Appointment of Rural Distributors in Palakkad Secondary Switching Area (SSA) for selling BSNL products

General Manager, Telecom
2nd Floor, CTO Building
Palakkad – 678 001
Appointment of Rural Distributors in Palakkad Secondary Switching Area (SSA) for selling BSNL products as per Sales and Distribution Policy 2012
General Manager Telecom, BSNL, Palakkad desires to appoint Rural Distributors in selected areas of Palakkad SSA (List available in Annexure B) for distribution of BSNL products to retailers within a restricted area.
Terms and Conditions
Rural Distributors are referred to as RDs, wherever necessary, in this document.
 Rural Distributors may work on non-exclusive basis.
 Rural Distributors will be assigned an exclusive area of 4-5 BTS sites / 15 km. area within one Franchisee Territory.
 Rural Distributors must be residents of one of the villages of the area, which they want to serve, so that they have good knowledge of local conditions and local market.
 Rural Distributors must directly serve the retailers within the designated area.
 Rural Distributors may primarily be served by existing Franchisee of that area or may be served by BSNL directly.
 If served by the Territory Franchisee, Franchisee will collect all Customer Application Forms (CAFs) from Rural Distributors and will provide them Subscriber Identification Module (SIM) as well as Recharge Coupon/C-TOPUP etc.
 Rural Distributors will make payment at the time of delivery of stock. However, they should make the requisition to the Territory Franchisee in advance. Representative of Territory Franchisee will deliver the stock at their doorstep.
 Else Rural Distributors may collect the stock from the nearest BSNL Customer Service Centre and submit the documents to Customer Service Centre itself.
Eligibility
 Educational qualification: 8th standard passed
 Rural shop/Distributor of any product preferably of FMCG products / electronic / mobile products etc.
 Resident of the same territory, with proof of residence.
 Must possess PAN Card.
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Commission and Discount structure
Table- I (Three Tiers) Franchisee – Rural Distributors – Retailers
Sharing of Franchisee Discount/ Commission among Franchisee/ RDs/ Retailers
Product
Franchisee
RDs
Retailers
New Connection (Prepaid/ Postpaid)
15%
15%
70%
CAF Commission
50%
20%
30%
Recharge / C-TOPUP
10%
15%
75%
Wherever retailers are being served through „Rural Distributors (RDs)‟, Franchisee has to pass on 90% of Recharge / C-TOPUP of the Franchisee commission/discount to rural Distributors.
Table- II (Two Tiers) - Rural Distributors – Retailers
Sharing of Franchisee Discount/ Commission among RDs/ Retailers
Product
RDs
Retailers
New Connection (Prepaid/ Postpaid)
15%
70%
CAF Commission
50%
30%
Recharge / C-TOPUP
15%
75%
Selection
Interested parties may submit their application available in Annexure A, with eligibility documents on or before 17.00 Hrs of 21.08.2014 to Assistant General Manager (Sales)-CM, BSNL, 2nd Floor, CTO Building, Near Head Post Office, Palakkad - 678001
A Committee consisting of BSNL officers will interview all the short-listed candidates. Committee will judge level of involvement of the candidate, understanding of distribution and telecom market in the area.
Selection criteria
Experience
50 marks
Presentation/ Interview
50 marks
Date of selection
11.00 Hrs of 26-08-2014
Venue of selection
Office of the Assistant General (Sales) – CM, CTO Building, Palakkad – 1
Contact Numbers
0491 – 2548085, 2546700
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 The selected Rural Distributors have to sign an agreement with BSNL and also remit by cash an amount of Rs. 5,000/- (Rupees Five Thousand Only) as Security Deposit.
 The initial period of agreement shall be for 3 years.
Performance Monitoring
Weightage for evaluating performance against target achievement
Parameter
Weightage
Type A Parameters
FRC / Plan Voucher
45%
RC
15%
POS
15%
Type B Parameters
% of CAF forms submitted
15%
Percentage of recharge sales via C-TOPUP
10%
Total
100%
Bench Mark Score
50%
Note: Type A parameters in case RDs served by Franchisees and Type A & B both in case RDs served by BSNL.
Extension: Based on performance, the SSA Head may extend agreement on year-to-year basis for a period of two years. The decision of BSNL shall be final in regard to the grant of extension.
Migration: Head of Circle may decide performance based migration criteria for RDs. The decision of BSNL shall be final in this regard.
General Instructions
I. Requirements for Rural Distributor
1) Rural Distributor has to sell BSNL product and services as specified by BSNL.
2) BSNL reserves the rights to seek/verify financial information from Rural Distributor Bankers/credit providers and ensure other sources to carry out other verifications.
3) Security Deposit of ` 5,000/- is refundable after successful operation.
4) Rural Distributor shall deposit the aforesaid security deposit amount. BSNL reserves the right to forfeit/adjust/apply the said security in full or part thereof after deduction of any sums due from the Rural Distributor to BSNL at any time. Rural Distributor shall continue to be liable for balance, if any. No interest will be paid on the security deposit till it is refunded. BSNL
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reserves the right to increase the amount of security at any time in its sole discretion with respect to any/some/all Rural Distributors.
II. Responsibilities of Rural Distributor
It is the responsibility of Rural Distributors to generate demand for providing services permitted by BSNL, selling of all BSNL Products and services assigned to them, directly or through retailers. Not only the targets set are to be achieved but also efforts are to be made to surpass it.
1) Timely submission of bills and claims to the nodal officer/ Franchisee.
2) Management Information System (MIS) as per BSNL‟s format to BSNL officials/ Franchisee as per frequency specified.
3) Rural Distributor must ensure that BSNL products are available in retail networks in sufficient quantity on demand. Rural Distributor must ensure that no black-Marketing or maltreatment to customer is done through its rural network.
4) Verification of credentials of customers –
i) Verification of PIA (photo, identity and address) of customer at the POS (Point of Sale) has to be done as per the various guidelines issued by DoT and BSNL from time to time. Rural Distributors will be responsible for the verifications done by all the channels i.e. retailers.
ii) Rural Distributors shall obtain from customers/subscribers such documents as prescribed from time to time by BSNL.
5) Rural Distributors will be responsible for all the work done through retailers.
6) Rural Distributors are required to attend meetings in SSA/ Franchisee as and when needed. Rural Distributor must ensure availability of BSNL products and services.
III. Commission / discount / rewards / marketing claim
1. Rural Distributor will get upfront payment for basic commission / discounts wherever specified. Rural Distributor will retain his share and pass on remaining to retailer.
2. Designated BSNL officer/ Franchisee to verify and sign the claim and forward it to the respective unit.
3. BSNL/Franchisee shall have free access to the Rural Distributor premises & to inspect all records, receipts, vouchers, sale books, demand registers etc.
4. BSNL reserves the right to change the commission/ discount structure from time to time based on market/commercial needs without giving any notice.
5. TDS will be deducted as applicable and service tax will be levied as per rule.
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IV. BSNL reserves the right to change the terms of trade from time to time without any prior notice
1. The company reserves the right to withhold or delay the commission/discount for the Rural Distributors (RDs) in case of any pending disputes in matters relating to activations or cancellations.
2. In case of dispute arising between the RDs/ Franchisees and BSNL, the same shall be adjudicated by the SSA Head or any official appointed by the SSA Head.
3. The decision of BSNL will be final on all matters relating to the business rules and will be binding on the Rural Distributors.
4. Rural Distributor has to fully co-operate with Franchisee / BSNL to investigate any complaint.
5. BSNL shall not be liable for any act of discount/commission or omission of any third party.
6. Rural Distributor will have to abide by the policy rules, regulations and instructions of BSNL as revised/modified from time to time, without any prior notice to the Rural Distributor in respect of all matters including security deposit, discount/commission payable to the Rural Distributor etc.
7. SSA Head reserves the right to accept or reject any or all the Rural Distributor request in part or full, without assigning any reason whatsoever.
8. SSA Head reserves the right to terminate the contract at any time without assigning any reason.
9. In case of violation of terms and conditions of the contract or unsatisfactory services, SSA Head reserves the right to terminate the contract at any time and forfeit the security deposit in part or full.
V. Appointment of Rural Distributor
1. BSNL will grant to the Rural Distributor, right for the Sales & Distribution of products & services in the territory. The Rural Distributor must fulfill all the requirements of mentioned territory assigned to him. The operations of Rural Distributors will not be allowed to operate in any Territory other than the prescribed Territory. However BSNL shall have a right to appoint any additional Rural Distributor(s) / Rural Distributor in the Territory / area of operation of BSNL and the Rural Distributor shall have no objection what so ever.
2. BSNL Franchisee of the area or directly BSNL will supply to the Rural Distributor all the relevant data, guidelines and other information to effectuate the purpose of the Agreement. On termination of the Agreement, howsoever occasioned / caused, no further compensation shall become due to the Rural Distributor unless the same shall have accrued prior to the date of such termination and the Rural Distributor expressly has to agree that he will not be entitled to any compensation and/or indemnification whatsoever, from BSNL in that regard.
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VI. General Obligations of Rural Distributor
1. Rural Distributor shall maintain a suitable strategy for the sales & distribution of products & services in the allocated BTSs area through his retailers. The Rural Distributor shall use its best efforts to actively provide effective services to the subscribers of BSNL and always act in the interest of BSNL to delight its subscribers.
2. Rural Distributor is on non-exclusive basis and agrees not to involve him in any manner either directly or indirectly in any business or activity, which is competitive with the business or activities of BSNL in his area of operation.
3. Rural Distributor shall treat as confidential and secret all verbal and written communication, lists and circulars which in the opinion of BSNL are regarded as confidential information and/or trade secrets. The Rural Distributor shall adopt and implement security procedures acceptable to BSNL for determining the persons to whom such information is authorized to be disclosed based upon such person‟s need to know the same for the purpose of fulfilling his responsibilities in relation to the Agreement. Confidential and trade secret information shall remain the property of BSNL and shall be returned to BSNL upon termination of this Agreement in the manner prescribed by BSNL. The Rural Distributor hereby undertakes and agrees not to retain and make any copies of the entrusted confidential information.
4. RDs will not sublet his Distributorship. If at any time it is established that RD has sublet his work then BSNL reserves the right to terminate the Distributorship.
5. In no case Rural Distributor is allowed to sell outside his territory. At any time if it is established that Distributor sold product outside his given territory then it shall be treated as violation of agreement. Where such circumstances agreement with such Rural Distributor shall be discontinued and the Rural Distributor shall be barred for further dealing with BSNL for a period of 2 years.
6. The security deposit of Rural Distributor shall be forfeited in case of violation of agreement and non-fulfillment of statutory obligations.
a. Rural Distributor must ensure that BSNL products are available with retailer‟s network in sufficient quantity on demand. Rural Distributor must ensure that no black marketing or mal treatment to customer is done through its network.
b. Rural Distributor is supposed to serve retailers at their premises. Rural Distributor must ensure availability of BSNL products and services in the villages falling in his Territory and which are inhabited.
c. Rural Distributor is responsible for Distribution network. RDS should pass commission / discounts received by them to retailers as per commission structure mentioned in Table I and Table II or as specified by BSNL from time to time.
d. The merchandise will be sold at the premises by the Rural Distributor and it is clarified that
i. BSNL will be liable for the quality and genuineness of the goods sold by the Rural Distributor.
ii. BSNL shall not be liable for any loss, pilferage or damage to the goods stored and sold at the premises safety and security of premises and the merchandise shall be the entire responsibility of the Rural Distributor.
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VII. Verification of identity of subscribers
Rural Distributor has to ensure verification of credentials of new subscribers - both as per documents submitted as well as per physical verifications. Rural Distributors will be responsible for the verifications done by his retailers working under them RDS has to ensure that:
1. No pre-activated card is issued to the applicant.
2. Verification of document against original has been done at the point of sale (POS).
3. Subscriber enrollment form has been duly filled by applicant.
4. The photograph submitted has been matched with the applicant.
5. The form has been personally signed by the applicant in presence of retailer at POS.
6. The original proof of identity /address has been matched & verified with the self- attested photocopies submitted by the applicant.
7. Application form plus supporting documents has been checked & certified that:
i. Documents are in order.
ii. Signature on the self-attested photograph matches the signature on the CAF.
iii. Photograph on the form matches with the one on the photo ID document.
VIII. General Obligations of BSNL
1. BSNL shall from time to time or in response to specific request by the Rural Distributor provide information, training and assistance relating to the services and arrange for qualified personnel / representatives of BSNL to render such training and assistance.-
2. BSNL may provide the marketing material to the Rural Distributor. This may include but not limited to, information brochures, posters, inserts, special giveaways, mailers (target-segment-specific), folders, subscription forms, receipt books, stickers etc. It will not be obligatory and binding on BSNL to provide all the above material, and will be provided as per availability only.
3. BSNL/ its representatives will have unlimited access to the business premises of the Rural Distributor to check, from time to time, Rural Distributor‟s operations, including (i) the process of selling and booking of connections, customer problem resolution, (ii) to identify problems and suggest solutions for Rural Distributor to implement remedial measures, (iii) inspect and audit any or all statutory and other books of records and accounts.
4. BSNL / its representative will ensure no black marketing happens & also have periodic inspection / surprise check to ensure all channels are working properly.
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5. The rates / discount / commission are subject to variation during the term of this Agreement at the sole discretion of BSNL.
6. Rural Distributor can supply the printed / display material etc. at his own cost without any liability on BSNL. He will keep BSNL indemnity from the content of the publicity/ display material so supplied.
IX. Brand name, Logos and Trademarks
Rural Distributor shall not contest, at any time, the right of BSNL or its affiliated companies to any brand names or Logo used or claimed by BSNL or such companies.
BSNL reserves the right to modify sections/Annexure of this “Appointment of Rural Distributors in Palakkad SSA for selling BSNL products as per Sales and Distribution Policy – 2012” and Discount / Commission structure at any point of time with the approval of Director (Consumer Mobility).
General Manager Telecom,
BSNL, Palakkad– 678001
-9- Annexure - A
Particulars of the Applicant seeking Rural Distributorship
1
Name of the applicant
2
Educational Qualification
(Must be minimum 8th Standard. Documentary proof for Educational Qualification must be attached)
3
Registered Address / Office Address
Mobile No (s)
Fax
4
Name of the area where Distribution is
applied for
5
Territory Franchisee Name
6
Date of inception of the firm
7
Residential address of the applicant (Copy of proof of address to be attached)
8
Email id of the applicant :
9
Name of the Banker with address :
and contact number(s)
10
PAN No
11
Present activity with details
12
Work experience with full details thereof :
(Supporting documents to be submitted
Seal of the shop if any & Signature with date
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Annexure-B
List of areas for Rural Distributors (R D) in Palakkad SSA.
Sl. No
S.S.A
Franchisee
Territory Code
R D No
Area Identified for Rural Distributors (Rural Villages)
Particulars of area identified
1
Palakkad
Encircle Protection Solutions. Cherpulassery
PGT-06
1
Pulappatta
Pulappatta,
Kottappuram)
2
Palakkad
Encircle Protection Solutions. Pattambi
PGT-05
2
Padinjarangadi
Padinjarangadi Koodallur,Kumbidi,
Anakkara
3
Palakkad
VH Agencies, Mannarkkad
PGT-01
3
Karinkallathani

BSNL Kerala AUCTION OF CDMA RUIM Vanity Numbers through Web & SMS 30-7-2014 to 10-08-2014

Annexure-II / CDMA E-auction 3/2014-15 (30-07-2014-10-08-2014)
Sl
No CDMA Nos. Base value Registration
amount
Incremental
value
1 9188899999 50000 150 5000
2 9188288888 13000 150 1300
3 9188488888 13000 150 1300
4 9188880000 10000 150 1000
5 9188882222 10000 150 1000
6 9188883333 10000 150 1000
7 9188887777 10000 150 1000
8 9188888088 10000 150 1000
9 9188889999 10000 150 1000
10 9188891111 7000 150 350
11 9188899091 7000 150 350
12 9188880011 5000 150 250
13 9188880022 5000 150 250
14 9188880033 5000 150 250
15 9188880044 5000 150 250
16 9188880055 5000 150 250
17 9188880066 5000 150 250
18 9188880077 5000 150 250
19 9188880099 5000 150 250
20 9188880880 5000 150 250
21 9188882200 5000 150 250
22 9188882211 5000 150 250
23 9188882233 5000 150 250
24 9188882244 5000 150 250
25 9188882255 5000 150 250
26 9188882266 5000 150 250
27 9188882277 5000 150 250
28 9188882299 5000 150 250
29 9188883300 5000 150 250
30 9188883399 5000 150 250
31 9188887700 5000 150 250
32 9188887711 5000 150 250
33 9188887722 5000 150 250
34 9188887744 5000 150 250
35 9188887755 5000 150 250
36 9188887766 5000 150 250
37 9188887799 5000 150 250
38 9188888000 5000 150 25039 9188888111 5000 150 250
40 9188888222 5000 150 250
41 9188888333 5000 150 250
42 9188888444 5000 150 250
43 9188888555 5000 150 250
44 9188888666 5000 150 250
45 9188888777 5000 150 250
46 9188888990 5000 150 250
47 9188888999 5000 150 250
48 9188889933 5000 150 250
49 9188889944 5000 150 250
50 9188889955 5000 150 250
51 9188897777 5000 150 250
52 9188898889 5000 150 250
53 9188008888 5000 150 250
54 9188882345 4000 150 200
55 9188890000 4000 150 200
56 9188891234 4000 150 200
57 9188898888 4000 150 200
58 9188882882 3000 150 150
59 9188883883 3000 150 150
60 9188887887 3000 150 150
61 9188888786 3000 150 150
62 9188888812 3000 150 150
63 9188888815 3000 150 150
64 9188888816 3000 150 150
65 9188888817 3000 150 150
66 9188888819 3000 150 150
67 9188888820 3000 150 150
68 9188889889 3000 150 150
69 9188899888 3000 150 150
70 9188882000 2000 150 100
71 9188883000 2000 150 100
72 9188887000 2000 150 100
73 9188889000 2000 150 100
74 9188891889 2000 150 100
75 9188898000 2000 150 100
76 9188899000 2000 150 100
77 9188899555 2000 150 100
78 9188899666 2000 150 100
79 9188899777 2000 150 100
80 9188899786 2000 150 100
 Annexure-I
PROCEDURE FOR AUCTION OF
CDMA RUIM Vanity Numbers through Web & SMS
(The Auction will start from 00:00 hrs of 30-7-2014 and will end at 23:59 hrs of 10-08-2014)
 To register, customer has to access the site http://eauction.bsnl.co.in, portal registration
is free
 The customer can select the number of his choice and proceed for registration of the same
by paying non-refundable fee of Rs. 150/ (Rupees One hundred fifty only) which will be
charged as registration Fee for each vanity number. The Registration fee will be deducted
from the talk balance of Pre-Paid customers and will be included in the next bill of the
postpaid customers.
1. Procedure Through SMS:
*** Bidding of CDMA numbers through SMS can be done from BSNL GSM numbers only.
1. REGISTRATION
Send SMS REGVAN for normal Registration to 56666. Normal Registration will be charged @Rs.2/-.
2. VANITY NUMBER LIST:-
To know the VANITY numbers list,
Send SMS : VLIST<SPACE><CIRCLE SHORTCODE> <SPACE>< PATTERN> to 56666.
Eg: VLIST KL 11111 to 56666. Rs.3/- will be charged for the above SMS.
3. BIDDING PROCEDURE FOR BSNL CDMA RUIM PREMIUM VANITY NUMBER:-
(A). To know the highest bid available for your choice number , send SMS CHOICE<SPACE>10 digit
mobile number to 56666.
Eg: CHOICE 9495111111 to 56666. Rs.3/- will be charged for the above SMS.
(B). To participate in bidding for a vanity/premium number send SMS CHOICE<SPACE><10 digit mobile
number><SPACE>Y to 56666.
Eg: CHOICE 9495111111 Y to 56666. (Rs.150/- will be charged for the above SMS. Now customer can
participate in bidding for the above registered number.)
(C). To bid for a Vanity number send SMS: CHOICE<SPACE>10 digit mobile number<SPACE>
AMOUNT to 56666.
Eg:- CHOICE 9495111111 22000 to 56666.
(To bid for the mobile number 9495111111 at an amount Rs.22000/-)
Rs.3/- will be charged for the above SMS 2. Procedure through web: (Google chrome / Mozila browser required)
 Visit http://eauction.bsnl.co.in and register (Initial registration is free)
 Customer can register through “Login / Register” link – login with mobile number & e-mail id –
Customer will get Password via SMS & e-mail after successful registration.
 Customer has to click “Login” by using received password and accept terms and conditions to
proceed further.
 Note: Registration charge & incremental value are same as that for auction through
SMS
 All payment should be done online.
 After paying the registration charges, customer can bid for that particular number available in
 “My Bid Status” menu.
3. INTIMATION OF SUCCESSFUL BIDDERS:-
 The First Highest bidder H1 will receive a pin in his mobile number with which he can
approach the nearest CSC. The customer has to pay the bid amount and plan charges and
can take the connection within 5 working days of receipt of pin.
 If the first highest bidder fails to deposit the bid amount within 5 working daysof intimation ,
pin will be sent to second highest bidder(H2) and as per Corporate Office letter No-32-
2/2012-13/S&M-CM/25 dtd 3/8/2012, the number shall be offered to the H2 bidder at the
same H1 price.
 If the Second highest bidder fails to deposit the bid amount within 5 working days of
intimation, pin will be sent to third highest bidder(H3) and as per Corporate Office letter No-
32-2/2012-13/S&M-CM/25 dtd 3/8/2012, the number shall be offered to the H3 bidder at
the same H1 price.

BSNL CHENNAI Full usage value equal to MRP on Top-ups with MRP Rs. 100 to Rs. 190

Full usage value equal to MRP on Top-ups with MRP Rs. 100 to Rs. 190

BSNL Chennai Telephones is happy to convey full usage value equal to MRP on Top-ups with MRP Rs 100 to Rs. 190 on Top-up vouchers / C-Top-ups/Flexi Top-ups in Chennai Telephones (incl TN Circle) under 2G & 3G prepaid Mobile services for 5 days from 22-07-2014 to 26-07-2014 The details are given below:-  The promotional offer is Full usage Value equal to MRP on top-up Voucher/C-top-up/ Flexi top-up with MRP of Rs. 100 to Rs. 190 Period of Offer 22-07-2014 to 26-07-2014 Applicable for TOP-UP of MRP Rs.100 to Rs.190 in  top-up voucher/C-TOP-UP/Flexi TOP-UP in Chennai Telecom District.     Note: Wherever, the usage value offered with top-up voucher is more than the MRP, the higher usage value already offered will prevail

BSNL CHENNAI launch of Special Tariff Voucher (STV) 786 during Ramzan festival

Launch of Special Tariff Voucher (STV) 786 during Ramzan festival under prepaid mobile services

It is hereby conveyed for the launch of STV 786 under  prepaid mobile services through C-TOP-UP and in Chennai Telephones (incl TN Circle) for 90 days with effect from 24.07.2014 to 21.10.2014. The details are given below:-   MRP of STV in Rs. (incl. of S.Tax) Promotional Offer 786 Full usage value equal to MRP i.e.Rs.786 &Free Local/National SMS –Any Network-786 Nos. with 30 days validity. Applicable to All Prepaid plans