BSNL User Guide
Copyright (c) 2012. All rights reserved.(c) Carizen Software (P) Ltd. 2012Table of Contents
Introduction 1
Affected BSNL users 2
Pre-requisites - Dynamic IP 4
Configuration - Concepts 5
Configuration - Microsoft Outlook - No Static IP 6
Configuration - Microsoft Outlook - Static IP 11
Configuration - Microsoft Live Mail - No Static IP 16
Configuration - Microsoft Live Mail - Static IP 20
Configuration - Thunderbird - No Static IP 23
Configuration - Thunderbird - Static IP 25
Configuration - Lotus Notes Client - No Static IP 27
Configuration - Lotus Notes Client - Static IP 29
Configuration - Email Servers - Static IP 31
Index a
BSNL User Guide
(c) Carizen Software (P) Ltd. 2012
iii1 Introduction
BSNL is the India's largest Broadband provider with more than 8 million clients. Due to its large size, there is always a small
percentage of PC's/users who connect to BSNL network and misuse by sending SPAM. Though the percentage of such
users is small, these users send large volume of SPAM emails and affect the service for genuine users.
To protect genuine users from such SPAMmers and also to increase the reliability and performance of BSNL connectivity
BSNL is implementing an Anti SPAM mechanism for all its connectivity users. This will require some of the clients to make
some configuration changes. This document gives details on which BSNL users need to change configuration and how to
change them.
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12 Affected BSNL users
BSNL has an Anti SPAM solution that will intercept SMTP traffic and block out SPAM. This requires that all users who send
out emails using any SMTP email client (like Outlook, Outlook Express, Thunderbird) reconfigure their clients. You can use
the tables below to find out if you will need to reconfigure your Email clients
1. Users who will need to reconfigure their Email clients
Description Yes/No
Are you using any of following client to send emails?
1. Microsoft Outlook
2. Microsoft Windows Live / Outlook Express
3. Thunderbird
4. SMTP Email client
When you send emails, does the email remain in your Outbox and not go out?
If you answered Yes to any of the above, you will need to change the configuration in your Email client. You may proceed to
the next sections on how to do the same.
2. Users who do not need to change their Configuration
Description Yes/No
Do you send emails only using Internet browser like the following:
1. Internet Explorer
2. Google Chrome
3. Mozilla Firefox
4. Apple Safari
Do you use your BSNL connection only for browsing?
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2You only use a Free Email ID like
• @yahoo.com
• @gmail.com
• @rediffmail.com
• @sify.com
• @mtnl.net.in
• @bsnl.in
• @dataone.in
• @live.com
• @hotmail.com
and you send emails only using a browser.
If you answered Yes to any of the above, this change will not affect you and you do not need to change any configuration.
The move by BSNL will no affect you.
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23 Pre-requisites - Dynamic IP
Prior to changing the configuration, you will need to obtain certain information from BSNL if your plan involves dynamic IP
addresses. All BSNL connectivity is classified into two different categories. Those users who get Dynamic IP addresses and
those users who get Static IP addresses.
If your connection has a Static IP address, you do not need to do anything further and you can proceed to making changes
in actual configuration.
If your connection has a Dynamic IP address, or if you are not sure what category you belong to, please follow the
instructions below.
1. If you are a Broadband customer, register for the Free email account provided by BSNL. Depending on your Broadband
type, you will either get a @dataone.in (or) @bsnl.in Email address.
2. If you need any help in obtaining the above, please contact
• Your local telephone exchange Broadband JTO, or
• BSNL Call Center using 1504
3. Once you have the Email address, confirm that you are able to login by logging into
• mail.bsnl.in (for @bsnl.in Email addresses), or
• www.dataone.in (for @dataone.in address)
Now you are ready to configure the Email clients.
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34 Configuration - Concepts
In this document, we will give instructions for some popular email clients. We will also explain the configuration conceptually
so that BSNL users can configure other email clients. The concept is to send emails through the BSNL Anti SPAM server.
For sending the same, following details should be used
1. For users with Static IP connectivity
Parameter Value
Outgoing SMTP Server / Relay Server assmtp.bsnl.in
Outgoing SMTP Port Number 587
Use SSL No
Outgoing Server requires authentication No
2. For users without Static IP connectivity
Parameter Value
Outgoing SMTP Server / Relay server assmtp.bsnl.in
Outgoing SMTP Port Number 587
Use SSL No
Outgoing Server requires SMTP Authentication Yes
SMTP Authentication user name Email ID obtained from BSNL e.g., user@dataone.in (or)
user@bsnl.in
SMTP Authentication password Password for Email ID obtained from BSNL
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45 Configuration - Microsoft Outlook - No
Static IP
If you are using BSNL connection without Static IP and Microsoft Outlook to send out emails, you will need to make the
following changes to ensure that your emails go out properly. The following instructions will guide you on what is to be done.
If you have configured multiple email accounts, you will need to do the below for each account.
1. Open up Microsoft Outlook and click on File menu. That will bring up the following screen.
2. Click on Account Settings and that will bring up the following dialog
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53. In the above dialog, double click on he account (as indicated by Red Oval). That will bring up the following dialog.
4. In the above dialog, in the Outgoing mail server (SMTP) edit box (indicated by Red Oval in above page), enter value as
assmtp.bsnl.in.
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54. Click on the More Settings button (indicated by Red Oval above). That will bring up the following dialog.
5. In he above dialog, click on Outgoing Server tab. That will bring up the following dialog.
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56. In the above dialog
1. Check the My outgoing server (SMTP) requires authentication box (as indicated by Red Oval)
2. Click on Log on using (indicated by Green Oval)
3. Enter your @dataone.in (or) @bsnl.in Email address in User Name edit field.
4. Enter the above account's password in Password edit field (indicated by Blue Oval)
5. Check the Remember Password box (as indicated by Yellow Oval).
7. In the dialog above, click on Advanced tab (indicated by Red Oval). That will bring up following dialog.
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58. In the above dialog in the edit field for Outgoing server (SMTP) (indicated by Red Oval), enter 587.
9. Click on OK and close all the dialogs.
10. Now you are all set to send out emails using BSNL network.
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56 Configuration - Microsoft Outlook -
Static IP
If you are using BSNL connection with Static IP and Microsoft Outlook to send out emails, you will need to make the
following changes to ensure that your emails go out properly. The following instructions will guide you on what is to be done.
If you have configured multiple email accounts, you will need to do the below for each account.
1. Open up Microsoft Outlook and click on File menu. That will bring up the following screen.
2. Click on Account Settings and that will bring up the following dialog
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63. In the above dialog, double click on he account (as indicated by Red Oval). That will bring up the following dialog.
4. In the above dialog, in the Outgoing mail server (SMTP) edit box (indicated by Red Oval in above page), enter value as
assmtp.bsnl.in.
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64. Click on the More Settings button (indicated by Red Oval above). That will bring up the following dialog.
5. In he above dialog, click on Outgoing Server tab. That will bring up the following dialog.
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66. In the above dialog
1. Uncheck the My outgoing server (SMTP) requires authentication box (as indicated by Red Oval)
7. In the dialog above, click on Advanced tab (indicated by Red Oval). That will bring up following dialog.
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68. In the above dialog in the edit field for Outgoing server (SMTP) (indicated by Red Oval), enter 587.
9. Click on OK and close all the dialogs.
10. Now you are all set to send out emails using BSNL network.
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67 Configuration - Microsoft Live Mail -
No Static IP
If you are using BSNL connection without Static IP and Microsoft Live Mail to send out emails, you will need to make the
following changes to ensure that your emails go out properly. The following instructions will guide you on what is to be done.
If you have configured multiple email accounts, you will need to do the below for each account.
1. Open up Microsoft Live Mail and right click on configured account (as indicated in Red).
2. That will bring up the following menu.
3. Click on Properties (as indicated by Red Oval above) and that will bring up the following dialog
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73. In the above dialog, click on Servers tab (indicated by Red Oval). That will bring up the following dialog.
4. In the above dialog,
1. In the Outgoing mail server (SMTP) edit box (indicated by Red Oval in above page), enter value as assmtp.bsnl.in.
2. Check My server requires authentication box (indicated by Blue Oval).
3. Click on Settings button (indicated by Green Oval)
4. That will bring up following dialog.
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74. In the above dialog:
1. Click on Log on using (indicated by Red Oval)
2. Enter your @dataone.in (or) @bsnl.in Email address in Account Name edit field (indicated by Blue Oval)
3. Enter the above account's password in Password edit field (indicated by Green Oval)
4. Check the Remember Password box (as indicated by Yellow Oval).
5. Click on OK to close the dialog
7. In the dialog above, click on Advanced tab (indicated by Red Oval). That will bring up following dialog.
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78. In the above dialog in the edit field for Outgoing mail (SMTP) (indicated by Red Oval), enter 587.
9. Click on OK and close all the dialogs.
10. Now you are all set to send out emails using BSNL network.
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78 Configuration - Microsoft Live Mail -
Static IP
If you are using BSNL connection with Static IP and Microsoft Live Mail to send out emails, you will need to make the
following changes to ensure that your emails go out properly. The following instructions will guide you on what is to be done.
If you have configured multiple email accounts, you will need to do the below for each account.
1. Open up Microsoft Live Mail and right click on configured account (as indicated in Red).
2. That will bring up the following menu.
3. Click on Properties (as indicated by Red Oval above) and that will bring up the following dialog
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83. In the above dialog, click on Servers tab (indicated by Red Oval). That will bring up the following dialog.
4. In the above dialog,
1. In the Outgoing mail server (SMTP) edit box (indicated by Red Oval in above page), enter value as assmtp.bsnl.in.
2. Uncheck My server requires authentication box (indicated by Blue Oval).
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87. In the dialog above, click on Advanced tab (indicated by Red Oval). That will bring up following dialog.
8. In the above dialog in the edit field for Outgoing mail (SMTP) (indicated by Red Oval), enter 587.
9. Click on OK and close all the dialogs.
10. Now you are all set to send out emails using BSNL network.
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89 Configuration - Thunderbird - No
Static IP
If you are using BSNL connection without Static IP and Thunderbird to send out emails, you will need to make the following
changes to ensure that your emails go out properly. The following instructions will guide you on what is to be done. If you
have configured multiple email accounts, you will need to do the below for each account.
1. Open up Thunderbird, click on Tools -> Account Settings menu. That will bring up the following dialog.
2. Click on Outgoing Server (SMTP) (indicated by Red Oval). That will bring up the following dialog.
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93. Click on Edit (as indicated by Red Oval above) and that will bring up the following dialog
4. In the above dialog,
1. In the Server Name edit box (indicated by Red Oval in above page), enter value as assmtp.bsnl.in.
2. In Port edit box (indicated by Blue Oval), enter value as 587.
3. Enter your @dataone.in (or) @bsnl.in Email address in User Name edit field (indicated by Green Oval)
5. Click on OK and close all the dialogs.
6. Now you are all set to send out emails using BSNL network.
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910 Configuration - Thunderbird - Static
IP
If you are using BSNL connection with Static IP and Thunderbird to send out emails, you will need to make the following
changes to ensure that your emails go out properly. The following instructions will guide you on what is to be done. If you
have configured multiple email accounts, you will need to do the below for each account.
1. Open up Thunderbird, click on Tools -> Account Settings menu. That will bring up the following dialog.
2. Click on Outgoing Server (SMTP) (indicated by Red Oval). That will bring up the following dialog.
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103. Click on Edit (as indicated by Red Oval above) and that will bring up the following dialog
4. In the above dialog,
1. In the Server Name edit box (indicated by Red Oval in above page), enter value as assmtp.bsnl.in.
2. In Port edit box (indicated by Blue Oval), enter value as 587.
3. Select No authentication in Authentication method list box (indicated by Green Oval)
5. Click on OK and close all the dialogs.
6. Now you are all set to send out emails using BSNL network.
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1011 Configuration - Lotus Notes Client -
No Static IP
If you are using BSNL connection without Static IP and Lotus Notes Client to send out emails, you will need to make the
following changes to ensure that your emails go out properly. The following instructions will guide you on what is to be done.
If you have configured multiple email accounts, you will need to do the below for each account.
1. Open up Lotus Notes Client, click on File -> Preferences menu. That will bring up the following dialog.
2. In the above dialog
1. Click on Accounts (indicated by Red Oval) and select the pane.
2. Click on Outgoing Internet mail (indicated by Blue Oval) item.
3. Click on Edit Account (indicated by Green Oval) button.
4. That will bring up the following dialog
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113. In the above dialog,
1. In the Server edit field (indicated by Red Oval), enter assmtp.bsnl.in
2. In the Name edit field (indicated by Blue Oval), enter your full BSNL email address.
3. In the Password edit field (indicated by Green Oval), enter BSNL email password.
4. Click on Advanced properties (indicated by Black Oval).
5. In the Port number edit field (indicated by Yellow Oval), enter 587.
4. Click on OK and close all the dialogs.
5. Now you are all set to send out emails using BSNL network.
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1112 Configuration - Lotus Notes Client -
Static IP
If you are using BSNL connection with Static IP and Lotus Notes Client to send out emails, you will need to make the
following changes to ensure that your emails go out properly. The following instructions will guide you on what is to be done.
If you have configured multiple email accounts, you will need to do the below for each account.
1. Open up Lotus Notes Client, click on File -> Preferences menu. That will bring up the following dialog.
2. In the above dialog
1. Click on Accounts (indicated by Red Oval) and select the pane.
2. Click on Outgoing Internet mail (indicated by Blue Oval) item.
3. Click on Edit Account (indicated by Green Oval) button.
4. That will bring up the following dialog
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123. In the above dialog,
1. In the Server edit field (indicated by Red Oval), enter assmtp.bsnl.in
2. Click on Advanced properties (indicated by Green Oval).
3. In the Port number edit field (indicated by Blue Oval), enter 587.
4. Click on OK and close all the dialogs.
5. Now you are all set to send out emails using BSNL network.
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1213 Configuration - Email Servers - Static
IP
With a static IP from BSNL, it is possible to run email servers. Since port 25 is blocked, BSNL clients will have to change
their email server configuration so that emails are relayed out through assmtp.bsnl.in (BSNL Anti SPAM server), using port
587. In this section, we will present the configuration to be done for popular Email servers.
Email Server Instructions
Sendmail 1. Edit sendmail.mc file (usually present in /etc/mail/sendmail.mc)
2. Add the following lines to the file
define(`SMART_HOST',`relay:assmtp.bsnl.in')dnl
define(`RELAY_MAILER',`esmtp')dnl
define(`RELAY_MAILER_ARGS', `TPC $h 587')dnl
3. make -C /etc/mail
4. Restart sendmail
Postfix 1. Add the following to main.cf (usually present in/etc/postfix/main.cf)
relayhost = assmtp.bsnl.in:587
2. Reload postfix
Qmail 1. Add the following line to smtproutes (usually in /var/qmail/control/smtproutes)
:assmtp.bsnl.in:587
2. Restart Qmail
Lotus Domino Server See this URL:
http://www-12.lotus.com/ldd/doc/domino_notes/Rnext/help6_admin.nsf/0/9285c3fdb9624987
85256c1d00395482?OpenDocument
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13Microsoft Exchange Server 1. Open MMC
2. Go to Servers -> Protocols
3. Select Default SMTP Virtual Server Properties
4. Go to Delivery tab
5. Click on Advanced Button
6. Enter assmtp.bsnl.in in Smart Host edit box.
7. Close MMC
8. Open Exchange Management Shell using
Start -> Programs -> Microsoft Exchange Server -> Exchange Management Shell
9. By Default the "Send Connector" is called "All Outbound" unless you have changed it or
added additional connectors. To determine this you can type the following at the
Exchange Management Shell
Get-SendConnector
10. Type the following
Set-SendConnector -Identity "All Outbound" -port 587
or the following if your connector is called something else from the default
Set-SendConnector -Identity "SENDCONNECTORNAME" -port 587
11. Restart SMTP Service
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13Index
A
Affected BSNL users 2
C
Configuration - Concepts 5
Configuration - Email Servers - Static IP 31
Configuration - Lotus Notes Client - No Static IP 27
Configuration - Lotus Notes Client - Static IP 29
Configuration - Microsoft Live Mail - No Static IP 16
Configuration - Microsoft Live Mail - Static IP 20
Configuration - Microsoft Outlook - No Static IP 6
Configuration - Microsoft Outlook - Static IP 11
Configuration - Thunderbird - No Static IP 23
Configuration - Thunderbird - Static IP 25
I
Introduction 1
P
Pre-requisites - Dynamic IP 4
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http://maharashtra.bsnl.co.in/03112012_BSNL_User_Guide.pdf
