BSNL Frequently Asked Questions - PRBT


                                                         

1. What is a BSNL Tune?
   BSNL Tune is the Personalized Ringback Tone service provided by the BSNL, where the user can customize his ringback tone. User can select any of the BSNL Tune, personal greeting and any other available sound file as his BSNL Tunes. The callers will hear the personalized ringback tone when they call him instead of the normal ringing tune. A user can set default ringback tune for all the callers or set special tone for any person or group. User needs to call 56700 to subscribe to this service.

2. Are they the same as Ringtones?
   No, they are not the same as ringtone, but they do indeed complement Ringtones. Your ringtone is what you hear when your phone rings when some one calls you, while your BSNL Tune is what someone hears when they call you before you pick up the phone.

3. How do I know whether my handset supports Ringback tone or not?
   Since Ringback tones are neither downloaded nor installed on your handset, no handset support is required for the same. This means all handsets support Ringback tones.

4. Do I need to download Ringback tone on my mobile?
   Ringback tones are neither downloaded nor installed on your handset. All Ringback tones reside on Ringback Tone application server and played from there when someone calls you. So your handset make, model or memory has no bearing the ringback tone you select.

5. What is the price for the activating the BSNL Tunes?
   Yes, you can gift any RBT to your friend. But for gifting RBT, you have to call 56700 and follow the instruction available. The cost of gifting the RBT will be charged from your account. The RBT gift costs Rs 12. However renewal of the gifted RBT will be charged from your friend's account.

6. Can I gift any RBT to my friend?
   The Monthly subscription charge is Rs 25. This is a recurring charge and will be deducted from you bill every month till you are a BSNL Tune subscriber.

7. Can I use my own voice / greetings instead of any music clip?
   Yes, you can set your own sounds or greeting as your ringback tone. For enabling this feature you have to call 56700 and follow the instruction available. A user is able to record one greeting and set that as his Ringback Tone.

8. What types of BSNL Tunes are available?
  There is a huge range of BSNL Tunes available, from, latest, oldies, regional, devotional, top 20, regional, different voices. A user can listen to the promotion RBT of the day, Top 20 RBT's & other RBT's based on different region, language etc.

9. How do I register my mobile to BSNL Tunes?
   Go to Registration screen and register as a new user along with your BSNL mobile number. A password will then be sent to your BSNL mobile with which you can login to BSNL Tunes portal. This registers your mobile to BSNL Tunes application.

10. How do I activate my mobile to BSNL Tunes service?
   After you login the portal, go to My Profile screen, you can see your mobile number at the bottom of the screen. If you are not activates for BSNL Tunes, you can activate it by clicking on the Activate link. Please refer to the tariff plan for the service charges.

11. How do I add friends?
   You can go to My Friends screen and add your friend's name.

12. How do I set my BSNL Tune?
  
Go to Select a BSNL Tune. Browse through the categories or search for a particular song, after you find your song click on Set. You can set a BSNL 
Tune for a particular friend, a different number or set it for all.

Enjoy your BSNL Tune's !


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