BSNL Wire Line Intelligent Network Services
Product Information Booklet
BSNL’s Intelligent Network services are for those organizations who
don’t think customer services as another department. It offers integrated
network solutions for fixed lines and wireless. These services not only
revolutionizes the way Business interact with their customers but also
optimizes the cost of providing customers support services.
Bharat Sanchar Nigam Limited
(A Govt. of India Enterprise)
Registered Office:
Bharat Sanchar Bhawan,
Janpath Road, New Delhi-I
Official Site: www.bsnl.co.in
Implementation
B
conveniently,
economically. It offers integrated network
solutions for fixed lines and wireless.
BSNL also has a dedicated Mass calling
IN platform with high traffic handling
capacity for Televote service.
SNL’s Intelligent Network is
deployed to provide services
for telecom
effectively, rapidly and
networks more
Summary
Recognizing the rising expectations and
requirements of the customers, BSNL
endeavors to harness the rewards of
telecom revolution. Towards this, we
have redefined the term 'telecom service'
by introducing value added services in
the form of intelligent network.
This technology makes possible, time and
cost effective services, optimized solu-
tions, meeting the exact needs of the
customers and help in acquiring addi-
tional business.
BSNL IN services has been designed
from ground up, keeping in view the
specific
requirements
Enterprise Customers.
of
Retail
and Enterprise Customers
Services
TOLL FREE NUMBER
(TFS)
UNIVERSAL ACCESS NUMBER
(UAN)
VIRTUAL PRIVATE NETWORK
(VPN)
TELEVOTING
(VOT)
UNIVERSAL P ERSONAL
NUMBER
(UPN)
ACCOUNT C ALLING CARD
(ACC)
PREMIUM RATE SERVICES
(PRM)
UNIVERSAL INDIA TELEPHONE
CARD
(UITC)
SERVICE
MAHARASHTRA TELECOM CIRCLE BLACK OUT DAYS
The list of Black out days are furnished below in which concessional voice call/SMS will not
be available to customers
1) Valentine Day – 14th Feb 2013.
2) Diwali – 3rd Nov 2013.
3) Christmas Day 25th Dec 2013.
4) New Year Eve 31st Dec 2013.
5) New Year Day 1st Jan 2014.
During these days voice/SMS will be charged as per Plan tariff of the customer. Concessional
voice call/SMS will not be available to customer.
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