BSNL Toll Free Numbers

Dial the following numbers in case of Assistance/ Help without paying for it (from BSNL telephones): 
  • Some of the services are available in select cities only. Please check the availability in your city.
  • Services written in blue color are available on STD also.

ServicesNumbers
PSTN Call Center (for any queries related to landline telephone, ISDN etc. Also accessible from CellOne, Excel & Tarang phones)1500
Kisan Call Center (for any queries related to agriculture)1551
Police100
Fire101
Ambulance102
Billing complaint center166 / 1660-69
Trunk booking1580
Trunk assistance1581
STD complaints1582
National Directory Enquiry (NDQ) Service1583
International trunk booking1586
International trunk enquiry1587
International Trunk delay information1588
Telex complaints1589
Directory enquiry service197
Telephone Complaint Booking198
Emergency Relief Centre on National Highways1033
Relief Commissioners of Central/State/Union territory1070
Control room of District Collector/Magistrate1077
Public Grievance Cell Telecom Circle HQs12727
Public Grievance Cell Kolkata/Chennai1095
Crime stopper cell of police in Kerala, Rajasthan, Andhra Pradesh & Mumbai1090
Women crisis response1091
Earth-quake Help line service1092
Natural disaster control room1096
AIDS help line service1097
Children in difficulty/ Child Distress Service1098
Catastrophe & Trauma service1099
Free Phone Enquiry1600
India Telephone Card Enquiry1602
Billing Complaint Center (Interactive Voice Response System)1671-73
Maritime Search and Rescue control room of coastal guard1718
Blood bank information Service1910
Dial a doctor1911
Leased Circuits Fault Booking1918
Eye bank information service1919
Change number announcement (Hindi)1951
Changed number announcement (English)1952
Changed number announcement (Regional language)1953
Changed number announcement (in case of shift)1954
Sancharnet Internet Help desk service1957
Leased Circuit Fault Booking (WTR)1958

Services

Number

BSNL Call Centre (Help Line)
PSTN (Landline) Services 1500
Mobile (GSM) Services 1503 / 1800 180 1503  
Broadband Services 1504
Black berry Services 1505
Emergency Services
Police
100
Fire
101
Women crisis response
1091
Ambulance
102
Emergency Relief Centre on National Highways 1033
Telecom (BSNL) related Services
Directory enquiry  service
197
National Directory Enquiry (NDQ) Service
1583
Trunk booking
1580
Trunk assistance
1581
Change number announcement
1951 - 54
Sancharnet Internet Help desk service
1957
Leased Circuit Fault Booking (WTR)
1958
India Telephone Card Enquiry 1800 345 1600
Mobile Enquiry 1800 233 9422
Broad Band Enquiry 1800 424 1600
Telephone Complaint Booking 198
Billing complaint center
166 / 1660-69
STD complaints
1582
Leased Circuits Fault Booking
1918
Public Grievance Cell Maharashtra Telecom Circle
12727
Other Services...
Relief Commissioners of Central/State/Union territory 1070
Control room of District Collector/Magistrate 1077
Earth-quake  Help line service
1092
Natural disaster control room
1096
Catastrophe & Trauma service
1099
Maritime Search and Rescue control room of coastal guard 1718
Dial a doctor
1911
AIDS help line service
1097
Children in difficulty/ Child Distress Service
1098
Blood bank information Service
1910
Kisan Call Center (for any queries related to agriculture) 1551
Dial the above numbers in case of Assistance/ Help without paying for it (from BSNL telephones) 
Some of the services are available in select cities only. Please check the
     availability in your city.
  Services written in blue color are available on STD also




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