broadband facility is not available, you can apply for Broadband as well as VVOBB.

How can I apply for a VVoBB Service?
You can apply through nearest BSNL Customer Service Centre or you can submit your request on our
 call centre by dialing 18002330999. Our agent will visit your premises for collecting your application form.
How does VVoBB Service work?
VVoBB uses ‘Voice over Internet Protocol’ (VoIP) technology . It’s a great new way to make and receive phone 
calls using your broadband connection instead of your analog phone line. BSNL converts your phone calls into
 data packets and transmits them through your high-speed broadband connection via exclusive Private 
Virtual Circuit (PVC) created for managed high quality video calls. When Video and Voice comes to the other end,
 it is just like a face a face call.
What all I need for using BSNL VVoBB Service?
To use VVoBB Service, BSNL landline and Broadband connection is a pre-requisite. You just need to avail 
VVoBB facility and connect VVoBB Phone on free Ethernet port of broadband modem. Alternatively 
you can use SISPhone (it is a software to be loaded on your PC/Laptop).

What are the Phone options available for BSNL VVoBB Services?

VIDEO PHONE
Our Video Phones are some of the finest devices to experience quality of Video Calling with hi resolution.

It gives feel of opposite persons as if talking standing in front of the user.
HD PHONE
High definition phones are superior IP phones which support wider frequencies for rich voice quality
ATA
ATA's are terminal adaptors which plugin into your broadband modem to make international
 voip calls through ordinary voice phone.
CAMERA IPS-100/101
High quality CMOS sensor and lens to ensure razor sharp picture quality.































Does BSNL VVoBB phone really work like a regular line?

Yes, you just plug VVoBB phone in the spare Ethernet port of your existing broadband modem and make Video or 
Voice calls to any BSNL VVoBB customer. With BSNL VVoBB service you can also call International 
landline/mobile numbers at very special rates.

Is BSNL VVoBB more economical service compared to other services?

Yes, BSNL VVoBB service is more economical than other VoIP services. This is because video generates heavy 
data, and in BSNL VVoBB, traffic generated due to video calls is not accounted in your landline/broadband bill. 
You pay for the calls on per minute basis only.

What additional features come with BSNL VVoBB Service?

BSNL VVoBB service supports all Class 5 features like Call Forward, Call Hold and retrieve,Music on hold, and CLIP.

Does simultaneous Internet browsing affect VVoBB quality?

No. You get exclusive high bandwidth (through a virtual circuit) optimised for video calling in addition to
 your existing normal broadband bandwidth.

Can I use my existing telephone adaptor or IP Phone?

Yes, you can use your existing telephone adaptor or IP Phone with BSNL VVoBB Service if you need to make/receive 
only Voice calls.

Does computer need to be always powered ON for running VVoBB service?

In case you are using Video Phone, computer is not required for VVoBB. But in case of SISPhone computer 
needs to be powered ON to receive the calls.

How much bandwidth do a Video / Voice call use in VVoBB?

BSNL VVOBB service is currently using efficient codecs which gives optimum video quality, while consuming less 
than 300 Kbps bandwidth in upload as well as download side. However, this bandwidth is not consumed 
from your existing broadband.

Does the bandwidth used while making VVoBB calls add to my Broadband Bill?

The MB usage of VVoBB service is not charged to your Broadband bill.

Who will send the bill for BSNL VVoBB Service? Whom do I make payments to BSNL VVoBB 

Service?

Your VVoBB charges will be added in your landline/broadband bill and delivered to you along with landline bill.

How can I check my current usage charges of VVoBB?

Please visit http://www.bsnlsis.com and login with your user credential to get usage information.

Do we need BSNL VVoBB service at both ends - calling party and called party?

Yes, to make VVoBB calls in India, you need BSNL VVoBB service at both the ends.

Do I get another phone number with BSNL VVoBB service?

When you sign up BSNL VVoBB Service, you are given an URI (12 digit SIP ID number) You will also keep
 your existing landline number.

Is my BSNL VVoBB number listed in the telephone directory?

Your BSNL VVoBB is currently not listed in the telephone directory.

Can I use BSNL VVoBB service, if my computer/IP phone is behind a firewall?

Yes, you can use the VVoBB services behind the firewall by allowing the UDP traffic.

If I cancel my BSNL Broadband service, will this automatically end my BSNL VVoBB service?

Closing your BSNL Broadband Account will automatically cancel your BSNL VVoBB service.

Are emergency service calls available with BSNL VVoBB Service?

Access to Emergency Services from VVoBB phone is currently not provided.

Are calls made through BSNL VVoBB secure?

Yes, Calls made through BSNL VVoBB are secure, as traffic flows in the separate PVC network.

How good is the voice quality?

Voice clarity is much better than a mobile phone and it’s unlikely either you or called party will notice the
 difference from normal phone line. Variations in Call Quality may occur with varying international bandwidth 
conditions. You can avail HD phones for superior call quality.

How I contact your support centre?

To contact our Support centre you can dial 12345 through your BSNL VVoBB phone or you can
 dial 18002330999(Toll free number) from your landline/ mobile.

Can the calls to my existing BSNL landline number be diverted to BSNL service?

No, you cannot transfer the BSNL landline number to BSNL VVoBB service.

Is there is any difference in call made from SIP to foreign country between landline & mobile?

Yes, some countries have difference in call rates between landline & mobile.

How do I set up my BSNL VVoBB service on my ADSL Broadband modem?

When you Subscribe for VVoBB services, our representative will visit your premises and configure the 
modem for its use for VVoBB services.



BSNl chhattisgarh Cricle customer service centres

S.No.Name of CityAddress of Customer Service CenterContact PersonTelephone No.E-mail AddressFacilities Offered
1RaipurCTO Building Jaistambh Chowk RaipurSh.M.R.Dhruw D.E.(Commercial) 0771-2533200NILAll Facility as prescribed by BSNL
2Raipur AutoAuto Exchange G.E.Road RaipurSh. S.C. Goldar A.O.(Cash) Raipur 0771-2534753NILBill collection counter
3Raipur TMXTMX Exchange Fafadih RaipurSh.Sanjay PrasadAO (TRA) 0771-2528799NILAll Facility as prescribed by BSNL
4DhamtariTelephone Exchange DhamtariSh.K.Malviya SDOT Dhamtari (J.R.Thakur SSS ) 07722-240796NILFacility as available in Cat .I
5MahasamundTelephone Exchange MahasamundSh.N.S.Nag SDOT Mahasamund (Sh.S.Tirky,TOGr.II) 07723-224436NILFacility as available in Cat .II
6BhataparaTelephone Exchange BhataparaSh.S.K.Sahu SDOT Bhatapara (Sh.A.R.Sahu,SSS) 07726-220666NILFacility as available in Cat .III 8im,..,m,,mii

BSNL DNS Register



  • BSNL Landline customers can use Internet to register
  • Or they can use Call Centre Toll Free numbers 1500
  • BSNL Mobile customers can send SMS to 53733 with message text DNC ACT (for adding the mobile number in the DNC registry).
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