Special Relief Scheme SAMADHAAN w.e.f. 01-09-2013 for a period
upto 31-03-2014
for settlement of disputes in r/o BB usage Bills for the benefit of existing and ex-customers of Broadband Service of BSNL.
for settlement of disputes in r/o BB usage Bills for the benefit of existing and ex-customers of Broadband Service of BSNL.
·
(Applicable to all
customers - Home & Business)
The above mentioned relief shall be allowed to the customer, if the customer (Home & Business) simultaneously chooses a BB Plan at least Start up 250 or any other higher Plan (in terms of FMC). A Home user can choose only Home Plan and the Business user has to choose a suitable Business/General Plan. Both the category of customers have to commit to remain in the BB Plan so chosen for a period of twelve months after the aforesaid settlement, by payment of eleven months FMC as Annual Payment in advance
The above mentioned relief shall be allowed to the customer, if the customer (Home & Business) simultaneously chooses a BB Plan at least Start up 250 or any other higher Plan (in terms of FMC). A Home user can choose only Home Plan and the Business user has to choose a suitable Business/General Plan. Both the category of customers have to commit to remain in the BB Plan so chosen for a period of twelve months after the aforesaid settlement, by payment of eleven months FMC as Annual Payment in advance
·
(Applicable to Home
user only)
The customer can select any of the following Unlimited Home Plans to get corresponding rebate on the excess usage of his/her disputed bill/s.
The customer can select any of the following Unlimited Home Plans to get corresponding rebate on the excess usage of his/her disputed bill/s.
|
Plan Name
|
Speed
|
Rebate (in GB)
|
Extra usage charges
(per GB or part thereof) beyond the rebate in each disputed bills
|
|
BB Home ULD 525
|
512 Kbps upto 4 GB,
256 Kbps beyond
|
5 GB
|
Rs. 125/-
|
|
BB Home Combo ULD 650
|
512 Kbps upto 4 GB,
256 Kbps beyond
|
5 GB
|
Rs. 125/-
|
|
BB Home Combo ULD 800
|
1 Mbps upto 6 GB, 512
Kbps beyond
|
10 GB
|
Rs. 100/-
|
|
BB Home Combo ULD 950
|
4 Mbps upto 8 GB, 512
Kbps beyond 8 GB
|
12 GB
|
Rs. 100/-
|
·
The above relief shall
be applicable to customer only if the customer commits to remain in the chosen
plan either
(i) for a period of six months after the aforesaid settlement, by paying six months FMC in advance or
(ii) for a period of twelve months after the aforesaid settlement, by payment of eleven months FMC as Annual payment in advance.
(i) for a period of six months after the aforesaid settlement, by paying six months FMC in advance or
(ii) for a period of twelve months after the aforesaid settlement, by payment of eleven months FMC as Annual payment in advance.
·
(Applicable to any
General user)
The customer can select any of the following Unlimited General Plans to get corresponding rebate on the excess usage of his/her disputed bill/s.
The customer can select any of the following Unlimited General Plans to get corresponding rebate on the excess usage of his/her disputed bill/s.
|
Plan Name
|
Speed
|
Rebate (in GB)
|
Extra usage charges
(per GB or part thereof) beyond the rebate in each disputed bills
|
|
BBG Combo ULD 900
|
2 Mbps upto 8 GB, 512
Kbps beyond 8 GB
|
8 GB
|
Rs. 100/-
|
|
BBG Combo ULD 1425
|
4 Mbps upto 20 GB, 512
Kbps beyond 20 GB
|
16 GB
|
Rs. 75/-
|
|
BBG Combo ULD 1800
|
2 Mbps upto 40 GB, 256
Kbps beyond 40 GB
|
22 GB
|
Rs. 75/-
|
|
BBG Combo ULD 2250
|
1 Mbps upto 100 GB,
256 Kbps beyond 100 GB
|
30 GB
|
Rs. 65/-
|
|
BBG Combo ULD 3500
|
2 Mbps upto 150 GB,
512 Kbps beyond 150 GB
|
50 GB
|
Rs. 65/-
|
|
BBG Combo ULD 6300
|
4 Mbps upto 200 GB, 1
Mbps beyond 200 GB
|
100 GB
|
Rs. 65/-
|
·
The above relief shall
be applicable to customer only if the customer commits to remain in the chosen
plan either
(i) for a period of six months after the aforesaid settlement, by paying six months FMC in advance or
(ii) for a period of twelve months after the aforesaid settlement, by payment of eleven months FMC as Annual payment in advance.
(i) for a period of six months after the aforesaid settlement, by paying six months FMC in advance or
(ii) for a period of twelve months after the aforesaid settlement, by payment of eleven months FMC as Annual payment in advance.
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