RCs Rs.814 & RC Rs.1628/-
FOR STUDENT CUG 148 PLAN
MAHARASHTRA FREE SIM through all POS 15.01.2016 to 13.02.2016
Promotional Offer of “FREE SIM through all POS for every new customer” under
Prepaid Mobile
SIM (64K) costing Rs.20/- is to be offered Free of Cost
to every New Customer at all POS
(CSC/Franchisee/DSA/RD/Retailers)
Period for scheme 30 days w.e.f. 15.01.2016 to 13.02.2016
MAHARASHTRA romotional offer for Republic Day
Rs. 67 usage value extra on Top-up of Rs. 670
(i.e. Talk value of Rs. 737 on the top-up of Rs. 670) on the eve of 67
th “Republic day
for a period of 23
rd January 2016 to 31
st
January 2016”
BSNL Kerala Republic day, Rs.67 Extra Talk Value Top-up of Rs.670
In view of 67th Republic day, Rs.67 Extra Talk Value ie Talk value of
Rs.737 on Top-up of Rs.670 will be available for 9 days from
23.01.2016 to 31.01.2016 as Promotional offer
Free Modem Offer ADSL WiFi Unlimited BB Plans 2016
Free Modem Offer
ADSL WiFi Modem Free for Annual
higher payment in advance Offer
for 90 Days till 23.03.2016.
No Annual/higher payment in Advance
Modem priced at Rs. 1500 now offered at:
1 Plans with FMC of Rs.1000 and
above ADSL Wi-Fi Modem Free of cost
2 Plans with FMC of Rs.600 to <
Rs. 1000 ADSL Wi-Fi Modem at reduced rate of Rs.500
No FMC Payment in Advance Allowed
period of usage
1 11 Months 1 Years
2 21 Months 2 years
3 30 Months 3 Years
18-Jan-16 4
Introduction of Promotional
Unlimited BB Plans
to New Broadband Customers
For 90 Days from 06.1.2016till
04.04.2016.
2 Mbps speed Usage Limit, depends on
the selected Broadband Plan Fixed
Monthly Charges.
Unlimited 512 Kbps speed, for usage
beyond the Plan limit. (Service Charges extra).
No Broadband Plan Download Speed FMC
SSAs
1 BBG ULD 545 CS89 2 Mbps up to 3GB
Rs.545 TVM, EKM,CLT& KNR
2 BBG Combo ULD 675 CS91 2 Mbps up
to 5GB Rs.675 TVM, EKM,CLT& KNR
2 BBG Combo ULD 845 CS92 2 Mbps up
to 7GB Rs.845 TVM, EKM,CLT& KNR
4 BBG Combo ULD 999 CS93 4 Mbps up
to l2GB Rs.999 TVM, EKM,CLT& KNR
5 BBG Rural Combo ULD 650 CS90 2Mbps
up to 5GB Rs.650 All the 11 SSAs in Kerala
BSNL Land Line Plus Plan - 375
BSNL Land Line Plus Plan - 375
No. Fixed Monthly Charges Rs.375
Out Going Calls to any network 250
MCU Free in a month
1 Call Charge after 250 Free MCUs
2 Extra Calls : 1 to 250 MCUs
Rs.1.00 per MCU
3 Extra Calls :251 to 750 MCUs
Rs.0.90 per MCU
4 Extra Calls : 751 to 1500 MCUs
Rs.0.80 per MCU
5 Extra Calls : 1501 to 3000 MCUs
Rs.0.70 per MCU
6 Extra Calls : > 3000 MCUs
Rs.0.60 per MCU
18-Jan-16 2
Installation Charge Waival for
New Land Lines and
BB Connections:
Till 3 l’st January 2016.
Extension of prepaid plan “New Amogh” plan PV-87 plan “PV-77”
BHARAT SANCHAR NIGAM LIMITED
Karnataka Telecom Circle
I) Extension of prepaid plan “PV-77”
for New MNP customers only as a
promotional offer for 90 days from
26-01-2016 to 24-04-2016 under
prepaid services in Karnataka
circle.
The Feature of PV-77 is as follows:
Plan Voucher PV 77 ( Applicable to
New MNP Customers only)
MRP of Plan Voucher in Rs. 77
Free Usage Allowed with Plan
Voucher^ (to be used within 30 days)
Free Voice Call (Pulse) In Sec
i) On-net 3000 Sec Local/ STD any
network
ii) Off-net
Free Data 50 MB
Plan Validity in days 180
Migration to Other Plan Through any
applicable working Plan Voucher
Migration From Other Plan Not
Allowed
Daily Freebies
Daily 100 On-net(Local/STD) SMS Free
Bonus Period
Bonus Period-I 15 Days
Bonus Period-I I 165 Days
B-II. Plan Details: MNP PV 77
(i) Voice Call Charges P / Sec
Pulse rate ( in Seconds) 1 Sec
Local/STD Mobile/Fixed On-net/Offnet
0.7 P/ Sec
ISD Call As per " corporate Per
SECOND " plan
Plan Details: MNP PV 77
(ii) Video Call Charges P / Sec
Pulse rate (Seconds) 1 sec
Local/STD On-net/Off-net 4 P/Sec
Incoming Nil
(iii) SMS
Local/National On-net/Off-net 20
p/sms (Daily Hundred On-net SMS free)
International Rs 5 /SMS
Delivery Report Nil
Missed Call Alert Free
(iv) National Roaming
(a) Voice Call Rs /Min
Pulse rate (Seconds) 60 Sec
Local On-net/Off-net Rs 0.8/Min
STD On-net/Off-net Rs 1.15 /Min
Incoming Call Free (Up to: 13 June
2016)
Page 2
Regd. & Corporate office: Bharat
Sanchar Bhavan, H.C.Mathur Lane, Janpath, New Delhi-110001
Corporate Identity Number (CIN):
U74899DL2000G0I107739
www.bsnl.co.in
(b) SMS
Local SMS Rs 0.25 /SMS
National SMS Rs 0.38/SMS
International SMS Rs 5 /SMS
Incoming SMS Nil
Non- P2P SMS (From Home LSA/While
Roaming )
3
Premium Non- P2P SMS As determined
by Content Provider
(c) Video Call P / Sec
Pulse rate (Seconds) 1 Sec
Local/STD On-net/Off-net 5 P/Sec
Incoming Call 5 P/Sec
(v) GPRS Service
Activation Charges Nil
Monthly Subscription Nil
Volume based usage charges in
Rs.(Home
Location/Roaming)
3p/10KB and 25p/MB ( for the APN
Bsnlstream)
(vi) MMS Service
Local/National P2P (Rate per MMS in
Rs.)
(Home LSA/while Roaming)
RS 3
International (Rate per MMS in Rs.)
(Home
LSA/while Roaming)
RS 8
M2P (Downloader to pay) (Home
LSA/while
Roaming) (As determined by the
content
provider
As determined by the content
provider
Other Benefits & T &C
1)Always Full Usage Value on Top Up
of Rs.500 to 1100,
1500,2000,2200,2500 and 3000
2) All other Tariff as per
“Corporate Per Sec” Plan definition.
3) All STVs are allowed.
Offer Applicablity
Applicable to Unified MNP plans
…TPCOSPKTK486(6486)/TPCOSPKTK283(6283)
II) Extension of prepaid plan “New
Amogh” plan PV-87 as a promotional
offer for 90 days from 28-01-2016 to
26-04-2016 under prepaid services in
Karnataka circle.
The Feature of PV-87 is as follows:
Plan Voucher PV 87 (New Amogh)
MRP of Plan Voucher in Rs. 87
Free Usage Allowed with Plan
Voucher^ (to be used within 30 days)
Free Voice Call (Pulse) In Min
Free Voice Call On-net/Off-net 30
Min Local/ STD any network
Free Data 50 MB
Plan Validity in days 180
Migration to Other Plan Through any
applicable working Plan Voucher
Migration From Other Plan Allowed
Plan Voucher Denomination for
Migratation purpose 87
Page 3
Regd. & Corporate office: Bharat
Sanchar Bhavan, H.C.Mathur Lane, Janpath, New Delhi-110001
Corporate Identity Number (CIN):
U74899DL2000G0I107739
www.bsnl.co.in
B-II. Plan Details: PV 87
(i) Voice Call Charges Rs / Min
Pulse rate ( in Seconds) 60 Sec
Local/STD Fixed On-net 35 P/min
Local/STD Mobile On-net 35 P/min
Local/STD Fixed Off-net 45 P/min
Local/STD Mobile Off-net 45 P/min
ISD Call As per " corporate
SECOND " plan
Plan Details: PV 87
(ii) Video Call Charges p/ sec
Pulse rate (Seconds) 1 sec
Local/STD On-net/Off-Net 4 P/Sec
Incoming Nil
(iii) SMS
Local/National On-net/Off-Net 25
p/sms
International Rs 5/sms
Delivery Report Nil
Missed Call Alert Free
(iv) National Roaming
(a) Voice Call Rs / Min
Pulse rate (Seconds) 60 Sec
Local/STD On-net/Off-Net 80 P/Min
Incoming Call Free (Up to: 13 June
2016)
Local/National SMS 25 p/sms
International SMS Rs 5/sms
Incoming SMS 0
Non- P2P SMS (From Home LSA/While
Roaming ) 3
Premium Non- P2P SMS As determined
by Content Provider
(c) Video Call Rs./Sec
Pulse rate (Seconds) 1 sec
Local/STD On-net/Off-Net 5 P/Sec
Incoming Call 5 P/Sec
(v) GPRS Service
Activation Charges Nil
Monthly Subscription Nil
Volume based usage charges per 10 KB
in Rs.
(Home Location & While Roaming)
3 P /10 KB , 25 P/ MB(bsnlstream)
(vi) MMS Service
Local/National P2P (Rate per MMS in
Rs.) (Home
LSA/while Roaming) RS 3
International (Rate per MMS in Rs.)
(Home
LSA/while Roaming) RS 8
M2P (Downloader to pay) (Home
LSA/while
Roaming) (As determined by the
content provider As determined by the content provider
Other Benefits & T &C
1)Always Full Usage Value on Top Up
of Rs.500 to
1100, 1500,2000,2200,2500 and 3000
2) All other Tariff as per
“Corporate Per Sec” Plan
definition.
3) All STVs are allowed.
Karnataka Promotional offer for 67th Republic Day
BHARAT SANCHAR NIGAM LIMITED
Karnataka Telecom Circle
Introduction of Promotional offer for 67th Republic Day under prepaid Mobile
Services in Karnataka Circle as below:
Top-up Denomination Offer Talk value Offer period
Rs. 670/- Rs.737/- * (Rs.67/- extra talk time) 23-01-2016 to 31-01-2016
* Due to System limitations the usage value credited to the customer will be Rs. 736.9961
Top-up Denomination Offer Talk value Offer period
Rs. 670/- Rs.737/- * (Rs.67/- extra talk time) 23-01-2016 to 31-01-2016
* Due to System limitations the usage value credited to the customer will be Rs. 736.9961
BSNL Complaint Booking and Service Request mechanism
1.1 Objectives
Mobile Number and Email ID Registration:
BSNL subscribers are required to register their mobile number and email id at the time of request for service in the CAF form filled and signed by them. This authorises BSNL to communicate with them and provide them a host of self care services on their registered mobile number or email address. In order to enable customers to keep their contact information updated without visiting the CSC, mobile number and / or email id registrations (including changes) are to be now to be offered via SMS. CDR would then carry all correspondence from / to these mobile and email only.
Landline and Broadband Fault Booking:
Customers can currently book their Landline and Broadband faults by calling the CSC or by dialling into the IVR. This functionality is now being enabled via the SMS channel as part of this initiative.
Incoming SMS shall be sent from the customers registered cell phone and shall specify the landline number (associated with the broadband in case of a broadband fault) on which fault is to be booked. A response message is then sent back to the customer on the customers registered mobile with the docket number created.
Bill Enquiry:
Incoming SMS shall be sent from the customers registered cell phone and shall specify the landline number or the billing account number. Message will then be processed as above and bill details will be sent back to the registered mobile.
HELP keyword:
Customers can get the format of a keyword by sending HELP to the designated short code. On receiving the request, the CSMS gateway will send the help text configured for the keyword to the mobile number.
LIST keyword:
Customers can get the list of enabled keywords in the CSMS gateway by sending LIST to the designated short code. On receiving the request, the CSMS gateway will send the list of enabled keywords to the mobile number.
Send the SMS to 53334 to Utilize the above services in BSNL CDR .
1.1 Mobile Number Registration
I. To Register Mobile Number, follow the steps below.
Send the SMS to 53334 in the following format from the mobile number that should be registered:
REG<space><STD Code-Telephone No><space><Customer Id>
OR
REG<space><STD Code-Telephone No><space><Billing Account Number>
If the SMS is received with valid inputs as per above format , CRM registers the Mobile Number against the customer in the Contacts screen. An acknowledgement is sent to the mobile number.
1.2 Mobile Number and Email ID Registration
I. To Register Mobile Number and Email Id together, follow the steps below.
Send the SMS to 53334 in the following format from the mobile number that should be registered. Email id is optional. The below SMS can be sent with out the Email address also.:-
REG<space><STD Code-Telephone No><space><Customer Id><space><Email Address>
OR
REG<space><STD Code-Telephone No><space><Billing Account Number><space><Email Address>
If the SMS is through, CRM registers the Mobile Number and Email Id against the customer in the Contacts screen. An acknowledgement is sent to the mobile number.
II. To Register only Email Id, follow the steps below:
Send the SMS from the registered mobile number to 53334 in the following format from the registered mobile number:-
EMAIL<space><STD Code-Telephone No><space><Email Address>
If the SMS is through, CRM registers Email Id against the customer in the Contacts screen. An acknowledgement is sent to the mobile number.
Note: For invalid formats or invalid landline numbers, a regret message is sent back to the customer.
1.3 Landline and Broadband Fault Booking
Send the SMS to 53334 in the following format from the registered mobile number:-
FLT<space><STD Code-Telephone No>
If the SMS is through, CRM raises a Trouble Ticket with Complaint Type as “Technical” and Complaint Sub Type as “Phone Dead”. On closure of the ticket, an acknowledgement is sent to the mobile number.
II. To log a Broadband related complaint, follow the steps below:
Send the SMS to 53334 in the following format from the registered mobile number:-
BFT<space><STD Code-Telephone No>
If the SMS is through, CRM raises a Trouble Ticket with Complaint Type as “Technical” and Complaint Sub Type as “BB Completely out of order”. On closure of the ticket, an acknowledgement is sent to the mobile number.
Note: For invalid formats or invalid landline numbers, a regret message is sent back to the customer.
1.4 Bill Enquiry
Send the SMS to 53334 in the following format from the mobile number that should be registered:-
BILL<space><STD Code-Telephone No>
OR
BILL<space>< Billing Account Number>
If the SMS is through, CRM acknowledges the customer with the latest invoice number, invoice amount and the payment due date.
Note: For invalid formats or invalid landline numbers, a regret message is sent back to the customer.
1.5 HELP keyword
Send the SMS to 53334 in the following format to get the format of a keyword:-
HELP<space><keyword>
On receiving the request, the CSMS gateway will send the help text configured for the keyword to the mobile number.
1.6 LIST keyword
Send the SMS to 53334 in the following format to get the list of enabled keywords in the CSMS gateway:-
LIST
On receiving the request, the CSMS gateway will send the list of enabled keywords to the mobile number.
BSNL Chennai revised tariff for the broadband plans 01 January 2016
Dear Customers BSNL has revised the tariff for the broadband plans for the existing and new broadband customers in Chennai Telephone District only. Sl no Existing Revised Payment mode in Rupees Plan name FMC (Rs) Plan name FMC (Rs) Annual (11*fmc) Two years (21* fmc) Three years(30 * fmc) 1 BBG Combo ULD 675 675 BBG Combo ULD 699 CS 85 699 7689 14679 20970 2 BBG Combo ULD 845 845 BBG Combo ULD 875 CS 86 875 9625 18375 26250 3 BBG Combo ULD 999 999 BBG Combo ULD1025 CS 88 1025 11275 21525 30750 4 BBG Combo ULD 999 CS 13 999 BBG Combo ULD 1025 CS 13 1025 11275 21525 30750 1) For the new BB customers, the charges under annual (11*FMC), two years (21*FMC) and three years (30*FMC) payment options has also been revised as per revised FMC. 2) However, for existing customers, who are already under annual/two year/three year payment option before revision in tariff, the revised tariff will be applicable after the expiry of their current annual/two year/three year subscription. 3. These new tariff shall be effective from New year 2016 ie from 01 January 2016 Friday in Chennai TD Only. 4) All other terms and conditions shall remain unchanged S&M CFA CHTD
Rationalisation of SIM Prices BSNL
|
Rationalisation of SIM
Prices under Prepaid and Postpaid Mobile Services
|
||||||||||||
|
It is hereby
conveyed for rationalisation of SIM
Prices under Prepaid and Postpaid Mobile Services
1) The above tariff will be
implemented with effect from 22.01.2016.
2) The activation charges /
selling price of postpaid connections would remain same.
3) All other tariff/terms and
conditions would remain same.
|
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