New Promotional standalone Broadband Plan '5GB Free Trial' for one month free of cost for the existing Landline Customers only upto 31/03/2019
Particulars	5GB Free Trial
Bandwidth (with best effort download Speed) subject to Technical Feasibility	Upto 10 Mbps till 5 GB/day, upto 1 Mbps beyond
Applicability	All Users of all Circles (except A&N Circle)
Fixed Monthly Charges (Rs)	NA
Annual Payment Option (Rs.) [10 x FMC]	NA
Two Years Payment Option (Rs.) [19 x FMC]	NA
Three Years Payment Option (Rs.) [28x FMC]	NA
Download/Upload Limit (MB/ GB) per month	Unlimited
Additional Usage Charges/ MB beyond free download/upload limit (Rs)	NA
Free E-mail IDs/Space (Per E-mail ID)	1/1 GB
Static IP Address (On Request)	NA
Security Deposit	NIL
Minimum Hire Period	NA
Telephone fixed monthly charges in Rs	As per existing Landline Plan
Free Calls and Additional facility
MCU Charges/pulse in Rs.	(To BSNL N/W after free calls)
(To other N/W)
ISD Charges on MCU basis	As per existing ISD tariffs
Terms & Conditions for providing above Broadband '5GB Free Trial' plan :- Above plan shall be available in all the Circles (except A&N Circle) on promotional basis w.e.f. 01-03-2019 to 31-03-2019 for existing BSNL landline (i.e. not having Broadband) customers only. Installation Charges & Security charges shall be waived off during promotional period. The above plan shall not be available on FTTH. Customer premise equipment (CPE)/Modem shall be customer owned. After expiry of promotional period, existing customers under above plan shall be migrated to regular Broadband plans. The choice of the existing regular Circle specific/PAN India DSL/FTTH Broadband plan from the customer who opted above plan shall be taken by the Circle. and will be migrated (after expiry of promotional period) to the selected regular BB plan. Customers who are not opted any regular DSL/FTTH Broadband plans at the time of CAF filling, will be migrated (after expiry of promotional period) acquired under above plan to the Broadband plan 'BB BSNL CUL' automatically.

New Promotional standalone Broadband Plan '5GB Free Trial' for one month free of cost for the existing Landline Customers only upto 31/03/2019

Particulars

5GB Free Trial

Bandwidth (with best effort download Speed) subject to Technical Feasibility

Upto 10 Mbps till 5 GB/day, upto 1 Mbps beyond

Applicability

All Users of all Circles (except A&N Circle)

Fixed Monthly Charges (Rs)

Annual Payment Option (Rs.) [10 x FMC]

Two Years Payment Option (Rs.) [19 x FMC]

Three Years Payment Option (Rs.) [28x FMC]

Download/Upload Limit (MB/ GB) per month

Unlimited

Additional Usage Charges/ MB beyond free download/upload limit (Rs)

Free E-mail IDs/Space (Per E-mail ID)

1/1 GB

Static IP Address (On Request)

Security Deposit

NIL

Minimum Hire Period

Telephone fixed monthly charges in Rs

As per existing Landline Plan

Free Calls and Additional facility

MCU Charges/pulse in Rs.

(To BSNL N/W after free calls)

(To other N/W)

ISD Charges on MCU basis

As per existing ISD tariffs

Terms & Conditions for providing above Broadband '5GB Free Trial' plan :-

Above plan shall be available in all the Circles (except A&N Circle) on promotional basis w.e.f. 01-03-2019 to 31-03-2019 for existing BSNL landline (i.e. not having Broadband) customers only.
Installation Charges & Security charges shall be waived off during promotional period.
The above plan shall not be available on FTTH.
Customer premise equipment (CPE)/Modem shall be customer owned.
After expiry of promotional period, existing customers under above plan shall be migrated to regular Broadband plans.
The choice of the existing regular Circle specific/PAN India DSL/FTTH Broadband plan from the customer who opted above plan shall be taken by the Circle. and will be migrated (after expiry of promotional period) to the selected regular BB plan.
Customers who are not opted any regular DSL/FTTH Broadband plans at the time of CAF filling, will be migrated (after expiry of promotional period) acquired under above plan to the Broadband plan 'BB BSNL CUL' automatically.

Welcome to the Telecom Commercial Communications Customer Preference Portal of the TRAI!

To holistically curb this growing menace and effectively regulate unsolicited commercial Calls and messages, TRAI has notified "The Telecom Commercial Communication Customer Preference Regulations, 2010". All the provisions of regulations come into force from 27th September, 2011.The Indian telecom Industry with nearly 900 million subscribers is the second largest wireless market in the world. Low tariffs and direct reach to consumers has made SMS and direct calling one of the most cost effective ways of selling services and products. However, telemarketing has brought with it serious issues of invasion of privacy and has become a major irritant to customers.

The Telecom Commercial Communications Customer Preference Portal is a data base containing a variety of information prescribed in "The Telecom Commercial Communications Customer Preference Regulations, 2010".

Customers- Customers (landline and mobile) who do not want to receive commercial communications can dial or SMS to 1909 (toll free) and register in either of the two categories:

Fully Blocked Category- stoppage of all commercial Calls/SMS
Partially Blocked Category- stoppage of all commercial Calls/SMS except SMS from one of the opted preferences

For registering option using SMS, for 'fully blocked category', write "START 0" and send it to 1909. For 'partially blocked category', send SMS 'START' with one or multiple options from the list of seven categories.

There are at present 7 preferences to choose from- Banking/Insurance/Financial Products/Credit Cards-1, Real Estate-2, Education-3, Health-4, Consumer goods and automobiles-5, Communication/Broadcasting/Entertainment/IT-6, Tourism-7.

For example: To receive messages relating to only Health products, then send SMS "START 4" to 1909. Similarly, for receiving messages relating to Real Estate and Education, send SMS "START 2,3" to 1909.

On successful registration, customer will receive an SMS confirming exercised options and a Unique Registration Number within 24 hrs. The registration will be effective within 7 days of placing the request with the service provider. The customers can check the status of their registration by clicking on "Customer Registration Status".

Customer can also change the preferences after 7 days of registration or the last change of preference.

If customer receives UCC even after 7 days of registration, he can register a complaint with his service provider within 3 days of receipt of such UCC by dialing or sending SMS to 1909. Customers will have to provide the telephone number or header of the message from where the call or message has been received, short description of such call or message along with the date of receipt of call or message.

For complaint through SMS, customer has to send SMS "the unsolicited commercial communication, XXXXXXXXXX, dd/mm/yy" to 1909. Where XXXXXXXXXX - is the telephone number or header of the SMS, from which the UCC has originated.The telephone number or header and the date of receipt of the unsolicited commercial SMS may be appended with such SMS, while forwarding to 1909, with or without space after comma.

Service Provider will take action on complaint and inform the complainant within 7 days of lodging of complaint. Customers may check registration status of his complaint through the link "UCC Complaint Registration Status".

Customers not registered with NCPR can also identify the commercial calls because they will all come from numbers starting with '140'. This is a series specially earmarked for telemarketers.

Also, in order to control the possibility of SMS packages (those allow a very large number of SMS per day) to be used by the telemarketers for sending large number of SMSs from a normal telephone number, a limit of 100 SMS per day per SIM has been laid down under these regulations except on blackout days.

Further, all commercial calls or SMS except the transactional SMSs will be sent to the customers only between 9 AM and 9 PM.

Telemarketers- TRAI has notified new regulations "Telecom Commercial Communications Customer Preference Regulations (TCCCPR),2018" on 19.07.2018. Accordingly, TRAI has discontinued registration of telemarketers through NCPR portal. Prospective Telemarketers/Functional Entities may approach Access Providers to carry one or more of the functionality.

Access Providers- This portal also provides Guidelines and procedures to be adopted by Access Providers under the menu"Access Providers". Access Providers can do various activities in accordance with the regulations through this portal using their login credentials.