If SIM got damaged or for some reason SIM is not working Subscriber can ask for SIM replacement
For BSNL SIM Replacement Subscriber need to go to near by BSNL Customer Service Center. Subscriber need to carry valid Identity proof and Address Proof.
BSNL Customer Service center authorized people will ask your mobile number and verify the details like Name and Address what is there in system and your details. If they are satisfied that the number is on your name only, immediately they will issue new SIM by taking certain amount.
If your name is not matching with the mobile number subscriber name. You may have convince the authorized people by showing SIM and Address proof etc that you are the person who is holding the number. If they are convinced they will ask you to give request saying that
" So and so number is being used by me, now i found that system showing it is not on my name. Please delete the old number and reassign the same number to me"
It may take 3 days to delete the number after that they will release the same number to you with new SIM card.
For BSNL SIM Replacement Subscriber need to go to near by BSNL Customer Service Center. Subscriber need to carry valid Identity proof and Address Proof.
BSNL Customer Service center authorized people will ask your mobile number and verify the details like Name and Address what is there in system and your details. If they are satisfied that the number is on your name only, immediately they will issue new SIM by taking certain amount.
If your name is not matching with the mobile number subscriber name. You may have convince the authorized people by showing SIM and Address proof etc that you are the person who is holding the number. If they are convinced they will ask you to give request saying that
" So and so number is being used by me, now i found that system showing it is not on my name. Please delete the old number and reassign the same number to me"
It may take 3 days to delete the number after that they will release the same number to you with new SIM card.
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