Welcome to the Maharashtra Telecom Circle
| |||
AUCTION OF VIP/VANITY CELLULAR NUMBERS
OF MAHARASHTRA TELECOM CIRCLE | |||
Bidding shall commence at
19th January 2015 and shall continue till 29th January 2015 |
AUCTION OF VIP/VANITY CELLULAR NUMBERS OF MAHARASHTRA TELECOM CIRCLE
BSNL AP Telecom Circle relaunched Full usage/Extra Usage Value offer on MRP on Top up / Ctop up / Flexi Top up vouchers .
FULL USAGE/ EXTRA USAGE VALUE OFFER ON MRP ON
TOP- UP /C TOP- UP/ FLEXI TOP- UP VOUCHERS.
-------
BSNL AP Telecom Circle relaunched Full usage/Extra Usage Value offer on
MRP on Top up / Ctop up / Flexi Top up vouchers .
Details are as given below.
Top Up denominations / range (Rs.) Offer From To
MRP Rs.150/-, Rs.250/- & Rs.550/-. Full Usage value
equal to MRP
23-1-2015 23.03.2015
MRP from Rs. 1000 to Rs. 4900. ( In
multiples of Rs. 100/-)
10% extra Usage
value on MRP
23-1-2015 23.03.2015
MRP from Rs. 5000 to Rs. 10000. (
In multiples of Rs. 100/-)
20 % extra Usage
value on MRP
23-1-2015 23.03.2015
TOP- UP /C TOP- UP/ FLEXI TOP- UP VOUCHERS.
-------
BSNL AP Telecom Circle relaunched Full usage/Extra Usage Value offer on
MRP on Top up / Ctop up / Flexi Top up vouchers .
Details are as given below.
Top Up denominations / range (Rs.) Offer From To
MRP Rs.150/-, Rs.250/- & Rs.550/-. Full Usage value
equal to MRP
23-1-2015 23.03.2015
MRP from Rs. 1000 to Rs. 4900. ( In
multiples of Rs. 100/-)
10% extra Usage
value on MRP
23-1-2015 23.03.2015
MRP from Rs. 5000 to Rs. 10000. (
In multiples of Rs. 100/-)
20 % extra Usage
value on MRP
23-1-2015 23.03.2015
BSNL AP Circle rationalized the ISD-STV for Nepal under prepaid mobile services
Rationalization of STV under prepaid mobile services
--------
BSNL AP Circle rationalized the ISD-STV for Nepal under prepaid mobile services, as
given below:
MRP of STV(Incl. of S.tax)
Rs. 18
Existing
All voice calls to Nepal @
Rs. 6.50 / Min with validity
of 30 days
Revised
All voice calls to Nepal @
Rs. 8.50 / Min with validity
of 30 days
The above tariff is applicable w.e.f 23.01.2015.
For Details Dial “1503” Customer Care please.
--------
BSNL AP Circle rationalized the ISD-STV for Nepal under prepaid mobile services, as
given below:
MRP of STV(Incl. of S.tax)
Rs. 18
Existing
All voice calls to Nepal @
Rs. 6.50 / Min with validity
of 30 days
Revised
All voice calls to Nepal @
Rs. 8.50 / Min with validity
of 30 days
The above tariff is applicable w.e.f 23.01.2015.
For Details Dial “1503” Customer Care please.
BSNL MAHARASHTRA Akhil Bhartiya Varkari Plan VARKARI CUG PLAN
MAHARASHTRA TELECOM CIRCLE
Akhil Bhartiya Varkari Plan
VARKARI CUG PLAN
Particulars Prepaid CUG-180 Akhil
Bhartiya Varkari Mandal
SIM Card charges ( One time ) Rs. 20/-
Minimum recharge per month/per connections ( including
CUG) for less than 1000 connnections
Rs. 180/-
Total Minimum Recharge per month/connection (after
booking/activation of 1000 connections with CUG facility free)
Rs. 120/-
Validity in days 30 days
TOP UP card Talk time value As per actual
Free talk (Local) Own Network 6000 Seconds
Other Network 3000 Seconds
Free SMS 100 Nos.
Free GPRS 30 MB
Minimum commitment for number of connections 5000 within 6 months
Pulse rate (Second) per second
A. Intra Circle calls
To GSM/Fixed /WLL Own Network 1.2 paisa/second
Other Network 1.5 paisa/second
B. Inter Circle Calls
To GSM/WLL/Fixed Line Own Network 2 paisa/second
Other Network 2 paisa/second
C. International Calls (ISD) As per General Prepaid Plan
D. National Roaming Charges
Outgoing calls Local/STD (Own/Other Network) 1.2 paisa/second
Incoming Calls
E. SMS Charges (Rs. Per SMS)
Local/National Own Network Rs. 0.70
Other Network Rs. 0.80
International Rs. 5/-
F-GPRS Charges Rs. 0.02/10kb
All other charges As per General Prepaid Plan
Contd....2/-Note:
1) The Above plan shall be offered only through BSNL outlets (CSCs)
2) If the user fails to recharge the minimum recharge coupon applicable to plan, he will be
disconnected from the CUG and his outgoing will be barred and he will be treated as
general prepaid customer
3) Waiver of CUG charges i.e. Rs.60/- per month/connection will be applicable only after
activation of 1000 connections
4) Above special tariff is approved, subject to the commitment for the number of
connections within given period (in this case 5000 nos). If the customer fails to fulfil it,
then BSNL reserves the right to convert existing connections activated under this plan in
to general prepaid with immediate effect and without any intimation to the customer.
5) This offer is valid for 180 days i.e. up to 30.05.2015
6) Submission of CAF with all other supportive documents under this scheme, and their
genuineness/verification as per the guidelines issued by BSNL Corporate office for the
same.
7) Existing BSNL connection may be allowed to convert into this plan as per BSNL procedure
8) MNP may be allowed as per BSNL procedure
9) This Plan is valid for 01 year, BSNL may revise this plan after 01 year as per the trend of
the retail market
Akhil Bhartiya Varkari Plan
VARKARI CUG PLAN
Particulars Prepaid CUG-180 Akhil
Bhartiya Varkari Mandal
SIM Card charges ( One time ) Rs. 20/-
Minimum recharge per month/per connections ( including
CUG) for less than 1000 connnections
Rs. 180/-
Total Minimum Recharge per month/connection (after
booking/activation of 1000 connections with CUG facility free)
Rs. 120/-
Validity in days 30 days
TOP UP card Talk time value As per actual
Free talk (Local) Own Network 6000 Seconds
Other Network 3000 Seconds
Free SMS 100 Nos.
Free GPRS 30 MB
Minimum commitment for number of connections 5000 within 6 months
Pulse rate (Second) per second
A. Intra Circle calls
To GSM/Fixed /WLL Own Network 1.2 paisa/second
Other Network 1.5 paisa/second
B. Inter Circle Calls
To GSM/WLL/Fixed Line Own Network 2 paisa/second
Other Network 2 paisa/second
C. International Calls (ISD) As per General Prepaid Plan
D. National Roaming Charges
Outgoing calls Local/STD (Own/Other Network) 1.2 paisa/second
Incoming Calls
E. SMS Charges (Rs. Per SMS)
Local/National Own Network Rs. 0.70
Other Network Rs. 0.80
International Rs. 5/-
F-GPRS Charges Rs. 0.02/10kb
All other charges As per General Prepaid Plan
Contd....2/-Note:
1) The Above plan shall be offered only through BSNL outlets (CSCs)
2) If the user fails to recharge the minimum recharge coupon applicable to plan, he will be
disconnected from the CUG and his outgoing will be barred and he will be treated as
general prepaid customer
3) Waiver of CUG charges i.e. Rs.60/- per month/connection will be applicable only after
activation of 1000 connections
4) Above special tariff is approved, subject to the commitment for the number of
connections within given period (in this case 5000 nos). If the customer fails to fulfil it,
then BSNL reserves the right to convert existing connections activated under this plan in
to general prepaid with immediate effect and without any intimation to the customer.
5) This offer is valid for 180 days i.e. up to 30.05.2015
6) Submission of CAF with all other supportive documents under this scheme, and their
genuineness/verification as per the guidelines issued by BSNL Corporate office for the
same.
7) Existing BSNL connection may be allowed to convert into this plan as per BSNL procedure
8) MNP may be allowed as per BSNL procedure
9) This Plan is valid for 01 year, BSNL may revise this plan after 01 year as per the trend of
the retail market
BSNL AP Change in procedure for SMS keywords for activation of STV & registration of Friends and family numbers.
Change in procedure for SMS keywords for activation of STV &
registration of Friends and family numbers.
------
BSNL AP Circle has modified the SMS keywords for activation of STVs and the
registration process for Friends and Family through SMSs. Now, the customers have
to send the keywords to “ 123 “ instead of “ 53733”. The list of Keywords are attached
herewith for information please.
For any details, Dial “ 1503” Customer Care please.
Encl: As above.
Asst. General Manager (S&PP) CM,
O/o CGMT, AP Circle, Hyderabad Annexure : A
Keyword syntax for SMS activation( SMS to be sent to "123")
SL
NO ACTIVITY KEYWORD REMARKS
1
For FNF
Registration FFE <Number>
one number at a
time
2
For FNF
Modification
FFM <Old Number> <New
Number>
one number at a
time
3 For FNF View FNFLIST
4 BANDHAM FFL <LL number>
5 Paramilitary PMF <Number>
one number at a
time
6
Enquiry of
Subscribed STV STVENQ
7 For STV LIST
STVLIST <SMS or VOICE or
COMBO or GPRS or ROAM or ISD>
8
For STV
Subscription STV <STV Keyword>
Refer sms keyword
for stvs in next sheet
9 Balance Enquiry BAL
10 Voucher Recharge RC <18 digit HRN>
11 Last Call Detail LAST
12 Last 5 Call LAST5 P-1-
Annexure : B
For STV Activation SMS to be sent to "123"
Voice STVs
Sl.No. STV KEYWORD MRP In Rs.
1 VOICE5 STV VOICE5 5
2 VOICE34 STV VOICE34 34
3 VOICE43 STV VOICE43 43
4 VOICE47 STV VOICE47 47
5 VOICE57 STV VOICE57 57
6 VOICE59 STV VOICE59 59
7 VOICE65 STV VOICE65 65
8 VOICE67 STV VOICE67 67
9 VOICE71 STV VOICE71 71
10 VOICE90 STV VOICE90 90
11 VOICE97 STV VOICE97 97
12 VOICE111 STV VOICE111 111
13 VOICE121 STV VOICE121 121
14 VOICE123 STV VOICE123 123
15 VOICE135 STV VOICE135 135
16 VOICE160 STV VOICE160 160
17 VOICE185 STV VOICE185 185
18 VOICE222 STV VOICE222 222
19 VOICE304 STV VOICE304 304
20 VOICE333 STV VOICE333 333
21 VOICE344 STV VOICE344 344
22 VOICE399 STV VOICE399 399
23 VOICE894 STV VOICE894 894
ISD STV
Sl.No. STV KEYWORD MRP In Rs.
1 ISD18 STV ISD18 18
2 ISD22 STV ISD22 22
3 ISD27 STV ISD27 27
4 ISD38 STV ISD38 38
5 ISD41 STV ISD41 41
Contd. P-2- P-2-
SMS STV
Sl.No. STV KEYWORD MRP In Rs.
1 SMS12 STV SMS12 12
2 SMS23 STV SMS23 23
3 SMS31 STV SMS31 31
4 SMS32 STV SMS32 32
5 SMS35 STV SMS35 35
6 SMS52 STV SMS52 52
7 SMS53 STV SMS53 53
8 SMS83 STV SMS83 83
9 SMS147 STV SMS147 147
DATA STVs
Sl.No. STV KEYWORD MRP In Rs.
1 DATA17 STV DATA17 17
2 DATA39 STV DATA39 39
3 DATA78 STV DATA78 78
4 DATA98 STV DATA98 98
5 DATA140 STV DATA140 140
6 DATA155 STV DATA155 155
7 DATA176 STV DATA176 176
8 DATA252 STV DATA252 252
9 DATA561 STV DATA561 561
10 DATA821 STV DATA821 821
11 DATA1011 STV DATA1011 1011
12 DATA1949 STV DATA1949 1949
Mobile TV STVs
Sl.No. STV KEYWORD MRP In Rs.
1 CHANNEL103 STV CHANNEL103 103
2 CHANNEL178 STV CHANNEL178 178
3 CHANNEL182 STV CHANNEL182 182
4 CHANNEL211 STV CHANNEL211 211
registration of Friends and family numbers.
------
BSNL AP Circle has modified the SMS keywords for activation of STVs and the
registration process for Friends and Family through SMSs. Now, the customers have
to send the keywords to “ 123 “ instead of “ 53733”. The list of Keywords are attached
herewith for information please.
For any details, Dial “ 1503” Customer Care please.
Encl: As above.
Asst. General Manager (S&PP) CM,
O/o CGMT, AP Circle, Hyderabad Annexure : A
Keyword syntax for SMS activation( SMS to be sent to "123")
SL
NO ACTIVITY KEYWORD REMARKS
1
For FNF
Registration FFE <Number>
one number at a
time
2
For FNF
Modification
FFM <Old Number> <New
Number>
one number at a
time
3 For FNF View FNFLIST
4 BANDHAM FFL <LL number>
5 Paramilitary PMF <Number>
one number at a
time
6
Enquiry of
Subscribed STV STVENQ
7 For STV LIST
STVLIST <SMS or VOICE or
COMBO or GPRS or ROAM or ISD>
8
For STV
Subscription STV <STV Keyword>
Refer sms keyword
for stvs in next sheet
9 Balance Enquiry BAL
10 Voucher Recharge RC <18 digit HRN>
11 Last Call Detail LAST
12 Last 5 Call LAST5 P-1-
Annexure : B
For STV Activation SMS to be sent to "123"
Voice STVs
Sl.No. STV KEYWORD MRP In Rs.
1 VOICE5 STV VOICE5 5
2 VOICE34 STV VOICE34 34
3 VOICE43 STV VOICE43 43
4 VOICE47 STV VOICE47 47
5 VOICE57 STV VOICE57 57
6 VOICE59 STV VOICE59 59
7 VOICE65 STV VOICE65 65
8 VOICE67 STV VOICE67 67
9 VOICE71 STV VOICE71 71
10 VOICE90 STV VOICE90 90
11 VOICE97 STV VOICE97 97
12 VOICE111 STV VOICE111 111
13 VOICE121 STV VOICE121 121
14 VOICE123 STV VOICE123 123
15 VOICE135 STV VOICE135 135
16 VOICE160 STV VOICE160 160
17 VOICE185 STV VOICE185 185
18 VOICE222 STV VOICE222 222
19 VOICE304 STV VOICE304 304
20 VOICE333 STV VOICE333 333
21 VOICE344 STV VOICE344 344
22 VOICE399 STV VOICE399 399
23 VOICE894 STV VOICE894 894
ISD STV
Sl.No. STV KEYWORD MRP In Rs.
1 ISD18 STV ISD18 18
2 ISD22 STV ISD22 22
3 ISD27 STV ISD27 27
4 ISD38 STV ISD38 38
5 ISD41 STV ISD41 41
Contd. P-2- P-2-
SMS STV
Sl.No. STV KEYWORD MRP In Rs.
1 SMS12 STV SMS12 12
2 SMS23 STV SMS23 23
3 SMS31 STV SMS31 31
4 SMS32 STV SMS32 32
5 SMS35 STV SMS35 35
6 SMS52 STV SMS52 52
7 SMS53 STV SMS53 53
8 SMS83 STV SMS83 83
9 SMS147 STV SMS147 147
DATA STVs
Sl.No. STV KEYWORD MRP In Rs.
1 DATA17 STV DATA17 17
2 DATA39 STV DATA39 39
3 DATA78 STV DATA78 78
4 DATA98 STV DATA98 98
5 DATA140 STV DATA140 140
6 DATA155 STV DATA155 155
7 DATA176 STV DATA176 176
8 DATA252 STV DATA252 252
9 DATA561 STV DATA561 561
10 DATA821 STV DATA821 821
11 DATA1011 STV DATA1011 1011
12 DATA1949 STV DATA1949 1949
Mobile TV STVs
Sl.No. STV KEYWORD MRP In Rs.
1 CHANNEL103 STV CHANNEL103 103
2 CHANNEL178 STV CHANNEL178 178
3 CHANNEL182 STV CHANNEL182 182
4 CHANNEL211 STV CHANNEL211 211
BSNL AP Selfcare through USSD Introduction of new features
Introduction of new features in Selfcare through USSD for
Prepaid mobile services
-----
BSNL AP Circle has introduced new selfcare features through USSD under prepaid
mobile services. Details are as given below:
USSD OPTIONS OPERATION OPTIONS OPERATION
*123# nil enquiry
To know balance,validity
and plan
*124*2# nil enquiry nil
To know balance of Data
& SMS
*124# 1 Balance nil balance enquiry
2 Recharge 1 Scratch card Refill
2 Third Party Recharge
9 go back
0 exit
3 STV 1 Bundle Enquiry stvs balance
2 Bundle subscribe
9 go back
0 exit
4 FNF 1 FnF View
2 FnF Add one number at a time
3 FnF Modify
4 Pyari Jodi Add bandham
5 paramilatary Jodi Add jaijawan
9 go back
0 exit
5 Tarif Plan 1 Current Tariff Plan
2 Tariff plan Change
9 go back
0 exit
6 Modify Pin Change of default Pin for balance transfer
7
Language
Selection 1 ENGLISH
2 HINDI
3 TAMIL
4 MALAYALAM
5 KANNADA
6 TELUGU
8
View Last 5
calls We cal view last 5 calls
9 View last cal We can view last one call
0 Exit
For any details, Dial “ 1503” Customer Care please.
Prepaid mobile services
-----
BSNL AP Circle has introduced new selfcare features through USSD under prepaid
mobile services. Details are as given below:
USSD OPTIONS OPERATION OPTIONS OPERATION
*123# nil enquiry
To know balance,validity
and plan
*124*2# nil enquiry nil
To know balance of Data
& SMS
*124# 1 Balance nil balance enquiry
2 Recharge 1 Scratch card Refill
2 Third Party Recharge
9 go back
0 exit
3 STV 1 Bundle Enquiry stvs balance
2 Bundle subscribe
9 go back
0 exit
4 FNF 1 FnF View
2 FnF Add one number at a time
3 FnF Modify
4 Pyari Jodi Add bandham
5 paramilatary Jodi Add jaijawan
9 go back
0 exit
5 Tarif Plan 1 Current Tariff Plan
2 Tariff plan Change
9 go back
0 exit
6 Modify Pin Change of default Pin for balance transfer
7
Language
Selection 1 ENGLISH
2 HINDI
3 TAMIL
4 MALAYALAM
5 KANNADA
6 TELUGU
8
View Last 5
calls We cal view last 5 calls
9 View last cal We can view last one call
0 Exit
For any details, Dial “ 1503” Customer Care please.
BSNL to setup public WiFi hotspot in South zone with speed up to 10 Mbps
BSNL has awarded contract to QuadGen Wireless Solutions Pvt Ltd for setting up and operate Wi- Fi hot spots at public places in South zone. The states of Karnataka, Andhra Pradesh, Tamil Nadu and Kerala would benefit from this project. The project will be on a revenue sharing basis between BSNL and QuadGen Wireless Solutions. We were able to obtain detailed information on terms of the contract.
BSNL mobile customers would be able to access these public WiFi network to offload their data. Customers can also purchase prepaid vouchers to access the WiFi hotspots. They can also recharge their WiFi accounts online. BSNL also announced that special tariff plans for BSNL post paid Broadband customers will be announced were customer can use broadband from Wi-Fi hotspots on payment of monthly fees.
BSNL has categorized WiFi hotspot into following 3 types
- Small Hotspot: Cafe, Lounge, Food court etc, - 2 Mbps(dedicated)
- Mid Size Hotspot: Malls, IT Parks, Resorts, Hospitals etc – 4 Mbps(dedicated)
- Large Hotspot: Campus, Very large mall, uncovered broadband semi urban/rural areas – 10 Mbps(dedicated)
Important terms of contract
- Retail hotspots across India shall be created by tying up with various retail outlets.
- BSNL will provide the bandwidth on best effort basis for a Hotspot location premises.
- Set up call Center for dealing with customer requests/complaints and also extend mechanism for Web support.
- BSNL shall use its sales channel for distribution of vouchers/recharge coupons to avail wi-fi hot spot services.
- Bidder shall maintain the branding of BSNL throughout while they will be availing the services.
- For Project-1 (South Zone) revenue share for BSNL is 34%.
- Duration of contract is 5 years from the date of Launch of service from the first hot spot location.
- Status report shall be sent on 31-03-2015 or Roll out of Hotspot services at 25 locations in the zone, whichever is earlier.
Roll-out obligation and Performance SLA
BSNL has put forward strict roll-out obligation for QuadGen Wireless Solutions to meet. This include launch of Hot Spot within 3 months from the date of place of Work Order. Also BSNL want QuadGen to meet revenue target of Rs 50 lahks for year 2 and Rs 1 core for year 3 in each zone. Failure to meet the target would lead to compensate BSNL for the shortfall in BSNL revenue share.
BSNL has also put forward strict performance and SLA targets. Acceptable downtime for hotspot is less than 30min per day and service should be activated within 4 hours. Minimum download speed should be measured for each plan and reported to TRAI.
BSNL trying to compete with private WiFi operators?
Recently Airtel and Reliance Jio announced their plans to start public WiFi hotspots across the country in connection with their 4G service. These moves were aimed at upcoming data revolution in India. BSNL is trying to compete with private operators with its own public WiFi service.
Anupam Shrivastava appointed BSNL CMD
BSNL has announced the appointment of Mr. Anupam Shrivastava as the new CMD after the candidacy being approved by the Appointments Committee of the cabinet. Shrivastava was earlier heading the Consumer Mobility division of the telco.
Anupam Shrivastava was appointed as director of BSNL way back in 2013 but the recommendation was held back by the then Telecom Minister Kapil Sibal who extended RK Upadhyay’s term till June 30. The government further delayed appointing head of BSNL as it was making headlines due to the huge loss it was incurring. Currently Director Enterprises AN Rai is handling the additional charge of the CMD.
It will be a challenging task for Mr. Srivastava as he will be responsible for the NOFN(National Optical Fibre Network) project which is going at snail pace. Only 6% of the cable laying work has been completed whereas the entire project was given a realistic deadline this year and now it has been extended to December 2016. Mr. Srivastava will also have to devise strategies and turn the state run telecom company into a profit-making one.
Karnataka High Court directs BSNL to advertise new DND regulations
The Karnataka High Court has asked the Bharat Sanchar Nigam Limited (BSNL) to advertise the new regulations introduced by the Telecom Regulatory Authority of India (TRAI). On December 1st 2010, TRAI took a step forward to curb unsolicited commercial communications to Indian consumers from telemarketers using medium such as voice or Short Messaging Service (SMS). The regulation mandates telemarketers to register with TRAI in order to facilitate scrubbing of Do Not Call Registered numbers in India.
Justice S Abdul Nazeer directed BSNL to submit an action taken report and adjourned the next hearing to February 4. A petition was filed before the court after BSNL failed to attend to petitioner’s 400 complaints about receiving over 600 unsolicited commercial messages on his BSNL mobile phone number.
The petitioner, Mohammed Dastagir contended that the messages were invading his privacy and causing mental agony to him. He had contended that he had received over 600 messages since 2010 despite writing to BSNL to put his number under DND (do not disturb) category. However, repeated complaints had not resulted in any action and the BSNL failed to submit the action taken report.
The principal general manager of BSNL who was present before the court submitted that the 600 messages have reduced to 14 messages.
BSNL AP STV-201
BSNL MOBILE AP introduces very attractive Voice STV-201 with 400 Minutes of LOCAL/STD calls to Any Network FREE with validity of 30 days. For Info dial 1503
BSNL AP STV-59 & STV-160 1.2 paisa/2 sec
BSNL MOBILE AP offers attractive Voice STVs-59 & 160. Just pay Rs 59/160 & enjoy LOCAL/STD calls to any network @1.2paisa/2Sec tariff. Validity 30/90 days. Dial 1503
BSNL AP FULL USAGE VALUE ON TOP UP OF RS 100 TO 990
BSNL AP FULL USAGE VALUE ON TOP UP OF RS 100 TO 990 (in multiples of 10) for info dial 1503
BSNL Tele- Education service
What is tele-education service?
BSNL provides Tele-education service through tie-ups with various service/ tele-education content providers. The service/ tele-education content provider has tie-ups with various institutes and from there live lectures(audio + video) will be streamed to your PC through BSNL Broadband Connection.
Who can take Tele-education service?
If you are not a BSNL Broadband customer then you first take a BSNL Broadband connection. To take a BSNLBroadband connection contact nearest BSNL office or dial Toll free 1800 424 1600.
How can I subscribe to Tele-education service?
Tele-education service provider will issue advertisements and inform procedure to register for a particular course. You may also visit the web site www.education2home.in for further information.
How much shall I be charged for Tele-education service?
There shall be two types of charges for Tele-education service: Course fee: It will be charged by Tele-education content provider. BSNL has no part to play in collection of this fee. BSNL does not own any responsibility for this amount. This is purely between Tele-education content provider, Institute and you. Tele-education Charges:BSNL will charge you for the Tele-education bandwidth usage. BSNL has come out with a special tariff package for the Tele-education. BSNL has kept a very minimal charges for bandwidth usage for Tele-education service. The charging will be flat monthly billing, depending on the Tele-education course subscribed. There could be different fee for a course based on category of the course. The category of the course will be decided based on the number of hours per month prescribed in that course.
How do I save money by using tele-education service?
Students usually have to go to other cities/ places to pursue some courses. In such cases Tele-education will save even the boarding and lodging expenditure for a student. When a student goes for tuition class then also he has to spend money as well as time in traveling, that cost will also be saved if you subscribe to tele-education service.
What are the advantages of Tele-education service?
Tele-education service has been tailored in such a way so that students are benefited. With this service students can not only save money and time they can also flexibility of time if they are working executives. Housewives can also subscribe to the courses of their interest. In addition to other courses like BA, MBA etc. computer, cookery courses etc are also available.
Shall I get a separate bill for tele-education service?
No, the charges for tele-education service as per the category of the course shall be added in your telephone/ broadband bill.
How long shall it take to start tele-education service at my place?
If you are already a BSNL Broadband customer then it will take about 4 days to start tele-education service on your broadband connection. However you need to register for a particular course with the Tele-education service provider. If you are not a BSNL Broadband customer then please book for a broadband connection.
Can I surf internet while taking lecture through tele-education?
You can not surf internet while taking lecture through tele-education.
BSNL Apps BSNL's Application Store Service
What is the BSNL Apps ?
The BSNL Apps is a one stop shop for all BSNL Mobile (2G/2.5G/3G) customers to purchase and download applications for use on their handsets. An application is a software which you can download onto your handset for personal use e.g. Calorie Calculator etc.
The BSNL Apps provides you thousands of applications, utilities, games and themes. A wide-array of applications is available on the BSNL Apps & Applications are updated on a regular basis.
Yes, this service is for both Pre-paid and Post-paid BSNL mobile subscribers ‘having GPRS facility’.
You should have GPRS facility activated on your mobile and you need to visit BSNL Live WAP Portal. A “BSNL Apps ��? icon is available on the BSNL Live Home page for you to access the various applications.
File sizes are listed on each application's page, near the Buy/Download button.
Only those applications that are compatible to your handset are displayed when you browse through the BSNL Apps .
The browsing & downloading of content / application will be as per your data plan and you would be charged for the content only when you download a particular application on your handset. For browsing you will be charged separately and for download you would be charged only when you download a particular application on your handset. The charges vary by application. These charges are displayed before you actually download. The following charging models are currently used:
a. Free download
b. One-time payment – you are charged one time prior to download.
c. Subscription payment – can be per month, per week or per day. Per month model gives you an initial 30 day access to the application with automatic 30 day renewals till you cancel. Similarly per week gives you 7 day access and per day gives you 24 hour access.
d. Data charges for browsing/Downloading/network-aware apps are extra & as per Data plan opted by you.
a. Free download
b. One-time payment – you are charged one time prior to download.
c. Subscription payment – can be per month, per week or per day. Per month model gives you an initial 30 day access to the application with automatic 30 day renewals till you cancel. Similarly per week gives you 7 day access and per day gives you 24 hour access.
d. Data charges for browsing/Downloading/network-aware apps are extra & as per Data plan opted by you.
To see your purchased applications, click My Purchases link on the BSNL Apps homepage.
Click on My Purchases link on BSNL Apps to see the list of purchases. If the application is a subscription application then you will see when the subscription is activated till and what the renewal period is (i.e. monthly, weekly or daily).
Yes, there are plenty of regional applications available on BSNL Apps for our regional customers.
Yes you can use BSNL Apps when you are in roaming.
On selecting the download option, all applications would get installed automatically on your handset. Some handsets may prompt you to confirm whether you want to download and install the application.
This is a handset Feature. Some handsets may prompt you to define where you would want the application to be saved. In case you have already made some settings the application may download itself on to the preferred location in your Handset.
The application would be saved as an Icon on your preferred location where it has been saved. You would need to click on the icon and select the delete or remove menu. In case you do not get these options directly you might need to delete the application through Mobile desktop Manager which comes bundled with your handset.
If you have a Nokia handset, please look for the app in Menu > Applications > My Own. For other handsets please look in the Games or Applications folder. Otherwise, please try the Search function on the handset.
If the download process has not completed due to any reason you can visit the BSNL Apps Home Page again and click on the ‘My Purchases’ link to re-download another 2nd time without any extra charges for the application.
You should check your network connectivity and try again. You could also visit the Apps Home Page again and Click on the ‘My Purchase’ link to re-download again without any extra charges.
In all probability this would be a handset related issue. Some basic checks would need to be done to ensure that your Handset is capable to download the applications. • To check that there is enough memory on your handset. • Time and date should be correctly configured • Clear the cache memory on your handset. We would request you to download the applications again. In case you are still not able to download the application please contact our BSNL customer care.
- Unknown error
- Failed: Invalid file
- Unable to download/install
- Operation failed
- Compulsory attributes missing
- Download failed
- Incorrect description
- 904 size mismatch
- Invalid content
- Blank white page appears
- Freezes while launching
- Incorrect language
- Does not fit the screen
- Certificate Error
- Authentication Error/Failure
In all probability this would be a handset related issue. You should do some basic checks would need to be done to ensure that your handset is capable to download the applications. • To check that there is enough memory on your handset. • Time and date should be correctly configured • Clear the cache on your handset as per the instructions given in the handset manual.. You should download the application again from ‘My Purchase’ Section on BSNL Apps.In case you are still not able to download the application please contact our GPRS Technical Helpdesk. (Raise Service Request in case the complaint is still not resolved.)
Call centre number are as follows: All Zones 1503 (works from BSNL Numbers only) 1800-180-1503 (From all numbers) Please have the following data ready to raise the service request: 1. Customer Name 2. Mobile Number 3. Order/Transaction number 4. Application Name 5. Problem Faced: for example: • Unknown error • Failed: Invalid file • Unable to download/install • Operation failed • Compulsory attributes missing • Download failed • Incorrect description • 904 size mismatch • Invalid content • Blank white page appears • Freezes while launching • Incorrect language • Does not fit the screen • Certificate Error • Authentication Error/Failure
You can cancel an application subscription in one of the following ways: 1. You will receive a subscription renewal reminder text message. Click on the link in the message to cancel your subscription. 2. Go to My Purchases link on BSNL Apps , find the application you want to cancel and click ‘Cancel’. 3. Call BSNL Customer care.
There will be no further charges on your account for the application. You will have access to the application till the end of the current access period. E.g. if you canceled on the 15th day of a monthly subscription then you will have access to the application till the 30th day.
Steps to use BSNL Apps : 1.Click “BSNL Apps ��? icon on the BSNL Live home page. 2.On the BSNL Apps home page select from the menu of applications. 3.On selecting a specific category from the menu you would then be presented a list of available applications which you can download under that category. 4.On selecting any specific application you would then be presented with the details of the application along with the price. 5.Some applications are available for Free and would display only a “Download��? option with Zero price point. 6.You would then need to click/select the Buy or Download; the application would begin to download on your mobile. 7.The application will install on your handset. After the install is complete, you will see the option to 'Start Now?' depending on your handset. 8.If you select 'Yes' the application will start. 9.If you select 'No' you will be back to the BSNL Apps Receipt page. Here you can click on “BSNL Apps " link to go back to the BSNL Apps home page.
Consumer Education Workshop at Kolkata on 16.01.2015
Consumer Education Workshop
Calcutta Telephones, BSNL will organize Consumer Education Workshop on 16.01.2015 at Conference Hall of Telephone Bhavan, 3rd Floor, 34, BBD Bag (South), Kolkata -700 001 at 2 PM.
All Consumers of calcutta Telephones, BSNL are cordially invited to attend the above Workshop for , effective Redressal of Consumer Complaints and their valuable suggestions for developing the BSNL.
All Consumers of calcutta Telephones, BSNL are cordially invited to attend the above Workshop for , effective Redressal of Consumer Complaints and their valuable suggestions for developing the BSNL.
BSNL karnataka festival offer for prepaid customers w.e.f. 07-Jan-2015 to 31-Jan-2015
BHARAT SANCHAR NIGAM LIMITED
Karnataka Telecom Circle,
Bangalore – 560 008
Festival offer
Following festival offer for prepaid customers in Karnataka
circle w.e.f. 07-Jan-2015 to 31-Jan-2015
1. Full Usage value on Top up denominations Rs.250/- &
Rs.550/-
Topup Denomination
in Rs.
Usage Value in Rs.
250/- 250/-
550/- 550/-
2. 10% extra usage value on Top up denominations Rs.1,500/-
& Rs.2,500/-
Topup Denomination in
Rs.
Usage Value in
Rs.
1,500/- 1,650/-
2,500/- 2,750/-
3. 20% extra usage value on Top up denominations Rs.5,000/-,
Rs.5,500/- & Rs.6,000/-
Topup Denomination in
Rs.
Usage Value in
Rs.
5,000/- 6,000/-
5,500/- 6,600/-
6,000/- 7,200/-
Karnataka Telecom Circle,
Bangalore – 560 008
Festival offer
Following festival offer for prepaid customers in Karnataka
circle w.e.f. 07-Jan-2015 to 31-Jan-2015
1. Full Usage value on Top up denominations Rs.250/- &
Rs.550/-
Topup Denomination
in Rs.
Usage Value in Rs.
250/- 250/-
550/- 550/-
2. 10% extra usage value on Top up denominations Rs.1,500/-
& Rs.2,500/-
Topup Denomination in
Rs.
Usage Value in
Rs.
1,500/- 1,650/-
2,500/- 2,750/-
3. 20% extra usage value on Top up denominations Rs.5,000/-,
Rs.5,500/- & Rs.6,000/-
Topup Denomination in
Rs.
Usage Value in
Rs.
5,000/- 6,000/-
5,500/- 6,600/-
6,000/- 7,200/-
BSNL MADYAPRADESH OFFERS OF THE MONTH JAN 2015
20% अत र त टॉक-वै य
ू
GSM ीपेड मोबाइल सेवाओंके तहत टॉप अप ऑफर
जनवर#
2015
STV-135
335 Min Calls
Local/STD
Val.-30 days
STV-395
1200 Min Calls
Local/STD
Val.-90 days
STV-155
1 GB
3G Data
Val.-28 days
STV-44
1.4p/2sec
Local Any-net
Val.-30 days
STV-176
1 GB
3G Data
Val.-30 days
ीपेड लोक$ य STVs
टॉपअप ऑफर
50MB %& डेटा, GSM 'लान वाउचर और टॉप-अप के साथ %& डेटा
BSNL OFFERS
OF THE MONTH
20%
अत र त टॉक-वै यू
टॉप-अप-5000
एवंअ-धक
10%
अत र त टॉक-वै यू
टॉप-अप-1000
से4999
फ
ु
ल
टॉक-वै य
ू
टॉप-अप
50,150,
250 & 550
फ
ु
ल टॉक-वै य
ूटॉप-अप 110 के पेपर वाउचर पर भी
50MB
%& डेटा
सभी GSM 'लान वाउचर के साथ
वैधता-30 5दन
टॉप-अप 100 और 200 के साथ
वैधता-7 5दन
BSNL introduces Online Complaint Portal For Mobile, Broadband and Landline Customers
BSNL introduces New Online Complaint Portal For
Mobile, Broadband and Landline Customers
BSNL has enhanced its Online Complaint portal and Public Redressal setup in BSNL has
been introduced right from the Corporate Office to Telecom circles /SSA levels. The
operator claims that now Circle Level and Corporate Level team will monitor all the
complaints to resolve the issue within a specific time-frame.
How to use BSNL Online Complaint Portal / Public Grievances (PG) System :
1. First you need to Book you complaints at BSNL have Toll Free Number
198, 1500, 1503, 1504 & 12727 which can be accessed from any BSNL phone toll free.
2. If your problem is Not Resolved within satisfactory Time Period or BSNL Staff/Officials
are not resolving the problem then there is way to bring your problem to higher level by
registering complains at BSNL Public Grievances (PG) Complaints Website
BSNL Subscriber can register the Online complains on website :
http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp select Telecom Circle or State, Fill
Customer Detail, Contact No (Must) on which BSNL Authority will contact you. Mention
Grievance in Brief and submit it. You will get One ID, Note it for future reference.
Mobile, Broadband and Landline Customers
BSNL has enhanced its Online Complaint portal and Public Redressal setup in BSNL has
been introduced right from the Corporate Office to Telecom circles /SSA levels. The
operator claims that now Circle Level and Corporate Level team will monitor all the
complaints to resolve the issue within a specific time-frame.
How to use BSNL Online Complaint Portal / Public Grievances (PG) System :
1. First you need to Book you complaints at BSNL have Toll Free Number
198, 1500, 1503, 1504 & 12727 which can be accessed from any BSNL phone toll free.
2. If your problem is Not Resolved within satisfactory Time Period or BSNL Staff/Officials
are not resolving the problem then there is way to bring your problem to higher level by
registering complains at BSNL Public Grievances (PG) Complaints Website
BSNL Subscriber can register the Online complains on website :
http://mis.bsnl.co.in/pgs/internet/pgwebregn.asp select Telecom Circle or State, Fill
Customer Detail, Contact No (Must) on which BSNL Authority will contact you. Mention
Grievance in Brief and submit it. You will get One ID, Note it for future reference.
BSNL Chennai Rs.1000 Sale price of GSM Based Fixed Wireless Phones (FWPs) from 22.12.2014 TO 21.03.2015
|
Sale
price of GSM Based Fixed Wireless Phones (FWPs)
|
||||||||||||||||||||||||
|
It is hereby conveyed for extension of the following promotional scheme
offered for GSM FWP as detailed below and the same is implemented for Chennai
Circle(incl TN Circle) for a period of 90 DAYS from 22.12.2014 TO 21.03.2015.
The free
talk time 12500 secs per month allowed for a month is to be utilized within
the month for which it
is
allowed & no carry forwards will be allowed |
BSNL Chennai Full usage value equal to MRP on Top-up Rs.110 on 08.01.15
|
Full
usage value equal to MRP on Top-up Rs.110
|
||||
|
It is hereby conveyed for the full usage value equal to MRP on Top-ups Rs.
110 for Chennai Telephones including Tamilnadu Circle in prepaid Mobile
services for one day on 08.01.2015. The
details are given below:-
Note: Wherever, the usage value
offered with top-up voucher is more than the MRP, the higher usage value already offered
will prevail. This is for kind information and necessary action please.
|
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