BSNL PYARI JODI Plan

PYARI JODI Plan under 2G Mobile Service
Under PYARI JODI Plan, BSNL Landline/WLL (Fixed & Limited Mobility) customer can get a new GSM 2G
connection free or convert his existing prepaid connection to Pyari Jodi with limited free calling facility to
one of his BSNL postpaid home landline/WLL number and reduced call rates to two BSNL local numbers &
one BSNL STD number with the following terms and conditions :
(i) PYARI JODI Plan new connection under 2G Prepaid mobile service :
S.No Particulars General Plan-1p/sec
1 MRP of SIM & Activation in Rs (Inc. of S.T) Free
2 Free talk value with SIM in Rs Nil
3 Plan Voucher in Rs. (Incl. of S. Tax) 80
4 MRP of Starter Pack (SIM+Plan voucher) in Rs. 80
5 Freebies with Plan Voucher As detailed in tariff table
6 Initial Validity in days 90
7 Call Charges from home LSA
A. Local (Intra Circle) On-net 1 p/sec
Off-net 1.2 p/sec
Local Call to One BSNL postpaid Landline/WLL number in
his/her Own name
Free upto 30 Min. per day &
beyond 30 Min. @20p/min.
Reduced call charges on two BSNL local numbers 20p/min
B. STD calls (Inter Circle) On-net 1 p/sec
Off-net 1.2 p/sec
Reduced call charges to One BSNL STD number 30p/min
8 Extension of validity of this plan Through Plan voucher
9 All other terms and conditions As detailed in tariff table
(ii) PYARI JODI Plan for existing 2G Prepaid mobile service :
Existing BSNL prepaid customer who wants to take Pyari Jodi plan has to apply in written in
the CSC and recharge with plan activation voucher of Rs.22 (Incl. of S. Tax). No freebies are
offered with the plan activation voucher of Rs.22. There is no need to take new SIM. The
existing mobile number will continue. The balance validity and usage value will be carried
forward to the “Pyari Jodi” plan. The limited free calling facility will be provided within 2 days.
(iii) PYARI JODI Plan under 2G Postpaid mobile service :
1 Activation charges Free
2 Security Deposit Free for Local/STD facility
3 Postpaid plan on which facility available Any plan
4 FMC in Rs As per plan
5 Freebies As per plan
6 Local Call to One BSNL Fixed / WLL (Fixed/Limited
Mobility) number in his/her own name
Free
7 Reduced call charges As per plan
8 All other terms & Conditions As per plan
Note : Migration from Pyari Jodi plan to others plan is not allowed.
(iv) The Pyari Jodi plan is to be offered through BSNL CSC only after verification of existing landline
customer. The customer may be asked to produce last paid bill of the Landline number also (bill
copy to be enclosed with the form) to verify the genuineness of the customer.
(v) Only specially configured SIMs allotted for PYARI JODI should be provided with the plan. Plan
voucher of Rs. 80/- is applicable for these SIMs through CSC only.
(vi) The Mobile number will be provided Pyari Jodi Plan within next two working days from the issue of
the connection. No concession in call charges from Landline number to Pyari Jodi number will be
allowed.
(vii) Only one free SIM against Pyari Jodi plan will be offered for one postpaid BSNL landline/WLL of MP
Circle.

Procedure to avail Reduced call charges facility under prepaid plans

Procedure to avail Reduced call charges facility under prepaid plans and Friends &
family facility under Student Special Plan
 All Subscribers under normal prepaid plan can enjoy reduced call charges facility on 3 BSNL numbers.
Two on-net Local numbers (MP & CG) and one on-net STD number is allowed.
 Similarly Customers registered under Student Special Plan can avail Friends & Family facility on 5
numbers. The numbers can be either on-net or off-net.
DIAL 241 (IVR Announcement):
To consult to your friends and family number list : Dial 1
To add a new number : Dial 2
To modify a number : Dial 3
To Remove a number (This announcement is Not Applicable as numbers cannot be removed): Dial 4
To quit : Dial 5
Dial 1 -- your friends & family list contains the number ----, the number ---,
Dial 2 -- please enter the number prefix with 0 & then followed by #. To confirm dial 1, to cancel dial 2
Your request has been taken into account.
Dial 3 -- please enter the number you want to modify, prefix with 0 & then followed by #.
please enter new number prefix with 0 & then followed by #.
to confirm dial 1, to cancel dial 2
Your request has been taken into account.
(Rs. 5 will be deducted from prepaid account on every modification)
Dial 4 -- you don't have access to friends & family management service. Please contact your customer care.
For all Prepaid Plans (except Student Plan) Off-net numbers are not applicable as reduced call facility
numbers. For Student Special Plan STD on-net & off-net numbers are not applicable as F&F numbers. The
customers may be informed about the same. However system can accept these numbers via IVR 241 but
charging will be Normal (without any concession) and Rs 5 per modification will be deducted from
customer account.

BSNL 1paise per 2 sec STV39

BSNL has come up with a new Special Tariff Voucher for allowing
customers to enjoy cheaper Local calling like never before. The price of
the new STV is Rs. 39 and by opting this, BSNL customer can call all
local number (any network) at 1p/2Sec for a period of 30 days.
Details at a Glance:
MRP VOUCHER TYPE BENEFIT VALIDITY
Rs.39 STV (Special Tariff Voucher)  All Local calls @ 1p / 2sec 30 day


BSNL AP CIRCLE Introduced new STV-43 offering calls to anynetwork in AP @ 1.2paise/2sec validity 30 days

BSNL Hello TV for PC/Data Card FAQ

What is BSNL Hello TV for PC / Data Card ?

Hello TV is the one stop entertainment destination where you can watch your favorite videos, movies and Live TV channels on your PC / Laptop through your data card.

How it is different from Mobile TV?

You can also see BSNL ‘Hello TV’ on your mobile (small screen). But if you want to see TV on bigger screen i.e. on Laptop/PC screen the same is provided through, “Hello TV service for PC / Data Card”.

What kind of entertainment can I find on Hello TV?

Music videos, Movies and 50+ live TV channels. Hello TV has the best of entertainment. Just browse through our massive library of 1000+ items and take your pick from the best of Indian entertainment.

How do I avail the Hello TV service?

You can avail this service on BSNL's – FTTH, WiMAX, DSL, GSM/EVDO Data cards & also through other operator's any internet access by browsing http://bsnlhellotv.in/ web page.
For Live TV channel:

• Access webpage.
• Create a Hello TV account.
• Log in by using username and password.
• Choose your channel and click on the subscribe button.
• Select payment option.

But for payment purpose BSNL's GSM number will have to be mentioned. Money will be deducted from this mobile number after authentication.

How to access this service through internet ?

Through any internet media access, customer can browse

What are the different channels we can watch on Hello TV ?

Aastha	Divya	UTV Stars	Zoom TV	Music India	UTV Bindaas
Star News	Raj Tv	Kairali TV	Raj News	Hamaar TV	Sangeet Bhojpuri
PTC Punjabi	PTC Chakde	Kairali News	Raj Digital Plus	Sangeet Bangla	24 Ghanta
B4U Movies	Manoranjan TV	PTC News	DD National	Vissa TV	Jaya TV
Aaj Tak	Bloomberg UTV	UTV Movies	Mh1	B4U Music	Raj Musix
Headlines Today	Tez	ET Now	Live India	Times now	Star Majha
Star Ananda	NewsX	Tv9 Gujrat	Tv9 Mumbai

What are the different kinds of value packs available in three channel pack option ?

These are combination of different channel packs designed as per market demands. e.g. Namkeen Teen, Super South, Breaking News Pack, North Ka Dhamal , Aami Bengali, Aamchi Pack & Ekdam Bollywood.

Can other operator customers subscribe BSNL Hello TV service, if yes. How other operator/ service provider’s customer can avail this service ?

They can subscribe using TRUST Card payment option on the website..

Is there any service other than TV channels ?

Yes, you can access Music Videos & Movies in addition to TV channels:
For Music videos:

• Create a Hello TV account
• Log in by using username and password.

For Movies:

• Create a Hello TV account
• Log in by using username and password.

What are the different kinds of subscriptions packs that I can choose from Hello TV ?

There are many kinds of subscription packs you can choose from

Pack	No. of channels	Subscription fee	Validity
Jumbo	30	99*	1 month
South Special	30	99*	1 month
Value Packs	3	29*	1 month
Single Channel	1	10*	Daily
	1	20*	Weekly
	1	29*	Monthly

*for latest tariff, please visit BSNL website – http://www.bsnl.co.in

What are the mode of payments in Hello TV account?

You can pay by 2 modes after creating an account: a) TRUST card b) BSNL Mobile number talk-time:- the subscription charge will be deducted from balance of your prepaid BSNL Mobile Number (GSM Mobile or Data Card Number) or billed, in case of BSNL Postpaid number.

Is there any limit on the number of items I can subscribe from Hello TV?

Absolutely not, we believe entertainment has no limits, so why limit your access to entertainment.

Do I need to be a member of Hello TV to access the entertainment?

Yes, you have to create a Hello TV account to enjoy browsing and sampling all the videos and movie content available on the site. For Live TV you have to create a Hello TV account and subscribe to the channel packs.

I am very selective about the content I subscribed, what plan do you recommend?

If you would like to pick just one item at a time, choose single channel pack. If you are likely to go for more than one channel at a time, you can go for the jumbo pack.

Can I hold multiple subscription plans at the same time ?

Yes, you can hold multiple subscription plans at the same time.

Can I change my plan before I pay for the content ?

Sure you can. When you are on the shopping cart page, just choose the price plan which best suits your requirement. Only when you are sure that you are opting for the right price plan, that is when you should click on “Proceed to payment”.

What can I find in the My Cart ?

Your “My Cart” consists of all the items you want to purchase. To go to the My Cart, just click on My Cart items.

Can I create playlist of the content in my content library ?

NO.

Can anyone else access My Account ?

Your “My Account” is your own private collection of purchased content. So long as you do not share your Hello TV username/password, no one else can access your content library.

Do I have unlimited access to the content in “My Account”?

Yes, you can access your content library as often as you want to, by simply authenticating yourself with username/password and going to “My Account”.

I have a question about one of my transactions listed here, who do I ask?

You can Email us your query on the following email ids:

Sr. No.	Zone	Name of the Call center	E-mail id
1	North zone	Karnal	bsnl_wscc_karnal@bsnl.co.in
2		Dehradun	bsnl_wscc_dehradunl@bsnl.co.in
3		Ajmer	bsnl_wscc_ajmer@bsnl.co.in
4		Lucknow	bsnl_wscc_lucknow@bsnl.co.in
5	West zone	Ahmedabad	bsnl_wscc_ahmedabad@bsnl.co.in
6		Pune	bsnl_wscc_pune@bsnl.co.in
7		Bhopal	bsnl_wscc_bhopal@bsnl.co.in
8	East zone	Guwahati	bsnl_wscc_guwahati@bsnl.co.in
9		Bhubaneshwar	bsnl_wscc_bhubaneshwar@bsnl.co.in
10		Kolkata	bsnl_wscc_kolkata@bsnl.co.in
11		Patna	bsnl_wscc_patna@bsnl.co.in
12	South zone	Hyderabad	bsnl_wscc_hyderabad@bsnl.co.in
13		Bangalore	bsnl_wscc_bangalore@bsnl.co.in
14		Chennai	bsnl_wscc_chennai@bsnl.co.in

Are all the entertainment content (music videos, movies and live TV channels) on Hello TV available for subscription?

No, Music videos and movies do not require any kind of subscription. You can simply log in and click on the content and it will play. Only for Live TV channels subscription is required.

What is the minimum speed required to enjoy this service?

Minimum bandwidth required is 256 kbps.

Why should I pay for subscribing content from Hello TV when I can download it free from other sites?

Hello TV offers the latest content available on the entertainment circuit. We also ensure that the content you are subscribing from the site is of good quality and is free of any viruses or spyware. This way, you are subscribing to the best of entertainment, and that too legally.

Can I be sure that the entertainment content I download from Hello TV is legal ?

BSNL ensures that all the content available on the site is legal. Be it the videos, movies or live TV channels, all the content featured on Hello TV is being offered legally for your entertainment and downloading purposes.

If I find any inappropriate content on the site, what should I do ?

You can report this inappropriate content to us. Click on the ‘contact us’ link or fill out the form of Feedback. Our team will promptly look into this.

Can I get this service on my mobile ?

Yes. Live TV, videos and movies are available on “BSNLLIVE” WAP Portal which you can access from your mobile. Please visit http://bsnllive.info in to get more information on this.

From where I can get Trust Card ?

Its available at ITZ world's outlet, BSNL Franchisees, BSNL Customer Service Centers, BSNL retailers.

Is there any other service charges applicable apart from Service pack charges?

Data / browsing charges are applicable as per the data plan.