Unlimited Virtual StorageIndependent of Hardware Limitation, You have unlimited capability to send attachments and preserve important data on your mailbox. Powerful, isn't it!
What’s New
Image Compression
XGen now enables the user to compress the image ON THE FLY upto 25% of the original size without the need of any additional compression software and without compromising the quality of the image.
Multiple Email Compose
In the middle of composing or replying to an email, you got another urgent task in hand to send an important email. XGen multiple email compose capability allows you to do that with just a click.
Send emails from different Email IDs & signatures
Need to cater to your different responsibilities through different email accounts? Just add verified ‘Sender ID’ and signature for different email accounts to one email account and use same account to send emails FROM different email id’s or identity.
Personalized Group Mails
Send PERSONALIZED Group mail for e-marketing, new product details, announcements or New Year wishes to thousands of customers and that too with the ‘unsubscribe’ option for user to opt out of such group mails. Get detailed delivery report including Delivered, Read, Replied and unsubscribed counts. Get Pending & Bounced counts along with reason. Get all this and much more with XGen’ new module TBMS.
Secured Hidden Attachments
Maintain the security and secrecy of your confidential data by sending Secured Hidden attachments. Conceal your information/file inside a seemingly harmless digital picture.
Instant Search
Now search for your emails instantly using even partial words. Obtain results within milliseconds and navigate to the searched email on a single click.
Clean up contacts during Import
Worried about cleaning up contacts in your .csv file before importing it for contacts upload? XGen can auto-detect/correct the contacts and let user know about invalid data ON THE FLY..
Set default font & font settings
Tired of setting font and font size every time you draft an email? Set default font and font size for all your draft mails through XGen settings and leave this extra overhead out of your email drafting procedure.
Smart Send
Get sea of features like setting email priority, executing Rights Management, Delivery report, read receipt, reply awaited, sending scheduled email or attaching events through the Smart send option in new look of Compose.
Concealed Box
View Inbox emails while reading any email. Keep an eye on incoming mails all the time even when you are reading emails or viewing Sent items.
Email Confirmation
Get email confirmation after sending the email and the option of adding/updating the new/existing users to Contacts through Email Confirmation Box. Also choose Delivery report option to get the status of your sent email and to know the exact time when your email was delivered.
Multiple Email View
While reading an important email, Want to search and look at another email? XGen enables the user to keep multiple e-mails open and allow the users to view/reply/forward the emails at the same time.
Automated Inward Routing (AIR) / Support Management Tool
Now you can easily manage your Customer Care/ Support/ BPO teams through XGen AIR. Through AIR, have automated rules set to allow one email id of the organization being served by multiple agents with strict rules and responsibilities assigned to each agent automatically. Let AIR take care of load balancing and email tracking. Monitor performance of each agent through Admin reports. Manage all this and much more and that too without any extra ticketing system.
Save as Draft
Would you like to save your draft mail and send it at a later stage? Let XGen automatically do that for you. Either let XGen automatically save your composed email after every 60 seconds or click on ‘Save as Draft’ link and save your composed email as draft whenever you want.
XGen – New Look
XGen UI has been given a new look to make it even more user-friendly. Navigate easily through XGen modules and explore the sea of features available in XGen.
XGen – New Theme
Add more colors to your emails through XGen different themes. Along with Aqua and Plum, XGen has introduced a new color theme – Gray. Gray color scheme combines XGen’ rich UI Experience with professional outlook.
XGen -Recent Contacts
Fed up of typing the frequently used email contacts every time you send an email? XGen intelligence pops-up the Recent contacts window for you as soon as you place your cursor in ‘TO’ field and then automatically moves your cursor and Recent Contacts window to ‘Cc’ field.
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