BSNL EMAIL CRM TOOL AUTOMATED INWARD ROUTING (AIR)
AUTOMATED INWARD ROUTING (AIR)
A SUPPORT MANAGEMENT TOOL
- Now you can easily manage your Customer Care/ Support/ BPO teams through XGen AIR. Through AIR, have automated rules set to allow one email id of the organization being served by multiple agents with strict rules and responsibilities assigned to each agent automatically. Let AIR take care of load balancing and email tracking. Monitor performance of each agent through Admin reports. Manage all this and much more and that too without any extra ticketing system. At any time you may enable your account(s) with AIR Facility, Note that subscriptions upgrades are billed as per the package you opt.
Take further info for this section from here:
XGenPlus TUTORIAL:
Support Management Tool for BPOs/KPOs, Customer Care & Support - AIR
MRP revision in r/o existing annual Data Plan Vouchers- 1251, 2299 , 3299 & Implementation of new DPV 4499
MRP revision in r/o existing annual Data Plan Vouchers- 1251, 2299 , 3299 &
Implementation of new DPV 4499
MRP of existing annual data plan vouchers will be revised and new DPV4499 will be implemented with effect from 01.10.2015. Details are given below. Particulars Existing DPV- 3299 Revised DPV- 3999 Existing DPV- 2299 Revised DPV- 2799 Existing DPV- 1251 Revised DPV-1499 NEW DPV4499 MRP of Data Plan Voucher (Incl.of S.Tax) Rs.3299/- Rs.3999/- Rs.2299 Rs.2799/- Rs.1251 Rs.1499/- Rs.4499/- Free Data Usage 2.5 GB per month for 12 months 2.5 GB per month for 12 months 1.5 GB per month for 12 months 1.5 GB per month for 12 months 0.75 GB per month for 12 months 0.75 GB per month for 12 months 30 GB for 12 months Main Account Validity One Year, Further Extension of Validity ,through same plan voucher Availability Through C-Top-Up Applicability For data plans with and without sale of BSNL Data Card or any of the BSNL bundled Data card Base Voice Tariff Plan Prepaid “Per Minute Plan”
Subscribe to:
Posts
(
Atom
)
